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Oaks Lagoons

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726 Reviews from our TripAdvisor Community

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Showing 718: English reviews
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Reviewed yesterday NEW

We stayed in a swim out room at the Oak Lagoons which was perfect, plenty amenities in the room and the swim out pool was a luxury, The staff (Tash) was very friendly and gave great advice on places to go and good restaurants in the area, my only complaint is that we were only there for 3 days and...

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Thank Jo D
South Australia, Australia
Reviewed 5 days ago NEWvia mobile

Great place to stay very friendly and helpful staff. Spa on the balcony was fantastic and the swim out rooms also would be great to stay in. great shuttle bus service into restaurants which was good would definitely stay here again great value for money.

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Thank katiebh13
Reviewed 5 days ago NEWvia mobile

Thanks to Tash (and the team) for delivering such an amazing stay. The rooms were clean and tidy along with service second to none. Nothing better than coming home to a hot spa after exploring Mossman and the Daintree. Such a great experience, highly recommended.

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Thank Kevin C
Launceston, Australia
Reviewed 1 week ago NEW

We spent three nights at the Oaks Lagoon recently and thoroughly enjoyed our stay. On the day of checkin I phoned from Palm Cove as we were wanting to checkin earlier and Murray kindly phoned us back to let us know our apartment was ready for us and it was only 10.30am!!! Murray was just so helpful and pleasant to...

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Helpful?
Thank carmie74
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Wow what a lovely review! Thank you for recognising our efforts, it is appreciated. Our dual key style rooms are very spacious offering all of the facilities you need to feel at home. The 2 bedroom apartments consist of a hotel studio and a one bedroom apartment with a small lobby in between this also means 2 bathrooms. Thank you...

Melbourne, Australia
Reviewed 1 week ago

This resort was amazing. We wanted a self contained unit and we got it. Had washing machine/dishwasher/dryer/aircon ( in all rooms). It was great that we had a separate room for our son but still close to our room. Love the pool being at our door step. You can use the hotel next door for dinner or breakfast if you...

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Helpful?
Thank joannecY7136LB
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for your fantastic feedback! As you mentioned our 1, 2 and 3 bedroom apartments are fully self-contained with kitchen and laundry facilities giving that home away from home feeling. These options are perfect for a family get away as spending a few nights in can result in huge savings. Thank you for taking the time to recognise our...

Reviewed 1 week ago via mobile

My wife and I stayed here very recently and found the oaks lagoons to be excellent. Upon arrival the friendly receptionist Tash gave us details of the local amenities and gave recommendations for places to eat. Here recommendation of "Choo choos" was much appreciated. The room we stayed in was well appointed and clean. These are unserviced apartments which means...

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1Thank Philip S
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you Philip for such a wonderful review. We love that you enjoyed your stay & the resort met all your needs. Tash is always very friendly and loves being able to help guests as much as she can. When it comes to great spots to eat, we are very blessed in Port Douglas to have so many, especially close...

Shepparton, Australia
Reviewed 3 weeks ago

Swim out room lovely, large spacious room. Air conditioning very good. We changed rooms on arrival, originally booked a hotel room, we wanted a self contained room to change was no trouble, Tash was extremely helpful in getting us into a different room. Improvements could be ... internet was limited to 30 mins a day... or one access of it...

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Thank LolaVola
LagoonsHM, Manager at Oaks Lagoons, responded to this review

We are really pleased to hear you enjoyed your stay with us. Our staff are always happy to try & accommodate guests requests, so it’s no surprise that your room move was any easy process. Sorry to hear the bins were smelly. These are normally rotated every day. We are trying to improve the internet access this year and do...

Colac, Australia
Reviewed 4 weeks ago

Really nice place to stay we had the private pool villa and it was lovely. A little bit out of town but we had a bus company called excellence and they took us into town and back as many times as we wanted all day for the seven days we were there it cost $40 dollars each which was good...

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Thank Jody M
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you Jody, we are very pleased you enjoyed our plunge pool apartment during your stay. Having access to your own pool and is now with the added bonus of a patio spa really gives you the best of both worlds. Thank you for providing the additional information on shuttle options. Port Douglas is blessed with many wonderful café’s and...

Brisbane Region, Australia
Reviewed 16 February 2017

I stayed at the Oaks Lagoon for a period of 5 days in a three bedroom unit. It had great facilities, 6 pools good off-street parking and was a short drive from the main street of Port Douglas. There are probably closer hotels but really in Port Douglas - if you are going to see the sights of the area...

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1Thank Robert Charles I
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you Robert for your feedback and acknowledging how our apartments are very spacious for 4 people. Some of these we have actually setup to cater for 6 people as we do get a lot of families particularly during the school holidays. A car does make things very convenient, and I often recommend that since most tours pickup direct from...

Reviewed 6 February 2017 via mobile

My partner and I stayed here for 3 nights over the weekend in one of their spa rooms. The room overlooked the pools as most do. The room was clean and was big enough to accommodate us. Although it potentially needs a repaint soon it was well worth the price we paid. The spa is a nice feature and the...

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Helpful?
Thank Renee G
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thanks Renee for staying with us and great to read you enjoyed the hotel spa room overlooking the pool. We are working on repainting rooms at present during our quiet season. I am pleased our staff helped you enjoy your stay and we hope to see you back again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 3 minutes stroll to Four Mile Beach, the new Oaks Lagoons Port Douglas is a relaxed getaway which aims to please with its friendly service, relaxed ambiance and unique ‘lagoon’ lifestyle. There are six lagoon-style pools, from which guests can swim to their apartment balconies, as well as barbeque facilities within a lush landscaped setting to make the most of the tropical breezes. At the Oaks Lagoons, accommodation styles vary, from hotel rooms with large corner spas, to 1 and 2 bedroom apartments complete with gourmet kitchen and laundry facilities. There are also rooms with the ‘swim out’ option or apartments with their own private plunge pool and spa. All rooms offer air conditioning, king beds, broadband connectivity and balcony. ... more   less 

Additional Information about Oaks Lagoons

Address: 2 Langley Rd, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Price Range: RM363 - RM727 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Lagoons 4.5*
Number of rooms: 127
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Also Known As:
Oaks Lagoons Port Douglas
Oaks Lagoons Hotel Port Douglas
Hotel Style:
#12 Luxury Hotel in Port Douglas
#23 Family Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Lagoons staff and other travellers.
8 questions
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Questions? Get answers from Oaks Lagoons staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closer to reception were better”
 of 5 bubbles joannecY7136LB, 13 Mar 2017 | Read review
“All rooms are good I think the swim out pool rooms would be nice and ours was fantastic with a private pool”
 of 5 bubbles jodym140, 21 Feb 2017 | Read review
“Air- conditioned and very comfortable”
 of 5 bubbles robertcharlesi, 15 Feb 2017 | Read review
“The two bedroom deluxe was excellent. The swim-outs looked cool but we were happy with what we got.”
 of 5 bubbles kotch62, 29 Jan 2017 | Read review
“no tips, we had two rooms and both were good”
 of 5 bubbles debbiefipad, 29 Jan 2017 | Read review
5 of 5