We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Surfers Paradise

Traveller (333)
Room & Suite (425)
Dining (36)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217 Australia See on map
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$178.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surfers Paradise hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "1d3c506517844905a59ce9c64b3cf524", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256746,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32428783],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":9,"year":2018},"checkout":{"day":1,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":178,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"1d3c506517844905a59ce9c64b3cf524","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":218,"lowestMetaPrice":178,"additionalPartner":false,"highestMetaPriceDisplay":218,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":218,"lowestMetaPrice":178,"highestMetaPriceDisplay":218,"hotelName":"Novotel Surfers Paradise","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFkM2M1MDY1MTc4NDQ5MDVhNTljZTljNjRiM2NmNTI0IiwiQUlLIjoiMjNmZjJkMWUyYjE1NDk4Njg5MjY0MmFhMzIyOTkyODkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/09/2018", "checkOut": "01/10/2018", "lowestPrice": "US$178", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32428783":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (773)
Filter reviews
735 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviewsgreat locationfamily roomshopping centrerenovated roomnice roomocean viewseafood buffettour deskbreakfast was includedthe gold coastparadise centreper dayhigh floorcomfortable stayking bedcavill mallstayed for nights
Updating list...
1 - 5 of 735 reviews
Reviewed yesterday via mobile

Novotel Surfers Paradise is amoungst the top location one can get in surfers Paradise Gold Coast . Hotel rooms offered a great view with all the state of the art facilities. Hotel is surrounded by plenty restaurants cafes and night clubs . Everything is at...More

1  Thank 228sudhirk
Reviewed 3 days ago

The Novotel is in a great location and the staff were really helpful. Initially I was put in the wrong type of room but this was rectified as soon as I mentioned it. Once in the correct room I had the most amazing view, the...More

Review collected in partnership with Accorhotels.com
Thank smith_hannahvic
Reviewed 3 days ago

The place was very clean and was so surprised by the wonderful view. Breakfast was great! We have stayed here before but definitely much nicer on the higher levels. Loved how it was so central to everything and easy to get to by public transport....More

Review collected in partnership with Accorhotels.com
1  Thank Sharlene D
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 3 days ago

Dear Sharlene D, Thank you for taking the time to write Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests! I will share your comments with my Team as just...More

Reviewed 4 days ago

Our room was large and very comfortable. Everything was good with the exception of my husband who got stuck in the bathtub, nowhere for him to be able to pull himself out. We needed a shower cubicle for him as the bath is to high...More

Thank Ruth B
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 3 days ago

Dear Ruth B, Thank you for taking the time to write Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests. I will share your comments with my Team as just like...More

Reviewed 6 days ago via mobile

Worst stay, there was wire hanging out of the mattress, windows that were broken and wouldn’t seal , dirty state of the room, there was rubbish from the previous people in the room, room service took over 2hrs for a ham and cheese toasted sandwich,...More

2  Thank luckyd37
Response from NovotelSurfers, Director of Sales & Marketing at Novotel Surfers ParadiseResponded 4 days ago

Dear luckyd37 Thank you very much for taking the time to provide us with your feedback. I am very disappointed to received your comments and would like to speak to you further to gain more information so that I can investigate this further. Please do...More

View more reviews
Novotel Surfers Paradise is situated in the heart of Surfers Paradise surrounded by pristine beaches, iconic theme parks and an energetic nightlife. Conveniently located just a 150 metre walk to the ...More beach, the hotel offers an extensive range of state of the art leisure facilities for guest’s enjoyment. Relax by the swimming pool and spa, or get active in the well-equipped fitness centre and full size tennis court. Less
Hotel class
Hotel Amenities
Fitness Centre with Gym / Workout Room
Room Service
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair Access
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
On the Beach
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel Style
On the Beach
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
Price range
US$94 - US$259 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Grand Chancellor Surfers Paradise
Also Known As
Novotel Surfers Paradise Gold Coast
Australia > Queensland > Gold Coast > Surfers Paradise
Traveller (333)
Room & Suite (425)
Dining (36)
Pool & Beach (27)
Amenities (23)
Business Centre & Event Rooms (9)
Nearby HotelsSee all 33 hotels in Surfers Paradise
The Island Gold Coast
102 reviews
.09 km away
Hilton Surfers Paradise Residences
412 reviews
.16 km away
Hilton Surfers Paradise
3,574 reviews
.18 km away
Peppers Soul
2,938 reviews
.23 km away
Nearby RestaurantsSee all 426 restaurants in Surfers Paradise
The Avenue
351 reviews
.10 km away
Lot 1
107 reviews
.03 km away
KooKoo Teppanyaki and Lounge Bar
254 reviews
.08 km away
Shiraz Moderna
78 reviews
.06 km away
Nearby AttractionsSee all 170 attractions in Surfers Paradise
Tarmac Transfers
41 reviews
.11 km away
Ripley's Believe It Or Not! Surfers Paradise
1,769 reviews
.10 km away
Paradise Centre
81 reviews
.05 km away
73 reviews
.15 km away
Questions & Answers
Ask a question
29 August 2018|
AnswerShow all 8 answers
Response from Judith F | Reviewed this property |
It is usually just a hold on your card and about $200 which stays as a hold for about 10 days reduci g your available balance.
27 August 2018|
AnswerShow all 7 answers
Response from rachellucy81 | Reviewed this property |
Take the light rail
28 July 2018|
AnswerShow all 4 answers
Response from NovotelSP | Property representative |
Hi Fie 169, The Hotel certainly does! Washers & driers are located in the Guest Laundry on Level 5 which are operated with $2 coins. Many thanks, Paul GM
Room Tips
"ocean views"
Read review
"Choose a room on the highest floors"
Read review
"1708 - sea view"
Read review
"Try for a beach view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing