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Traveller (290)
Room & Suite (88)
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Overview
  • Excellent39%
  • Very good42%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“sunny side”(32 reviews)
“ramada hotel”(11 reviews)
“swimout room”(19 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
4 Star Hotel
All hotel details
Additional information
Offers from Oaks Lagoons
Special Offer: 15% off + FREE WIFI
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Offers from Oaks Lagoons
Special Offer: 15% off + FREE WIFI
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Reviews (1,010)
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Traveller rating
396
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45
31
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396
402
128
45
31
Show reviews that mention
All reviewssunny sideramada hotelswimout roombbq areabedroom swim out apartmentshuttle busown transportplunge poolreception staffbbq facilitieshire carspa roomper dayair conbeach shackfull kitchenfamily holiday
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11 - 15 of 1,002 reviews
Reviewed 1 week ago via mobile

It is a 40 min walk along the beach into Port Douglas. Otherwise a good place to stay. It is great to have a pool at your black door. BBQ facilities in the middle of the units to share. Neat, clean and well worth the...More

Thank Aussiechick58
Response from LagoonsHM, Manager at Oaks LagoonsResponded 1 week ago

We love that you have shared our wonderful facilities and surrounds. Thank you! So glad your experience here was fulfilling & you experienced some of our tropical ambience. We hope you enjoyed the walk along the beach, it is such a lovely way to start...More

Reviewed 1 week ago

Oaks Lagoon Resort is truly first class, clean, fantastic friendly staff (Tash brilliant). Great location close to four-mile beach and close to many other facilities and especially restaurants. Brilliant resort for families and couples.More

Thank bjohnc1818
Response from LagoonsHM, Manager at Oaks LagoonsResponded 1 week ago

Thanks John for your lovely review. So pleased Tash and our team were able to help make your holiday special. We do have some lovely restaurants nearby and with the beach only 4 minutes away, a quiet spot is easily found at our end of...More

Reviewed 1 week ago via mobile

Had a wonderful 3 night stay. Two amazing interconnecting rooms with our own private pool and spa. What a pleasant surprise. Staff very helpful and knowledgeable, especially with the shuttle/ public bus system and tours. Amazing beach just a stroll away. Spotlessly clean accommodation. No...More

Thank Sydney8a
Response from LagoonsHM, Manager at Oaks LagoonsResponded 1 week ago

Thank you for staying with us and lovely to know our staff were able to help make your holiday enjoyable. The shuttles are a very convenient way to get around and for the cost, it is much less than having a car for every day...More

Reviewed 2 weeks ago

Staff were very helpful and knowledgeable of the area. BBQ area was great for outdoor eating. Pool areas were great with plenty of noodles and floating equipment. Spa on balcony was great idea. Nearest coffee shop was a bit of a walk.More

Review collected in partnership with this hotel
Thank Helene461
Response from LagoonsHM, Manager at Oaks LagoonsResponded 1 week ago

Thanks Helene for staying with us. I note your comment about coffee shops though I do note the Tree Bar & Grill next door at the Ramada is open all day just to have expresso coffees as well as full meals. Glad you enjoyed the...More

Reviewed 2 weeks ago

Very much enjoyed our stay but would have liked to have a restaurant & bar available. Close to all the great places to visit & the reef locations. Would likely recommend to friends that they stay in the northern winter.More

Review collected in partnership with this hotel
Thank johncranefield
Response from LagoonsHM, Front Office Manager at Oaks LagoonsResponded 1 week ago

Really great to hear you enjoyed your stay with us. Although we don’t have a restaurant & bar, there are so many different places in town & a few lovely ones close by. We also have details of a number of restaurants that do deliver...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free Internet
Spa
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Heated pool
Outdoor pool
Details
Price range
US$100 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Port Douglas
#17 Family Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Port Douglas
#17 Family Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (290)
Room & Suite (88)
Pool & Beach (82)
Dining (11)
Questions & Answers
Ask a question
spangle27
11 June 2018|
Answer
Response from LagoonsHM | Property representative |
We can hire in Cots and High Chairs. The cost for the cot depend on the type of cot you require. Best to call the hotel so we can establish the type of cot you are after.
0
Votes
MaryannePerth
4 June 2018|
Answer
Response from LagoonsHM | Property representative |
The Swimout Apartments do have toasters and full kitchen with two stove hot plates, convection / microwave oven, dishwasher, and a full size fridge. Our Hotel Swimout rooms don't have a toaster but do have a microwave , tea... More
1
Vote
Jackiefm
1 June 2018|
AnswerShow all 3 answers
Response from STACEY A | Reviewed this property |
1hr Jackie x
1
Vote
Room Tips
"If it is winter, ask for swim out rooms in the heated pool area"
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"Stay in hotel rooms, BBQ area is well equipped to make breakfast/dinner. Ramada side of hotel gets NO sun, so..."
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"Ground floor rooms have their own “swim out”pool."
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"We were on level 1 - it was excellent. It meant that people using the pools could not see directly into our..."
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