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Beachcomber Resort Surfers Paradise

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710 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Reviewed 21 December 2015 via mobile

Disappointed in Beachcomber, even though we weren't expecting much for the price this close to Christmas. We felt let down by the website for not stating clearly that an ocean view apartment may have a balcony that does not face the ocean, but the hinterland. We could not see the ocean at all from the balcony. We could only view...

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Helpful?
4Thank Lisa C
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Lisa C Thank you for your sharing. We appreciate your feedback. Please accept my sincere apologies for the inconveniences you experienced during your stay with us. We do hope we can welcome you back in the not too distant future. If you do come back we would gladly offer a discount. Regards Beachcomber Management

Reviewed 15 December 2015 via mobile

I love going to this Hotel because of its location and it is definitely value for money. Its right on the with awesome ocean views and close to everything Surfers Paradise has to offer. The Staff are wonderful and so helpful. Elaine from reception is a star. Highly recommend this place if your looking for a value for money place...

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Helpful?
Thank Selvin R
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Selvin R Elaine is very happy to read your review today. Thank you for your kind words. A feedback such as yours is an asset for the team to do even better in future. We are glad that we have exceeded your expectations. Looking forward for your return. Regards Beachcomber Management

Sydney, Australia
Reviewed 21 November 2015 via mobile

Stained tubs with grime and dirt, rusted Aircon, broken washing machine and worst of them all a broken lift. I got stuck in the lift 4 times, stopping on my floor but the lift doesn't open. The only good thing is it's proximity to the beach and all the action in surfer's paradise. I won't be going back.

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Helpful?
5Thank Sleen_s
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

It is very unfortunate that once again we, The Beachcomber building and management, have been tarnished by such an unpleasant review, particularly when this a result of persons booking through an OUTSIDE AGENT and not directly with the building. This apartment is not managed, cleaned, serviced or maintained by Beachcomber Management. The Management of Beachcomber Resort only ever endeavour to...

Launceston, Australia
Reviewed 20 November 2015

The bath was stained and the kitchen and bathroom floors had scratches on them. also the drawers were scratched too. there was a problem with the lifts. One didn't work and the other 2 took ages to reach your floor. However, the bed was very comfortable, the view from the private balcony was amazing. The unit had the basic facilities....

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Helpful?
Thank Debbie W
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Thank you for sharing your experience with us. We are so pleased you enjoyed your stay with us and appreciate your commendations. It is great the location suited your needs and you took advantage of the nearby bars and eateries. We strive to provide a high standard of service and it’s pleasing to know you experienced this throughout your stay....

Tauranga, New Zealand
Reviewed 20 November 2015

We had a 1brm apartment on the 12th floor, great views, apartment could do with a bit of TLC, furnishings a bit tired, gym had really old equipment, only 2 of the 3 lifts worked, This is not a hotel so the rooms aren't serviced during your stay. Pleasant enough staff. Shopping centre opposite front entrance. This apartment is next...

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Helpful?
2Thank Gloria W
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Thanks for taking the time to review your recent stay at Beachcomber Resort. It is greatly appreciated and is definitely valued. It is lovely to read that you enjoyed your stay. We do hope we can welcome you back in the not too distant future & don't forget to ask about our returning guest a discounted stay. Regards Beachcomber Management.

Reviewed 19 November 2015

Absolutely not a value for a money paid. Unhelpful staff. Old furniture, aircon not working properly, kitchen "under equipped" I would not recommend the accommodation to anybody. It felt like in communist dormitory including the staff and male manager during check out.

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5Thank Boris S
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Thank you for your sharing. We appreciate your feedback. At Beachcomber Resort, we encourage guests to let us know if they experience any issues during their stay so we can rectify it as soon as possible. Regards Management

Reviewed 16 November 2015 via mobile

I never write reviews but I felt like I needed to share my experience here. The Beachcomber has a great location and the view was beautiful. However, that's all the place has going for it. I stayed for 7 nights with my partner and during our stay, the elevator broke down twice. Note: there are 3 elevators and only two...

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Helpful?
6Thank Jessica T
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Thank you for your sharing. We appreciate your feedback. As the Beachcomber is an older building, we do encounter some general maintenance issues. However, we have a maintenance man working seven days a week who deals with all maintenance issues reported to reception. Thank you Management

Reviewed 16 November 2015 via mobile

Came up on a girls trip for a few nights and the apartment was booked through someone external- not sure who as I didn't book it. I would never ever recommend this- you can't even get extra towels from reception to use daily( we were happy to pay) they recommended we go buy beach towels to use. Rooms were foul,...

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9Thank Daniela B
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

It is very unfortunate that once again we, The Beachcomber building and management, have been tarnished by such an unpleasant review, particularly when this a result of persons booking through an OUTSIDE AGENT and not directly with the building. This apartment is not managed, cleaned, serviced or maintained by Beachcomber Management. The Management of Beachcomber Resort only ever endeavour to...

London, United Kingdom
Reviewed 12 November 2015

Background story – our last hotel was a cockroaches nightmare and had to move out of it at 1AM. We rang so many hotels, their reception desk are closed so cant give us a room. Finally I rang up this hotel, a very nice lady name Jules helped to set up the booking, payment was made by phone, after 10...

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Helpful?
Thank LLLC777
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear Cccccl Thank you very much for your amazing review. We are delighted to read that you have enjoyed your recent stay at Beachcomber Resort Surfers Paradise. We very much look forward to welcoming you back again Regards Beachcomber Management.

Singapore, Singapore
Reviewed 9 November 2015

Stay at own risk. Besides my vehicle break-in (car window got smashed) at their gated underground car park, also witnessed police coming to investigate a supposed apartment break-in or incident. No place for family to stay.

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1Thank atwk
BeachcomberSurfersR, Manager at Beachcomber Resort Surfers Paradise, responded to this review

Dear atwk Please accept my sincere apologies for the inconveniences you experienced during your stay with us. I can assure you that this is not to our standards, and I'm extremely sorry that this happened to you. Thank you for the feedback and please allow me to wish you safe travels in your journeys ahead Management

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Services
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Beachcomber Resort Surfers Paradise

Address: 18 Hanlan St, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: RM402 - RM996 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Beachcomber Resort Surfers Paradise 3.5*
Number of rooms: 100
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Also Known As:
Beachcomber Resort Surfers Paradise Hotel Surfers Paradise
Breakfree Beachcomber Surfers Hotel
Breakfree Beachcomber Surfers Paradise
Beachcomber Resort Surfers Paradise Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Beachcomber Resort Surfers Paradise staff and other travellers.
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Questions? Get answers from Beachcomber Resort Surfers Paradise staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“views from the 14th floor were nice.”
 of 5 bubbles hanimh, 28 Dec 2016 | Read review
“The ocean view is georgeous!”
  • This was our view!
 of 5 bubbles christinedN2452UB, 14 Dec 2016 | Read review
“Book a renovated room?”
 of 5 bubbles Lou_HTwinWaters, 10 Dec 2016 | Read review
“Great views”
 of 5 bubbles Truffles2011, 13 Nov 2016 | Read review
“Ocean View”
 of 5 bubbles , 12 Nov 2016 | Read review
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