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Mantra on View Hotel

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2,143 Reviews from our TripAdvisor Community

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Showing 2,049: English reviews
Sydney, Australia
Reviewed 12 January 2017

Rooms were unclean. For whole week of our stay the rooms were not vacuumed and sheets were not changed. Dirty carpets. Boring and expensive breakfast. Additional services were never offered. Check in and out could be better

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Helpful?
1Thank atifu2017
Management response:

Dear Atify2017, Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback regarding the cleanliness within the room, buffet breakfast, arrival and departure experience. I will be sure to share each comment indivudally with the team to ensure we are constantly improving. Thank you & regards Stevie Buchanan Front Office Manager

Cairns, Australia
Reviewed 11 January 2017 via mobile

We stayed at Mantra on the View in Apr 16. We booked it based on the location & rate. It was the cheapest nights accom on our drive holiday of the great south east and it was the best. Clean & Comfortable, with great views. Lots of easy undercover parking and reasonably priced. We were tired so we took advantage...

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Helpful?
Thank 318PDA
Management response:

Dear 318PDA, Thank you for choosing Mantra on View for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here specifically regarding the delicious room service recevied from our in-house restaurant Nosh Pan Asian restaurant. Hopefully we can welcome you back again soon! Warmest regards Stevie Buchanan Front Office Manager

Brisbane, Australia
Reviewed 11 January 2017

Good value for money accommodation. Good location - close to the beach, tram, restaurants, Cavill Ave. etc. This was our second time here and we will no doubt be back again! The pool area was a big winner!

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Thank Leah72
Management response:

Dear Leah2017, Thank you for choosing Mantra on View for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here specifically regarding the Great location and hotel facilities. Hopefully we can welcome you back again soon! Warmest regards Stevie Buchanan Front Office Manager

Camden, Australia
Reviewed 11 January 2017

Good accommodation and friendly staff. The turn around of check in and out is really quick. Accessibility is within reach. Parking is not a hassle so as long as you get back within hours allocated. Overall it's great.

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1Thank ricardonavarro
Management response:

Dear Ricardonavarro, Thank you for providing such positive feedback regarding your recent stay at Mantra on View Hotel. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Stevie Buchanan Front Office Manager

Brisbane, Australia
Reviewed 11 January 2017

Close to everything. Breakfast only adequate! Although given a late check out at 11,00 knock on the door while in the shower at 10,15 are we checking out today.Maybe message was not passed on as we had to move rooms as Free to Air channels were not available in our original room. We waited for someone to look at the...

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Thank catherinetO6464MJ
Management response:

Dear CatherinetO6464MJ, Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback regarding the provided service and experience within the hotel , I will be sure to share it with the team to ensure we are constantly improving. Thank you & regards Stevie Buchanan Front Office Manager

Wellington, New Zealand
Reviewed 11 January 2017

Highly recommend this Hotel if youre into comfort & luxury. The rooms were very luxurious and the beds comfy as with great views from our balcony. The Pool & Gym was a bonus. Friendly helpful staff made our stay all the more special.

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Thank stanm2017
Management response:

Dear Stanm2017, Thank you for providing such positive feedback regarding your recent stay at Mantra on View Hotel. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Stevie Buchanan Front Office Manager

Greater Melbourne, Australia
Reviewed 11 January 2017

Mattress was in poor condition no support could not sleep did not get any rest while staying here. Not rested at all. Need to update roooms including beds there was a musty smell in the room as like it hasn't been aired or air cond working . Room didn't feel fresh or relaxing

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1Thank hakang2017
Management response:

Dear Hakang2017, Thank you for sharing your experiences at Mantra on View Hotel. I’m Obviously disappointed to read that your stay wasn’t up to your expectation. Certainly it seems we fell short of our usually high standards. Please be assured that I will share your feedback with the team to ensure we can provide a higher level of service to...

Sydney, Australia
Reviewed 10 January 2017

Not happy very rude service and was kept on hold for so long to get towels room was dirty and shower was putrid not happy at all and staff not friendly and everything seemed to be an issue when required assistance

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1Thank franL688NH
Management response:

Dear FranL688NH, Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback regarding the level of service experienced throughout your stay and will be sure to share it with the team to ensure we are constantly improving. Thank you & regards Stevie Buchanan Front Office Manager

Sydney, Australia
Reviewed 10 January 2017

like the view, swimming pool, gym, only think that I would like to add in the booking package in parking and internet connection. Car park lift need renovation and access to the car park after hours. other then we had a good time specially the reception staff was very friendly and helpful.

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Thank Safi A
Management response:

Dear Safi A, Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback regarding the external car parking complex and will be sure to share it with the team to ensure we are constantly improving. I’m although very pleased the Mantra on View team were very helpful and friendly during your stay....

Sydney, Australia
Reviewed 10 January 2017

Everything was good apart from the broken iron and the broken safe that was creating an annoying noise at night. The iron wasn't really necessary for that specific trip of ours, but would've been good to know that everything is working inside the room.

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Thank leina2017
Management response:

Dear Leina2017, Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback regarding the appliances within the room and will be sure to share it with the engineering team to ensure we are constantly improving. Thank you & regards Stevie Buchanan Front Office Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Ideally located in View Avenue, just up from the Esplanade, Mantra on View Hotel is a great choice in Surfers Paradise accommodation for pleasure seekers, corporate travellers, and events such as wedding and banquets. The modern and stylish décor gives a feeling of spaciousness throughout and you can choose from a variety of accommodation styles from the City View Twin Suite right through to the Ocean View Spa suite. All have private balconies, wonderful Gold Coast views, high speed internet, cable TV and super-comfy beds. Outside your suite you'll find great amenities like the resort-style pool and children's pool. The fully equipped gymnasium, tennis courts and an excellent restaurant on site - NOSH Pan Asian offers a daily buffet breakfast with traditional favourites including cereals, pastries, tropical fresh fruits and hot meals prepared in our open kitchen, it's the à la carte lunch and dinner menu where NOSH Pan Asian gets decidedly exotic. Featuring authentically prepared specialties from a variety of regions across Asia, it's a serious spread of diverse offerings. There are a great many exciting things to do on the Gold Coast and you are very close to a great choice of these. There's excellent shopping to be had, theme parks, long stretches of sandy Gold Coast beaches and an excellent variety of restaurants and bars. If you really feel like spoiling yourself visit the Ocean Day Spa and Hair Salon where pampering is the order of the day with a range of soothing massages and treatments. Mantra on View Hotel is a very popular choice for business with nine conference rooms in all, catering for small meetings through to large banquets or perhaps a seminar for up to 600 delegates. Planning a Gold Coast wedding? Mantra on View Hotel is one of the best wedding venues on the Gold Coast. The wedding team can help you choose from one of the beautiful celebration venues and for the ceremony itself there is also a number of romantic choices from beach to poolside. Preparing for your big day is also no hassle at Mantra on View Hotel, with the Ocean Day Spa and Hair Salon there to take care of everything. ... more   less 

Additional Information about Mantra on View Hotel

Address: Ana Hotel 22 View Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Outrigger Surfers Paradise)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: RM419 - RM766 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra on View Hotel 4.5*
Number of rooms: 409
Reservation Options:
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Also Known As:
Outrigger Surfers Paradise Hotel Surfers Paradise
Holiday Inn Surfers Paradise
Surfers Paradise Holiday Inn
Mantra On View Hotel Gold Coast/Surfers Paradise
Hotel Style:
#5 On the Beach Hotel in Surfers Paradise
#5 Spa Hotel in Surfers Paradise
#9 Family Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Mantra on View Hotel staff and other travellers.
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Bengaluru, India
Brisbane, Queensland, Australia

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Questions? Get answers from Mantra on View Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view rooms are the best”
 of 5 bubbles , 3 Feb 2017 | Read review
“All rooms good”
 of 5 bubbles 180devangu, 25 Jan 2017 | Read review
“Ask for a higher floor with beach views”
 of 5 bubbles Veztar, 12 Jan 2017 | Read review
“Ocean view rooms are great”
 of 5 bubbles teresalC2515LZ, 31 Dec 2016 | Read review
“Sea view, very quite, close 5 min walk to CBDs area”
 of 5 bubbles 573Damo573, 31 Dec 2016 | Read review
5 of 5