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Hilton Surfers Paradise Residences

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Traveller (194)
Room & Suite (179)
Dining (32)
Overview
  • Excellent43%
  • Very good24%
  • Average14%
  • Poor9%
  • Terrible10%
Travellers talk about
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star accommodation
All hotel details
Additional information
Offers from Hilton Surfers Paradise Residences
Special Offer: Up to 20% Off
Offers from Hilton Surfers Paradise Residences
Special Offer: Up to 20% Off
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (405)
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Traveller rating
159
90
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159
90
58
38
40
Show reviews that mention
All reviewshilton surfers paradisecatch restaurantthe executive loungebedroom residencestreet noisecentral locationamazing hotelthe gold coastexcellent stayunderground parkingstayed nightsschool holidayscavill avenuepool areamain beachbuffet breakfastlight rail
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1 - 5 of 385 reviews
Reviewed today

Either the cleaning staff had a couple durries after they cleaned teh room or they were completely void of any smell receptacles. Had to down grade my room just to avoid all my clothes stinking of the last guests. Better hotels in this area!

Review collected in partnership with Hilton Hotels & Resorts
Thank 990nat777
Hotel's Favourite
Reviewed 1 week ago

We stayed here for a week for a family Gold Coast holiday. Location is excellent - straight out onto the main attraction streets and transport links. Apartment facilities were great and very clean. Views along the spectacular coastline was second to none! We will stay...More

2  Thank eagle1232017
Response from Hilton S, General Manager at Hilton Surfers Paradise ResidencesResponded 1 week ago

Dear eagle1232017, Thank you very much for sharing the experience of your stay at Hilton Surfers Paradise. I am thrilled to read that your stay was fantastic all around! Your valuable feedback is what drives us to continuing deliver exceptional services to all guests! Our...More

Reviewed 4 days ago

Booked the 3 bedroom with GCHR and all the rooms were with seaview. It was a fantastic apartment, it was very spacious, clean and beautiful. The location is superb and the view from level 33 is breathtaking. Will surely stay here again if we ever...More

Thank Aniss Fadilah N
Reviewed 5 days ago

I stayed here last year & had no hesitation in booking again. Well how quickly things can change. This place has gone through a major cost cutting exercise since our stay last year and the concierge staff have become just plain rude. No smiling, no...More

Thank Athomeonthesea
Response from Hilton S, General Manager at Hilton Surfers Paradise ResidencesResponded 3 days ago

Dear Athomeonthesea, Thank you very much for sharing the experience of your stay with us at Hilton Surfers Paradise. I am sorry to hear about the shortfalls of your stay, your valuable feedback is important for us to make improvements. It is my duty to...More

Reviewed 6 days ago

I have stayed for 10 nights in Hilton Surfers Paradise, and it was the worst experience ever ! Last time to book at Hilton, will never repeat our stay The room is so humid & has Smelly Foul odor Worst Bed, totally uncomfortable (the pillows...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Mousa_1992
Response from Hilton S, General Manager at Hilton Surfers Paradise ResidencesResponded 6 days ago

Dear Mousa_1992, Thank you very much for sharing the experience of your stay with us at Hilton Surfers Paradise. I am sorry to hear about the shortfalls of your stay, your valuable feedback is important for us to make improvements. I have shared your comments...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$184 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Surfers Paradise
#8 Spa Hotel in Surfers Paradise
#16 Luxury Hotel in Surfers Paradise
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$184 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Surfers Paradise
#8 Spa Hotel in Surfers Paradise
#16 Luxury Hotel in Surfers Paradise
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (194)
Room & Suite (179)
Dining (32)
Pool & Beach (13)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Dani_Matt
20 August 2017|
AnswerShow all 11 answers
Response from SkottD | Reviewed this property |
Yes the main bedroom had en-suite and there was a main bathroom
1
Vote
IndahAlshahab
26 March 2017|
AnswerShow all 5 answers
Response from Sam R |
The Hilton has 2 towers and the residences are mixed throughout both. Some rooms offer a "city view" or a "hinterland view". If you look on their website....the 2 bedroom residences with ocean view are the deluxe ocean front... More
1
Vote
Taylar S
26 February 2017|
AnswerShow all 4 answers
Response from jurgenkacani | Reviewed this property |
i stayed at the hotel on New Year time and parking was free for me 👍
0
Votes
Room Tips
"Higher floors have better views"
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"You better stay above 30 because of the noise from the drunks leaving the nightclubs downstairs"
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"Great views from higher levels"
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"request a higher floor as they are quieter"
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