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    Novotel Surfers Paradise

    Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    06/08/2017 07/08/2017
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    US$90US$110
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    Traveller (170)
    Room & Suite (343)
    Pool & Beach (26)
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    Overview
    • Excellent25%
    • Very good40%
    • Average21%
    • Poor7%
    • Terrible7%
    Travellers talk about
    “accor group” (5 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Crowne Plaza Surfers Paradise
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    #7 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,477 reviews
    #8 of 31 hotels in Surfers Paradise
     
    Mantra on View Hotel
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    QT Gold Coast
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (413)
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    There are newer reviews for Novotel Surfers Paradise
    See the most recent reviews

    351 - 355 of 391 reviews

    Reviewed 2 November 2016

    Walking distance to everything at Surfers Paradise. The staff were extremely helpful. There was a coffee shop/bar on the premises. Rooms are large. We had 4 rooms booked all had balconies with great views of the Gold Coast. The beds were very comfortable. There was...More

    Review collected in partnership with Amoma.com
    Thank Vickie B
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 15 November 2016

    Dear Vickie B, What a brilliant review – thank you! We’re thrilled you and your family had a great time here and hope to have you return again soon. Best regards, Andrew Maynard General Manager

    Reviewed 2 November 2016

    I stayed in this hotel with two of my friends last month and we were all very satisfied. The location is perfect for enjoying holiday at Supers Paradise. The double rooms are very spacious with views to the city. The only thing that I hope...More

    Thank Susan T
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 15 November 2016

    Dear Susan T, Thank you for your comments; we’re thrilled that you enjoyed your time here, particularly our central location. We also appreciate your mention of the street address and you’ll be pleased to know that we have taken this on board and will be...More

    Reviewed 1 November 2016 via mobile

    Stayed at the hotel previously when it was hotel grand chancellor. Standard has dropped, staff not as friendly or helpful. Room seemed to be less comfortable, no extra pillow/s, blankets. Felt like we were staying in a budget hotel.More

    1  Thank Sarah M
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 15 November 2016

    Dear Sarah M, Thank you for taking the time to share your review. It’s disappointing to read that you feel the standard has dropped, however I can assure you that staff are still working as hard as ever to ensure our guests are comfortable so...More

    Reviewed 30 October 2016 via mobile

    I have stayed here twice now for a weekend getaway. Previously known as Grand Chancellor, desk staff advised renovations are planned. Rooms are fine just the same but with a makeover will be great. So centrally located in the heart of Surfers and near the...More

    Thank Kazarooni
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 14 November 2016

    Dear Karen G, Thank you for sharing this fantastic review of your stay at Novotel Surfers Paradise. We hope to have the pleasure of welcoming you back again soon. Best regards, Andrew Maynard General Manager

    Reviewed 28 October 2016 via mobile

    Paid $450 for 2 nights which we thought was reasonable when we looked at photos on website. Never have I ever been so disappointed in my life. I wouldn't have paid over $150 a night here. Kitchen area was actually in the bathroom. Spilt chocolate...More

    2  Thank mwilson96
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 10 June 2017

    Dear mwilson96, Thank you for taking the time to write a Trip Advisor post following your stay at Novotel Surfers Paradise in October 2016, I am sorry that the Hotel did not live up to your expectations. I am sorry that you were disappointed by...More

    Crowne Plaza Surfers Paradise
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    QT Gold Coast
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$95 - US$243 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Surfers Paradise
    • #14 Luxury Hotel in Surfers Paradise
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 408
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, ACCOR, Hotels.com, Ctrip TA, Orbitz, HotelsforEveryone, Cheap Tickets, TripOnline SA, Hotwire, Evoline ltd, Travelocity, getaroom.com, HotelQuickly and Cancelon so you can book your Novotel Surfers Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Novotel Surfers Paradise Gold Coast
    Add Photo Photos
    Traveller (170)
    Room & Suite (343)
    Pool & Beach (26)
    Dining (21)
    Hotel & Grounds (149)
    Bathroom (12)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Toni C
    20 June 2017|
    AnswerShow all 3 answers
    Response from NovotelSurfers | Property representative |
    HI Toni C, The nearest Parking to the Hotel is in the Paradise Centre car park located underneath the Hotel, entry from Hanlan Street. A reduced parking rate is available to guests at $17 per day for unlimited entry... More
    0
    Votes
    Fransiska L
    16 June 2017|
    AnswerShow all 3 answers
    Response from NovotelSurfers | Property representative |
    Hi Fransiska, I suggest parking on the Hotel driveway, checking in where you can receive a reduced rate car park ticket for access to the car park ($17 per day unlimited entry & exit). Once checked in you can head to Level... More
    1
    Vote
    Fransiska L
    16 June 2017|
    AnswerShow all 3 answers
    Response from Shirley C | Reviewed this property |
    I didn't have the time to swim, so can't help u there. As for parking, check in first. The rate is 17 Aussie dollars per day unlimited entry n exit. Use the specific escalator to get to the basement car park. I think it's on... More
    0
    Votes
    Room Tips
    "The higher rooms have the views, but you may pay a little extra unless you are luck enough to be upgraded"
    Read review
    "Find somewhere else to stay"
    Read review
    "Ask for a cleaan room and high up to avoid excess noise"
    Read review
    "Ask for ocean views."
    Read review
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