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Beachcomber Resort Surfers Paradise

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729 Reviews from our TripAdvisor Community

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Showing 716: English reviews
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Penrith, Australia
Reviewed 4 days ago NEW

The location is ideal,one street from Cavill Mall close to the shops.Excellent ocean views.The studio we stayed in was modern and spacious.The air conditioner worked well.The only down side was there was no curtain or blind on the sliding door.But we survived.

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Helpful?
Thank 415ray
Reviewed 1 week ago

I will never go back to the Beachcomber hotel run by Surfers International Reality . I was promised a one bedroom apartment with cooking facilities and all that was there was, an electric portable cooker and a Microwave. The air conditioner was broken and rusty, the furniture was so old. Everything was cramped together the bed was touching the lounge...

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Helpful?
Thank Natasha M
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

It is very unfortunate that once again we, The Beachcomber building and management, have been tarnished by such an unpleasant review, particularly when this a result of persons booking through an OUTSIDE AGENT and not directly with the building. This apartment is not managed, cleaned, serviced or maintained by Beachcomber Management. The Management of Beachcomber Resort only ever endeavour to...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

👍 Apartments are just a stone through from the beach. Shopping mall and restaurants very close by. 👎The apartment had cockroaches. The bed, 2 singles joined together, were very uncomfortable. We had no bedside table lamps. Not a well kept apartment.

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Helpful?
Thank Leo Z
BeachcomberSurfersR, Front Office Manager at Beachcomber Resort Surfers Paradise, responded to this review

Hi Leo, Thank you for your review, We at Beachcomber take it very seriously, and to try and keep our apartments at a good standard for our guests, we do regularly professionally spray our apartments for creepy crawlies, unfortunately they keep coming back, we do understand where you are coming from. Our beds are standard to have the Zip Single...

Vancouver, Canada
Reviewed 2 weeks ago

This hotel was a pleasant surprise. It was a great location and a comfortable room. There were so many negative reviews that I would have cancelled my reservation if I had that option. I was locked in. I was so scared that I brought cleaning supplies and a cotton sleeping bag to insulate myself from any grime. It was crazy....

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Helpful?
Thank Glen K
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Glen K, Katie is very happy to read your review today. Thank you for your kind words. A feedback such as yours is an asset for the team to do even better in future. We are glad that we have exceeded your expectations. Thank you for letting the internet company Freedom Internet come through to install their hardware. Beachcomber...

Sydney, Australia
Reviewed 3 weeks ago

The apartment was spacious the furniture was fairly new,it has an excellent all round view,full kitchen air condition, The facilities are very good,gym swimming pools on the premises ,wifi free ,parking under cover, The position on the center of surfers paradise walking distance to everything and the beach, Staff are very helpful and pleasent

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Helpful?
Thank Australian2013
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Australian2013, Thank you so very much for taking the time to review Beachcomber Surfers Paradise on TripAdvisor. It was a pleasure to have you staying with us and I am thrilled you had such an enjoyable stay here. I very much hope we shall have the opportunity to welcome you back to the hotel in the near future. Thank...

Papeete, French Polynesia
Reviewed 3 weeks ago

The place was very nice and there was a beautiful view. Close to Paradise Center and good restaurants. ATM available in the lobby. Nice sauna and warm indoor pool. Little Gym but nothing crazy. Overall nice Stay. Very close to the skypoint deck observation.

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Helpful?
Thank MelvynTahiti
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Melvyn Tahiti Thanks for taking the time to review Beachcomber Resort Surfers Paradise. It’s pleasing to see you enjoyed the location and facilities. We look forward to welcoming you back again soon! Warmest Regards Beachcomber Management

Sydney, Australia
Reviewed 3 weeks ago

The view was really nice but unfortunately the hotel wasn't. There was always a wait for the elevator, especially when travelling up from the basement (the longest we waited was 10 minutes), the pictures online were not the same as the room we expected to stay in, the bathroom was very old and dirty, the couch was peeling and when...

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Helpful?
Thank Aleksa1617
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Aleksa Thank you for your sharing. We appreciate your feedback. At Beachcomber Resort, we encourage guests to let us know if they experience any issues during their stay so we can rectify it as soon as possible. We are very much looking forward to your return again. . Regards Beachcomber Management.

Reviewed 16 February 2017

Firstly I'd like to say don't believe all the negative reviews. I myself began to worry I'd booked a dud hotel after reading current reviews and it truly annoys me that people have nit picked this place apart with their negativity. YES of course it's a little dated... But that's because the building is from the 80's I'm guessing. Now...

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Helpful?
3Thank Kanaitchy
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Kanatchy Thank you very much for your amazing review. We are delighted to read that you have enjoyed your recent stay at Beachcomber Resort Surfers Paradise. It is refreshing to hear honest feedback and that someone understands their value of money. Good news is that the body corporate has approved a lift modernization program to start immediately. We very...

Reviewed 5 February 2017 via mobile

While the view is great, the hotel leaves alot to be desired. Broken and missing furniture, dirty carpet and cockroaches. Nothing like the photos on the Internet. Will not stay here again. Very disappointed.

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Helpful?
1Thank MelAug78
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

It is very unfortunate that once again we, The Beachcomber building and management, have been tarnished by such an unpleasant review, particularly when this a result of persons booking through an OUTSIDE AGENT and not directly with the building. This apartment is not managed, cleaned, serviced or maintained by Beachcomber Management. The Management of Beachcomber Resort only ever endeavour to...

sydney
Reviewed 5 February 2017 via mobile

Had a great time - the hotel is in a fantastic position and the staff are very friendly and helpful. It is NOT a luxury hotel so if you are expecting that you will likely not like it much. View was great, room ok in terms of style but with kitchen and balcony we thought Beachcomber ticked a lot of...

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Helpful?
1Thank Nick b
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Nick b Thanks for taking the time to review your recent stay at Beachcomber Resort. It is greatly appreciated and is definitely valued. It is lovely to read that you enjoyed your stay. We do hope we can welcome you back in the not too distant future & don't forget to ask about our returning guest a discounted stay....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Services
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Beachcomber Resort Surfers Paradise

Address: 18 Hanlan St, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: RM373 - RM903 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Beachcomber Resort Surfers Paradise 3.5*
Number of rooms: 100
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Also Known As:
Beachcomber Resort Surfers Paradise Hotel Surfers Paradise
Breakfree Beachcomber Surfers Hotel
Breakfree Beachcomber Surfers Paradise
Beachcomber Resort Surfers Paradise Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Beachcomber Resort Surfers Paradise staff and other travellers.
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Questions? Get answers from Beachcomber Resort Surfers Paradise staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Higher the room the better the view.”
 of 5 bubbles 415ray, 19 Mar 2017 | Read review
“Ask for the second key(if you're likely to go to different places you and your partner), it is required to take the elevator.”
 of 5 bubbles MelvynTahiti, 28 Feb 2017 | Read review
“Ask for a room with a view of the beach and with a kitchen”
 of 5 bubbles Aleksa1617, 24 Feb 2017 | Read review
“If you can request a room on the higher levels”
 of 5 bubbles Kanaitchy, 15 Feb 2017 | Read review
“ocean view and higher floor”
 of 5 bubbles rdsharif1, 31 Jan 2017 | Read review
5 of 5