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The Sands Holiday Apartments

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Traveller (35)
Room & Suite (7)
Pool & Beach (6)
Overview
  • Excellent3%
  • Very good20%
  • Average28%
  • Poor9%
  • Terrible40%
2 Oct 2017
“Long weekend”
19 Dec 2017
“Not impressed”
Wifi
Free Parking
Beachfront
Pool
Non-Smoking Rooms
Kitchenette
Laundry Service
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (53)
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1 - 5 of 52 reviews
Reviewed 19 December 2017 via mobile

This is our third visit to The Sands Holiday apartment at Surfers. Boiling hot weekend and the air conditioning not working, there was no dish cloth or scourer, drawers in the bedroom are broken, built in wardrobe panel loose, no bath mat or wash cloth,...More

Thank RealMum2
Response from TheSandsHoliday, Manager at The Sands Holiday ApartmentsResponded 21 December 2017

Thank you for advising me that the housekeepers omitted to leave a dish cloth and bath mat. I located the broken drawer myself and it was repaired immediately as it was not advised by the housekeepers but then the whole Gold Coast has housekeeping problems....More

Reviewed 2 October 2017

We were back at The Sands Holiday Apartments on the 27th September 2017 to the 2nd October 2017 this is our third stay there and as I have mentioned in my past review, this is not your five star resort but has pretty much all...More

Thank SOPRANOSydney
Reviewed 15 September 2017

Kitchen benches , bedside tables and coffee table all had cup ring marks. Dishes were dirty. Old soap left in shower.Went and purchased my own dishes Split system air conditioning was locked with padlock so couldn't use. No toiletries, coffee, milk or sugar provided. Most...More

Thank cookinggood
Response from TheSandsHoliday, Manager at The Sands Holiday ApartmentsResponded 17 September 2017

Firstly this was not the case. The apartments are professionally cleaned and well cleaned by contractors who also clean approx 20 other buildings. The apartments are not advertised with air conditioning, the apartments are advertised with ceiling fans only as the air conditioners are used...More

Reviewed 5 September 2017 via mobile

This location is very close to both the beach and the main shopping strip Cavill Avenue. Our apartment washing machine didn't work properly(we did get a knock on the door randomly with a new machine) completely interrupting our down time.. Dryer worked when it felt...More

Thank John Kylie K
Reviewed 19 April 2017

This was our second stay at The Sands holiday apartments. Now its not your five star accommodation but nor are you paying five star. The position is picture perfect, you have great views of main beach & you are with in walking distance of pretty...More

1  Thank SOPRANOSydney
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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Details
Price range
US$68 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$68 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (35)
Room & Suite (7)
Pool & Beach (6)
Questions & Answers
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Room Tips
"Book elsewhere"
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"All rooms have water views. I personally prefer the higher floors."
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"Double check that you have a room"
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"BAD - don't stay here!"
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