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Reef Club Resort

233 reviews
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Traveller (79)
Room & Suite (137)
Pool & Beach (55)
Overview
  • Excellent26%
  • Very good41%
  • Average21%
  • Poor6%
  • Terrible6%
Travellers talk about
“bbq area”(28 reviews)
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Kitchenette
Self-Serve Laundry
4.0 Star Hotel
All hotel details
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Reviews (233)Write a Review
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61
90
49
15
14
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All reviewsbbq areamediterranean feelbedroom apartmentshort walk to the beachpool areamain shoppingten minute walksmall fridgeclose to townbbq facilitiesmacrossan stbottle shopnice poolliving areagreat place to stayground floorschool holidays
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61 - 65 of 229 reviews
Reviewed 16 May 2016

We booked our room at this "resort" via Air B&B, which included limited reviews. I wish we had read the reviews on TripAdvisor. We would have passed on this hotel. Upon entering the building, you can smell the mustiness. This smell gets worse upon entering...More

4  Thank Katrina W
Response from Trip A, Guest Relations Manager at Reef Club ResortResponded 23 May 2016

Dear Katrina W We were upset to read your experience at Reef Club Resort. As we had no record of guests leaving early or any mention of guests being as unhappy as you mentioned in your review we investigated and see that you actually booked...More

Reviewed 14 May 2016

We stayed in a 2 bedroom apartment, it was comfortable for our 7 night holiday. There is a small kitchen which is handy for breakfast and lunch. The pool is clean and there is a decent amount of lounge chairs. There's also a BBQ area....More

2  Thank Catherine J
Reviewed 28 March 2016 via mobile

No servicing which is fine however paying 2.00 for swapping of towels ???!!!! Pretty sure I paid extra not to stay in a back packers . At least tell us prior to booking !! Really disappointed as I feel at its a complete joke. ..................More

Thank Hayley M
Response from Trip A, Guest Relations Manager at Reef Club ResortResponded 24 April 2016

Dear HayleyM We are sorry to read that your stay did not meet you expectations, we certainly do try to ensure all guests have an enjoyable stay. As we are a self contained apartment style of accommodation we offer a housekeeping service for stays of...More

Reviewed 26 February 2016

We arrived after hours and getting our key was so easy. My first though when entering our unit was that it was so clean, and comfortable. Catherine made our check in, the following morning, so quick and easy. She also gave us invaluable advice regarding...More

2  Thank Suzanne C C
Response from Trip A, Guest Relations Manager at Reef Club ResortResponded 15 March 2016

Thank you Suzanne C C for your kinds review of Reef Club Port Douglas, we are happy to read that your stay was an enjoyable one and that your after hours check in was easy. Catherine prides herself on her excellent knowledge of the day...More

Reviewed 1 February 2016

We stayed at the Reef Club as a family in January and had a wonderful holiday, we will be rebooking next year. Our apartment was well appointed with all the facilities we needed. The gardens were immaculate and we enjoyed the BBQ area and the...More

2  Thank JLaw2016
Response from Trip A, Guest Relations Manager at Reef Club ResortResponded 15 March 2016

Dear JLaw2016 Thank you for taking the time and sharing you experience at Reef Club Port Douglas. We are glad to read you enjoyed your stay and that the staff welcomed you and and shared their local knowledge of day trips and tours. We look...More

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About
Amenities
Top amenities
Pool
Free Parking
Free Internet
Hotel Amenities
Free Parking
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Heated pool
Outdoor pool
Details
Price range
US$102 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Port Douglas
#15 Top resorts Hotel in Port Douglas
#27 Luxury Hotel in Port Douglas
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$102 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Port Douglas
#15 Top resorts Hotel in Port Douglas
#27 Luxury Hotel in Port Douglas
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (79)
Room & Suite (137)
Pool & Beach (55)
Dining (3)
Amenities (17)
Questions & Answers
Ask a question
Ravi K
23 February 2017|
AnswerShow all 2 answers
Response from ReefClubPortDouglas | Property representative |
Yes we do have a 2 bed apartment with wheel chair access to apartment and shower.
0
Votes
Nuun
9 July 2015|
Answer
Response from BronaJoy68 |
In the 2 bedroom apartments, 1 room has 2 single beds. But they are narrow, so not really suitable for anyone over 12 yrs of age.
0
Votes
Room Tips
"Great location and pool and bbq areas."
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"Choose ground floor if you don't like stairs. No lift."
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"We stayed in room 45"
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"Go on the third (top floor) there is no lift ?"
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