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Traveller (650)
Room & Suite (271)
Pool & Beach (62)
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Overview
  • Excellent38%
  • Very good31%
  • Average16%
  • Poor7%
  • Terrible8%
Travellers talk about
“water slides”(132 reviews)
“tram stop”(105 reviews)
“the gold coast”(165 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,399)
There are newer reviews for Mantra Sun City
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Traveller rating
857
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857
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399
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Show reviews that mention
All reviewswater slidestram stopthe gold coastbuffet breakfastindoor poolbedroom apartmenttennis courtsgreat facilitiesocean viewfamily holidaylight railwould stay againbit datedlounge roomgreat roomacross the roadfull kitchen
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321 - 325 of 2,375 reviews
Reviewed 6 November 2017

Average! Was not impressed with the room or the restaurant. There was no telephone or kettle in the room for a cup of tea. Would not recommend to others. Location is good. Would not return to this hotelMore

Review collected in partnership with this hotel
Thank W1530WAjoek
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 8 November 2017

Dear W1530WAjoek, We are saddened that we did not quite live up to the sterling reputation we’ve earned from the positive reviews of our previous guests. Please allow me to assure you that we strive to always deliver a high level of signature Mantra service...More

Reviewed 5 November 2017 via mobile

We stayed here for two nights after we relocated from Melbourne to the Gold Coast to live until our new house was ready. We loved it! I have given 5 stars because it was an all round excellent stay-but if you are looking for 5...More

Thank Amanda C
Response from Gina S, Assistant Mana at Mantra Sun CityResponded 8 November 2017

Dear Amanda C, We are absolutely delighted to read that you have had an enjoyable and memorable experience with us. We strive to offer enriching and memorable experiences by providing the unmistakable Mantra touch and we are delighted that you were pleased with our service...More

Reviewed 5 November 2017

room was clean but needing an update. toilet noisy, furniture looking worn. noise from traffic.noise from neighbouring room.breakfast was quite good and staff were friendly.security for car not very good as garage door would not close.More

Review collected in partnership with this hotel
Thank T4277KWgregd
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 8 November 2017

Dear T4277KZgregd, Thank you for taking the time to write us a review. We are delighted to read that you were pleased with our buffet breakfast and found our Team to be friendly, however, we are saddened that you were dissatisfied with a few aspects...More

Reviewed 5 November 2017

Check in was fast and simple, finding a car park not so much majority of which are reserved, a lot of the Bowles and cups were filthy, however view was beautiful. The wicker lounge set were horrible, very uncomfortable and small. You couldn’t get comfortable...More

Review collected in partnership with this hotel
Thank Elizabeth F
Response from Gina S, Assistant Manager at Mantra Sun CityResponded 8 November 2017

Dear Elizabeth F, Thank you for taking the time to share your recent experience at our hotel. Whilst we are delighted that you enjoyed the view from your room, we regret that you were not pleased with some aspects of your room and had difficulties...More

Reviewed 5 November 2017

we have stayed here before and had a great time. so we came back.still had a great time. the hotel it self has everything. its close to everything. its clean.staff were great. looking forward to coming back.More

Review collected in partnership with this hotel
Thank kimaY5661FT
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 7 November 2017

Dear kimaY5661FT, Thank you for staying with us here at Mantra Sun City resort and for taking the time to provide feedback following your experience with us. It is great to read that this was a return visit and you enjoyed your experience just as...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$101 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Surfers Paradise
#6 Spa Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Surfers Paradise
#6 Spa Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (650)
Room & Suite (271)
Pool & Beach (62)
Dining (40)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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asutkowski
19 April 2018|
AnswerShow all 3 answers
Response from frannie0707 | Reviewed this property |
Mine had 2.
0
Votes
Courtney B
20 January 2018|
AnswerShow all 3 answers
Response from Sayitasits | Reviewed this property |
Hotel is tidy,though the cleaners are useless at cleaning the rooms and also you’ll find either the lounge or beds will have some kind of issue..
1
Vote
kplatt4
7 January 2018|
AnswerShow all 3 answers
Response from Damosan75_MSS | Property representative |
Hey there , we do supply them Regards Damian
0
Votes
Room Tips
"Apartments at higher floors have nice views."
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"Would suggest booking through Mantra Hotels and not another booking agency and you should have a great stay."
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"Our room was 2205 near to the lift without any noise."
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"Rooms ending in 05 have a balcony looking at the beach."
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