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Novotel Surfers Paradise

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231 Reviews from our TripAdvisor Community

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Showing 216: English reviews
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Reviewed 2 days ago NEWvia mobile

My partner and I stayed here for a weekend getaway. We had reasonably high expectations, given the Novotel brand and the 4 star rating of this hotel. Unfortunately we were left quite disappointed. The hotel is old and tired. It is well located with nice views but we found the room unsatisfactory. The king sized bed was possibly the worst...

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Thank jask0896
Brisbane, Australia
Reviewed 2 days ago NEWvia mobile

Stayed at the novotel as we had a kid free weekend. Check in was ok but then we got to our room. The shower was terrible. It was like a garden hose hitting you without the pressure. One of the power points didnt work and as we were in a rush didnt have time to wait for someone ti fix...

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Thank Jono R
Mt Martha, Australia
Reviewed 2 days ago NEW

Great location. Great service. Excellent food with extensive options. Hotel provided lovely clean, well presented rooms even though it is not the most recent built. I was travelling with a business colleague and therefore we had two rooms to compare and both came were great.

Review collected in partnership with Accorhotels.com
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Thank Helen S
Sydney
Reviewed 3 days ago NEW

I was very pleased with what we got here. This hotel is in a perfect location in Surfers Paradise, with a few minutes walk to Cavill Mall. Then the rooms were were really nice and comfortable, we had a balcony and I don't honk you could've asked for more. A big thumbs up. This was a great deal for the...

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Thank Jesterinoz
Sydney, Australia
Reviewed 4 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank michaelanthonyc2016
Kalgoorlie-Boulder, Australia
Reviewed 4 days ago NEW

Location has everything you need so close by, including a supermarket, beach and plenty of food shops. Staff are wonderful and happy to help however they can, plus the pool has the best views at night time!!

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1Thank shannonrichards97
Brisbane, Australia
Reviewed 4 days ago NEWvia mobile

Wow. The view from our upgraded floor 26 room was spectacular. So clean. We got the king suite and there is suprisingly alot of room in here. Big bathroom. Staff are friendly too but you must pay an extra $15 for parking.

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2Thank amazon36
Gold Coast
Reviewed 5 days ago NEW

We really enjoyed our time at the Novotel .From our upgrade to the 33rd floor beachfront to our lovely meals in the dining room.Whilst on the dining room a huge thumbs-up to our waitress Katherine who looked after us so well for breakfast and dinner. Our room was large and well appointed and check-in and out was easy. All staff...

Review collected in partnership with Accorhotels.com
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Thank Jennifer V
Sunshine Coast, Australia
Reviewed 5 days ago NEW

Unbelievable view of all the high rise apartments and the ocean. Fantastic location, amongst all the action of Cavil Avenue. Extremely friendly staff - I think I got a hello or good morning off nearly everyone who walked past. Great value for money, however, I would of paid a bit extra for a better quality cooked breakfast!

Review collected in partnership with Accorhotels.com
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Thank andrewkL6595VP
Reviewed 5 days ago NEW

Review collected in partnership with Accorhotels.com
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1Thank Bill E

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Grand Chancellor Surfers Paradise is situated in the heart of Surfers Paradise surrounded by pristine beaches, iconic theme parks and an energetic nightlife. Conveniently located just a 150 metre walk to the beach, the hotel offers an extensive range of state of the art leisure facilities for guest’s enjoyment. Relax by the swimming pool and spa, or get active in the well-equipped fitness centre and full size tennis court. ... more   less 

Additional Information about Novotel Surfers Paradise

Address: Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Hotel Grand Chancellor Surfers Paradise)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: RM385 - RM810 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Surfers Paradise 4*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Orbitz, HotelsforEveryone, Hotels.com and Agoda so you can book your Novotel Surfers Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Surfers Paradise Gold Coast
Hotel Style:
#8 On the Beach Hotel in Surfers Paradise
#15 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Surfers Paradise staff and other travellers.
47 questions
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Questions? Get answers from Novotel Surfers Paradise staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles Jesterinoz, 24 Mar 2017 | Read review
“The sea view facing unit that we get is breathtaking. ”
 of 5 bubbles 505philipc, 21 Mar 2017 | Read review
“Ask for a room with a view of the beach, it's gorgeous.”
 of 5 bubbles rosiem1969, 21 Mar 2017 | Read review
“Ask for beach side if your looking for a quieter sleep, the traffic side was loud and partying all night”
 of 5 bubbles sarahmS3919LT, 20 Mar 2017 | Read review
“North facing rooms are noisy with the aircon from the shopping centre.”
 of 5 bubbles t26morley_home, 19 Mar 2017 | Read review
5 of 5