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Peppers Soul Surfers Paradise

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Peppers Soul Surfers Paradise
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1,544 Reviews from our TripAdvisor Community

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Showing 1,503: English reviews
Gladstone, Australia
Reviewed yesterday NEW

Outside verandas not cleaned, maintenance slipping, reception staff average, minibar not restocked, movie channel not working. Beautiful views and location. Restaurant food and staff exceptional. Convenient location for beach access

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1Thank annmarees2017
Nsw
Reviewed yesterday NEW

Great place and location we stay every year and love it. Rooms are modern and clean and your right bear everything you need and across the road from the beach. Perfect place to stay with families. Can't wait to go back

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Thank 933madelinem
Brisbane, Australia
Reviewed 2 days ago NEW

I hadn't stayed in Surfers for years so was a lovely surprise to walk into our room and be amazed at the sweeping views from all room as we on one of the high floors. Our apartment very well equipped with kitchen dining, lounge - plenty of room. Great location with beach and restaurants all very nearby. Service desk very...

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Thank susanbN9792DP
Auckland, New Zealand
Reviewed 2 days ago NEWvia mobile

3 Bed Ocean View Apartment - Main Beach Tower. Brilliant facilities. Great location. Easy walking. Buffet breakfast delicious and restaurant well laid out. Staff very helpful. Room very clean. Shampoos etc replaced every day. One note - this is our third stay at Soul. Do not take a room in Cavil ave tower. We did once - and food smells...

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Thank aarnerich
A TripAdvisor Member
Level Contributor
5 reviews
2 helpful votes
Reviewed 3 days ago NEWvia mobile

Peppers Soul Surfers Paradise has major issues with their lifts. Six lifts service the entire building (over 70 levels). We have had to wait up to an hour for the lift on many occasions. Would not stay here again.

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2Thank A TripAdvisor Member
Melbourne, Australia
Reviewed 3 days ago NEW

too difficult to move around resort as there is not enough lifts built for people to move around resort especially in peak times. hard when you have children at the pool and you need to wait up to 30 minutes for the lift just to grab a towel from your room then wait 30 min to come down, cleaning crew...

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Thank 840leannev
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this review

Dear 840leannev, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. I am glad to read you enjoyed the views from your apartment. We appreciate your honest feedback and will be sure to share it with the team to ensure we are constantly improving. Warmest regards, Ian Charlton Front Office Manager

Midlands
Reviewed 3 days ago NEW

there beds to be something in place to STOP people reserving sun loungers all day and only using them for a couple hours very frustrating for people who genuinely want to sit outdoors but there are no facilities

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Thank MainelLeicestershire
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this review

Dear Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback regarding the sun beds. I understand how frustrating that may be. We will be sure to share it with the team to ensure we are constantly improving. Thank you & regards, Ian Charlton Front Office Manager

Sydney
Reviewed 4 days ago NEW

Check in lady was average. Service staff lovely. Beautiful view. Beautiful rooms. However two MASSIVE lift wait times and guests saying it had happened to them before made me want to look for alternative accommodation. I didn't look at the time I arrived to the lift but once I started watching the time it was 36 minutes ..I had already...

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Thank Y8871NVdanielled
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this review

Dear Y8871NVdanielled, Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback and will be sure to share it with the team to ensure we are constantly improving. Thank you & regards, Ian Charlton Front Office Manager

Adelaide, Australia
Reviewed 4 days ago NEW

We stayed in an ocean view 3 bedroom apartment on level 20. Positives: -The apartment was spacious and had excellent amenities for a family of 6. -Full laundry -Well stocked kitchen. Plenty of crockery and a full sized fridge made it very easy to dine in. -Location was fantastic, close to lots of eateries, shopping and the beach -Secure parking...

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Thank LeewenR
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this review

Dear LeewenR, Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback and will be sure to share it with the team to ensure we are constantly improving. Thank you & regards, Ian Charlton Front Office Manager

Singapore, Singapore
Reviewed 4 days ago NEW

We stayed for 3 nights over the new year in 3 bedroom sea view apartment. (22nd floor, if you would like higher floor, you will have to choose "sky view" type of apartment. Love the layout and facility, 2 small gyms with 2 pool, indoor heated and outdoor. Very comfortable to stay and can easily walking everywhere to check things...

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Thank NokMc
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this review

Dear NokMc, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. We look forward to welcoming you back next year! Warm Regards, Ian Charlton Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Concierge
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Positioned on the beachfront of the newly transformed Surfers Paradise Esplanade and Foreshore precinct, Peppers Soul Surfers Paradise brings a new dimension to contemporary sophistication and luxury. This state-of-the-art building soars a magnificent 77 stories making it one of the tallest towers on the Gold Coast. Peppers Soul Surfers Paradise offers stylishly designed and fully self-contained 1, 2 and 3 bedroom apartments with spectacular uninterrupted ocean and hinterland views flooded with natural light from the floor-to-ceiling windows. Apartments feature designer gourmet kitchens, large furnished balconies, integrated entertainment system with 40" LCD TV, Blu-Ray and iPod connectivity, ensuite spa bath and full laundry plus all the luxuries expected of designer apartment living. A perfect symphony, everything in place, everything in tune. As one of the Gold Coast's premier, two-hatted restaurants, the multi-award winning Seaduction has an elegance all of its own. Resisting the seductive aromas conjured by our award-winning Executive Chef, Steve Szabo, and his team at Seaduction will prove impossible. The acclaimed menu is superbly complemented by an intimate wine-tasting room and bar that invite you to relax and enjoy the delicious flavours, outstanding decor, impeccable service and enviable views over the golden beaches of Surfers Paradise. For a unique dining experience, Seaduction's Private Dining Room offers you an intimate and private setting for any special occasion. Once you've experienced the exceptional cuisine and unmatched atmosphere of Seaduction, you're sure to return. Facilities include a multi-level sparkling outdoor pool and spa overlooking Surfers Paradise beach, pool terraces, fitness centre incorporating infinity-edge indoor lap pool (heated), fully-equipped gymnasium with two separate studios, spa, sauna and steam room, all accompanied by beautiful sub-tropical landscaped garden and barbeque areas, perfect for entertaining family and friends. From the moment you arrive at our grand main entry with porte-cochere, your stay will be filled with the richest experiences and unlike any other. ... more   less 

Additional Information about Peppers Soul Surfers Paradise

Address: 8 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Sea Temple Surfers Paradise)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: RM944 - RM4,998 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peppers Soul Surfers Paradise 5*
Number of rooms: 160
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Also Known As:
Peppers Soul Surfers Paradise Gold Coast
Hotel Style:
#1 On the Beach Hotel in Surfers Paradise
#1 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Peppers Soul Surfers Paradise staff and other travellers.
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Questions? Get answers from Peppers Soul Surfers Paradise staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view”
 of 5 bubbles LeewenR, 17 Jan 2017 | Read review
“Read carefully on Sky view or Sea view. If you really want high floor, then choose Sky view.”
 of 5 bubbles NokMc, 17 Jan 2017 | Read review
“The higher the better!”
 of 5 bubbles 917vinces, 16 Jan 2017 | Read review
“Higher floors are quieter from street noise.”
 of 5 bubbles simonesB4457WD, 8 Jan 2017 | Read review
“Elevators run from G - 39 then 40 to 70.. I would go for a room in the 40's so you don't wait forever during busy times :)”
 of 5 bubbles gollyg2014, 6 Jan 2017 | Read review
5 of 5
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