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Hilton Surfers Paradise Hotel

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Hilton Surfers Paradise Hotel
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2,932 Reviews from our TripAdvisor Community

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Showing 2,823: English reviews
Fremantle, Australia
Reviewed yesterday NEW

spent 4 nights with friends here at hilton gold coast. staffs were friendly and accommodating, check in and out was quick and easy. rooms were big enough for the 4 of us and with great view of the coast. spent most of our time along beach area and have fun.

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Helpful?
Thank longshortcassandra25
Brisbane, Australia
Reviewed 4 days ago NEW

Hotel management facilitated the entry of police into our teenage sons room at 1am in the morning. Management stood by as their guests were all woken up and questioned about a post on Facebook that was 24 hours old. Can only assume the Hilton was not happy with the post. Given the obvious age of the post there was no...

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1Thank drhar2014
Kamloops
Reviewed 4 days ago NEW

My wife and I stayed at the Hilton Surfers Paradise for five nights while travelling in Australia; and, the staff at this hotel, from the front desk, the restaurant, the concierge, are some of the best employees we have met throughout all of our travels. They are friendly, helpful, accommodating, and just fun to meet and with whom to interact....

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1Thank 331PeterS331
Wasilla, Alaska
Reviewed 1 week ago NEW

We tent camped most of this trip so this was our splurge, we couldn't beat the price. I booked online because it was $50 cheaper than at the desk. It had parking for $15 and that lasted us the night and all the next day. The internet was only free if you joined the Hilton club. The view was great...

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Helpful?
Thank AK_Divers60
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear AK_Divers60, Thank you for providing the feedback. I'm glad to hear that you had a great time staying with us at Hilton Surfers Paradise and pleased that you enjoyed the views from your room. I have noted your comments regarding the setup of the room. The hotel has varied configurations of rooms and we also have different room layouts...

Reviewed 1 week ago

Perfect for families. Very clean and tidy, great facilities, friendly staff, short walk to the mall. Only downside is the second bedroom isn't what I would call a bedroom (1 large sliding door separating it from the kitchen and another from the living area) which means resting in the room is impossible if the living, dining or kitchen areas are...

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1Thank leeleeleo
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear leeleeleo, Thank you for your feedback following your recent stay with us. I'm pleased to hear that you and your family had a great stay with us and you enjoyed the hotel facilities, as well as our location being in the heart of Surfers Paradise. I am sorry that you were not completely satisfied with the room configuration that...

Shanghai Region, China
Reviewed 1 week ago

a brilliant location and just a wonderful hotel with great views, a short to the beach and the shops, the rooms are spacious and very comfortable. The staff are friendly and helpful and nothing is too much trouble.

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Helpful?
1Thank ruthchan2016
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear ruthchan2016, Thank you for your review. I'm glad that you enjoyed all aspects of your stay including the location of the hotel, the views and that you found our rooms both spacious and comfortable. I'm also glad to hear that you were well looked after during your stay! Thank you for choosing Hilton Surfers Paradise and I hope that...

Reviewed 1 week ago via mobile

One of the WORST hotel experiences! I came to GC for a business trip and my wife and I paid $311 a night for a room on level 7 with a balcony that has ocean views. First impression is the lobby has tissue on floor, and chairs are badly stained. Outdoor swimming pool is dirty, some leafs floating and we...

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2Thank boyun s
Gold Coast
Reviewed 1 week ago

This review is purely for review of Hilton Ballroom with the Queensland Cancer Council Awards presentation. The Surfers Paradise Hilton is a relatively new 2 hi- rise establishment on the Gold Coast. Probably one of their 4 star hotels I think. However, the staff and organization for this day in the Hilton 1st floor ballroom was excellent. Car parking in...

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Helpful?
1Thank BabsGoldCoast
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear BabsGoldCoast, Thank you for providing the feedback following your recent event at Hilton Surfers Paradise. I'm pleased to hear that the Queensland Cancer Council Awards Presentation ran smoothly and that you were well looked after by our team members throughout the day. Thank you also for providing the great feedback regarding the food that was catered for the event....

Reviewed 1 week ago

Blown away by the room, the view from the 7th floor, the amazing bathroom, gorgeous toiletries, the service, the parking, its proximity... just everything. Wow. Loved it. Will definitely make sure to come back.

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Helpful?
1Thank Renee L
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Renee L, Thank you for your review. I'm so glad to hear that we exceeded your expectations! It sounds like the room was perfect for you and I'm also pleased that you enjoyed the location of the hotel in the heart of Surfers Paradise. Thank you for your feedback, myself and the team look forward to welcoming you back...

East Moline, United States
Reviewed 1 week ago

Excellent location with short walk to beach and all kinds of shops/restaurants. Beautiful view of city skyline, beach and ocean. Breakfast included with gold Hilton Honors program was the best I've experienced at any Hilton property. 2-bedroom layout with full kitchen and living area in between. Laundry room in room was convenient for week long stay. No charge for parking...

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Helpful?
1Thank U4156SLricharde
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear U4156SLricharde, Thank you for your feedback. I'm pleased to hear that you enjoyed all aspects of your stay! It's great that you enjoyed the breakfast buffet at our newly opened restaurant, I will be sure to pass on your wonderful feedback to the Kitchen Team! I'm also glad that you enjoyed our Residences as well as the views from...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Surfers Paradise is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities including four heated swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an Executive Lounge with spectacular views of the Gold Coast from its' 15th floor location. The new signature restaurant at Hilton Surfers Paradise, Catch, offers a coastal atmosphere, and a menu focusing on fresh, sustainable seafood. As one of the newest 5 star hotels in the region, Hilton Surfers Paradise combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise, you have the option of hotel rooms and suites, or the fully serviced, self contained, apartment style residence, which come complete with kitchen, laundry and separate living space. ... more   less 

Additional Information about Hilton Surfers Paradise Hotel

Address: 6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: RM708 - RM1,887 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Surfers Paradise Hotel 5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Hotel Gold Coast
Hotel Style:
#5 Family Hotel in Surfers Paradise
#6 On the Beach Hotel in Surfers Paradise
#6 Business Hotel in Surfers Paradise
#7 Romantic Hotel in Surfers Paradise
#7 Spa Hotel in Surfers Paradise
#13 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Surfers Paradise Hotel staff and other travellers.
19 questions
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Questions? Get answers from Hilton Surfers Paradise Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the room the better the view.”
 of 5 bubbles 331PeterS331, 3 Dec 2016 | Read review
“Facilities at hotel excellent”
 of 5 bubbles BabsGoldCoast, 25 Nov 2016 | Read review
“High room with beach views”
 of 5 bubbles cdc049, 12 Nov 2016 | Read review
“Don't choose the rooms facing the nightclubs or you will never sleep well while you are in that hotel”
 of 5 bubbles rogers_kumar, 3 Nov 2016 | Read review
“Location, views,”
 of 5 bubbles 144anandb, 1 Nov 2016 | Read review
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