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Hilton Surfers Paradise

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Traveller (1303)
Room & Suite (786)
Dining (119)
Overview
  • Excellent42%
  • Very good27%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
“food store”(48 reviews)
“fix bar”(38 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Surfers Paradise
Special Offer: Up to 20% Off
Hotel deals
Offers from Hilton Surfers Paradise
Special Offer: Up to 20% Off
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,529)
Filter reviews
3,381 results
Traveller rating
1,351
926
572
327
205
Traveller type
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LanguageEnglish
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1,351
926
572
327
205
Show reviews that mention
All reviewsthe executive loungefood storefix barthe gold coastocean viewbedroom apartmentstreet noisebuffet breakfasthigher floorindoor poollight railcavill avenueamazing viewssurferslevelclubsbalcony
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1 - 5 of 3,381 reviews
Reviewed 2 days ago

Staff were very friendly and the apartment as beautiful. Everything you need. It is very central to the shops and beach but because of it's location it is very noisy. It was very busy my friend managed to have a room change but only words...More

Review collected in partnership with Hilton Hotels & Resorts
Thank moniejas1
Hotel's Favourite
Reviewed 15 May 2018

Had a great stay at this lovely city and hotel. We booked a limousine with the hotel concierge and well received and greeted by the lovely driver at the airport. Arrived smoothly and comfortably in the stretch limo cos about A$101 very good rate. We...More

2  Thank LEO_SG
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 18 May 2018

Dear LEO_SG, Thank you very much for sharing the experience of your recent stay at Hilton Surfers Paradise. Myself and the team are thrilled to read your glowing feedback and are glad we were able to make your stay so memorable! I was pleased to...More

Reviewed 3 days ago via mobile

Having just spent a week staying at the hotel there are a few positives and negatives (which I should have shared directly with the hotel and haven’t). Room. Spacious and well equipped with lots of storage, but sadly only cleaned after lunch most days when...More

Thank Eugene S
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 2 days ago

Dear Eugene S, Thank you for providing the feedback following your recent stay with us. I am sorry to hear that the daily housekeeping service was not at a convenient time for you. If you choose to stay with us again please do let our...More

Reviewed 6 days ago

After staying in several Hiltons around Australia and America, we decided to go local and stay at The Hilton Surfers Paradise for our 10 year wedding anniversary. Although it was rather expensive, we expected that, due to the quality of the name and the previous...More

Thank erinandwill4
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 5 days ago

Dear erinandwill4, Thank you for your time sharing feedback of your recent stay at Hilton Surfers Paradise. I'm very sorry and disappointed that there were certain inconsistencies during your recent stay with us. I understand that the experience you have had is not what you...More

Reviewed 1 week ago via mobile

On Friday I arrived to the Hilton Surfers Paradise three hours prior to the normal check in time. The most underwhelming and uninviting reception area greeted me. As my room wasn’t ready until 3pm I was simply told, after checking in, that they’ll text me...More

Thank AdrianoDiPrato
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 5 days ago

Dear AdrianoDiPrato, Thank you for posting your review of your recent stay at Hilton Surfers Paradise. I am so disappointed to read your experience was underwhelming, as you can imagine this is not want we want to hear from our guests. I do sincerely apologise...More

View more reviews
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$129 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Surfers Paradise
#6 Business Hotel in Surfers Paradise
#7 Romantic Hotel in Surfers Paradise
#8 On the Beach Hotel in Surfers Paradise
#9 Spa Hotel in Surfers Paradise
#16 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$129 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Surfers Paradise
#6 Business Hotel in Surfers Paradise
#7 Romantic Hotel in Surfers Paradise
#8 On the Beach Hotel in Surfers Paradise
#9 Spa Hotel in Surfers Paradise
#16 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1303)
Room & Suite (786)
Dining (119)
Pool & Beach (115)
Amenities (38)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Questions & Answers
Ask a question
J C
23 June 2018|
AnswerShow all 2 answers
Response from Hilton S | Property representative |
Hi, Our Basement Carpark has a maximum height for vehicles of 2.2 metres. Hope that helps! Kind regards, Hilton Surfers Team
1
Vote
Ewa P
7 March 2018|
AnswerShow all 2 answers
Response from adelaidiantraveller | Reviewed this property |
Greetings I suggest you ask the hotel directly :-) Bon voyage! AT
0
Votes
mstojcevski3
11 December 2017|
AnswerShow all 5 answers
Response from nattalie88 | Reviewed this property |
We paid $20 per day it was self parking enjoy your trip :)
1
Vote
Room Tips
"Expensive, for nothing but a room to sleep in !!"
Read review
"Stay oceanside and go higher up and away from the nightclub noise ( our only negative from the whole stay)"
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"Beware standard guest room view descriptions as they don't have hinterland or ocean views as described..."
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"sea view rooms facing east for sunrises over the ocean and west for sunsets over the mountains."
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