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Surfers Paradise Marriott Resort & Spa

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Surfers Paradise Marriott Resort & Spa
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2,138 Reviews from our TripAdvisor Community

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Showing 2,052: English reviews
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Reviewed yesterday NEW

We stayed here after a week in a holiday home in Byron and it was a nice change. The pool is very fun. It is created to simulate a lagoon and comes complete with waterfall and fish! You can rent snorkel gear and spend time checking it out. Quite fun with kids. There is also a waterslide. The room seemed...

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Helpful?
Thank Suzanne F
Melbourne
Reviewed yesterday NEW

Lovely hotel, easy walking distance to the busy Surfers beach and all the shops. Just a strot stroll to tram if you want to go to Pacific Fair for some shopping. Rooms very clean. The buffet breakfast has a huge variety - too many to choose from! You must check out the pools - they are fabulous particularly swimming with...

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Helpful?
Thank heych
Emerald Beach, Australia
Reviewed 4 days ago NEW

The staff here are amazing Mathew at front of house best customer service the food is divine the pool we its one of a kind best place on goldcoast to stay and relax one of the pools has fish so so much fun for the kids and big kids to have fun pool bar is great and the breaks is...

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Helpful?
Thank sp0iltr0tten
Perth
Reviewed 5 days ago NEWvia mobile

I arrived after an overnight flight early and my room wasn't ready - no problem - I was given 2 free drink vouchers for the bar, keys to the pool, gym and spa showers and texted at 10am to let me know my room was ready. The pool is amazing with a salt water lagoon and tropical fish - I...

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Helpful?
Thank GTAHM
Dubai, United Arab Emirates
Reviewed 5 days ago NEWvia mobile

Very nice hotel. Very good location as well and walking distance from the beach. The rooms are not very large but good enough. The restaurant has a good spread of breakfast but they don't have a lot of restaurants. The staff were quite cordial and tried to take care of everything.

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Helpful?
Thank Aftab J
Marriott S, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review

Dear Aftab, We appreciate the time you have taken to share your feedback with us. It is a pleasure to hear you enjoyed your stay at our resort and that you found our team to be helpful. It is also great to read you found our location to be convenient and our breakfast was delicious. Our four different food and...

Sydney, Australia
Reviewed 6 days ago NEWvia mobile

It's been around a while now, but doesn't feel or look like it. Public areas are good, location is OK (not the best for the beach or shops), rooms were good, great views and good service. Only exception was check-in, which took forever.

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Helpful?
Thank RWA11
MarriottResort, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review

Hello, We are grateful for the time you have taken to share your experience with us. It is a pleasure to hear you enjoyed your recent stay at our resort and that you found our service to be wonderful . However, I am sorry to hear you check-in took longer than usual and I sincerely apologise for any inconvenience caused....

Manitowoc, Wisconsin
Reviewed 6 days ago NEW

This is a wonderful resort. The pool area is beautiful, it looks like a tropical paradise. The service was exceptional. As a Marriot elite member, the benefits were the best I ever experienced. Check-in gift, great buffet breakfast and beautiful upgrade. The club room had an exquisite array of food both morning and night. I will definitely stay here again.

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Helpful?
Thank barbschuh
MarriottResort, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review

Hello, Thank you for your brilliant review and for your continued loyalty to the Marriott brand. It is a pleasure to hear you had a fantastic stay at our resort and that you enjoyed our saltwater lagoon. It most certainly is an ideal spot for snorkeling and recreation. I hope you joined us for our morning Fish Feeding activity? It...

Charlotte, North Carolina
Reviewed 1 week ago NEWvia mobile

The hotel is well appointed and attractive. I was disappointed however in not receiving an upgrade as a Gold Marriott Rewards member when rooms were available. It seemed that the hotel wanted to hedge keeping the more expensive rooms available for paying guests rather than offer it to me as a loyal Rewards member with over 60 nights in marriott...

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Helpful?
Thank Jonathan F
MarriottResort, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review

Dear Jonathan, We appreciate the time you have taken to share your feedback with us. Whilst I am pleased to hear you found our hotel to be well-appointed and attractive, I am sorry to learn you did not feel recognised for your Gold Marriott Rewards membership. I would like to assure you that it was not our intention to flaw...

Sydney, Australia
Reviewed 1 week ago NEW

Staff at the Marriott are an amazing bunch of people, they treated us like family. They went far and beyond our expectations to make our stay as comfortable as possible. I travelled with my wife and two kids 5 and 4. Best holiday I have ever been on. Special shout out to Brock and his lovey team at the Citrique...

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Helpful?
1Thank 1977alan
MarriottResort, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review

Hello, Thank you for your brilliant review. What a pleasure it is to hear that you and your family had a fantastic stay with us and that our team looked after you so well. I will share your wonderful comments with Brock, Ann, Diego, Sudin, Selva, Grace and Nova. They are all excellent at their jobs and a great asset...

Sydney, New South Wales, Australia
Reviewed 1 week ago via mobile

Was there for a business trip as we had a conference there. The conference was held in the hotel and it was a very good venue. The function staff was very capable and great. The highlight for the hotel was the pool. There are two pools - freshwater and saltwater pool. It was great to be able to freshen up...

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Helpful?
1Thank Jessie G
MarriottResort, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review

Dear Jessie G, Thank you for your review. It is a pleasure to hear you enjoyed your recent stay with us whilst attending your conference. It is also great to hear you found our Events team to be fantastic and I will share your comments with them. Jessie, I am grateful for your feedback regarding the housekeeping service on your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Our gorgeously reimagined Surfers Paradise Marriott Resort & Spa offers the Gold Coast's ultimate beach holiday and one of the top Surfers Paradise hotels. Immaculate beaches, charming hinterland valleys, and the bustle of high-fashion boutiques greet visitors nearby. Reconnect with nature at our Gold Coast, Australia resort, where verdant tropical gardens, a stunning waterfall, and the area's only private saltwater lagoon (ideal for snorkeling with tropical fish) await. Enjoy lush amenities in elegantly appointed guest rooms, then head out for an indulgent bite of the freshest Japanese cuisine at the award-winning restaurant, Benihana. Or, see what foodies have long been raving about at our famous seafood buffet restaurant, Citrique. Other creature comforts at our hotel include the Lattouf Hair & Day Spa, with a selection of spa treatments and hair services, and also an onsite, 24-hour fitness center. Book your beach holiday today, and let the daydreaming commence. ... more   less 

Additional Information about Surfers Paradise Marriott Resort & Spa

Address: 158 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: RM830 - RM1,628 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Surfers Paradise Marriott Resort & Spa 5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Hotel Surfers Paradise
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Resort & Spa Gold Coast
Hotel Style:
#1 Family Hotel in Surfers Paradise
#1 Business Hotel in Surfers Paradise
#1 Top resorts Hotel in Surfers Paradise
#1 Spa Hotel in Surfers Paradise
#1 Romantic Hotel in Surfers Paradise
#2 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Surfers Paradise Marriott Resort & Spa staff and other travellers.
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Questions? Get answers from Surfers Paradise Marriott Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view”
 of 5 bubbles 551suzannef, 21 Feb 2017 | Read review
“The rooms are lovely”
 of 5 bubbles sp0iltr0tten, 18 Feb 2017 | Read review
“The club level suite overlooked the ocean and pool. Amazing tub with great view of ocean.”
 of 5 bubbles barbschuh, 16 Feb 2017 | Read review
“Quiet away from lift. Ocean view costs more but oyu can see the ocean from the hinterland rooms as well”
 of 5 bubbles RufusBrisbane, 13 Feb 2017 | Read review
“Must see the pool!”
 of 5 bubbles sarahtaytay92, 12 Feb 2017 | Read review
5 of 5