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Crowne Plaza Surfers Paradise

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Crowne Plaza Surfers Paradise
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1,067 Reviews from our TripAdvisor Community

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Showing 1,021: English reviews
A TripAdvisor Member
Reviewed 5 days ago NEW via mobile

We stayed at Crowne Plaza for 4 days and we just felt at home. Both bus and tram are within 500 meters of the hotel and they take you to all fun parks in just AUD 10 and AUD 5 for adult and kid respectively. The breakfast could be a little bit better as it was same for all 4... More 

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Thank A TripAdvisor Member
Beacon Hill
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

I stayed her from Friday to monday and really enjoyed my stay with Crown. The pool was great! we were able to drink cocktails by the pool and not have too many kids annoying kids getting in our way. The rooms we comfortable and clean, no complaints there. I would stay here again

Helpful?
Thank gd228
Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 days ago NEW via mobile

Crown Plaza was excellent. The registration desk staff were friendly and informative. Access to the public tram was across the street and took you everywhere for $10 a day. Location was excellent. I will stay here again.

Helpful?
1 Thank Patty H
Auckland, New Zealand
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW

Arrived midday on the Saturday. We were able to check in. Room was at the far southern end of the floor. Tidy, but could I should have asked for a bigger room. Service staff friendly and professional.

Helpful?
Thank MCFC1977
Sydney, Australia
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 days ago NEW

A lovely stay in a very comfortable room with sweeping views across the river and the beach. The bed was exceptionally comfortable, the room was spacious and very clean. all up an incredibly comfortable and pleasant stay. While you can tell the building is old, the internals have been updated and maintained very well to feel that you are still... More 

Helpful?
Thank Snoopstah33
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Esther was great at the front desk. So friendly and professional. The breakfast buffet here is great. The omlette is so fluffy and delicious. Serioulsy one of the best Ive had, and Ive eaten alot everywhere . lol. Service was great. They gave us a great room with a view of the beach. Was great.

Helpful?
Thank Erin N
Duty M, Manager on Duty at Crowne Plaza Surfers Paradise, responded to this review

Hello Erin, Thank you for your review. I am very pleased that Esther made such a good impression on you, I will be sure to thank her for her efforts. It is also pleasing that you enjoyed the breakfast, I will forward on your kind words. Thank you again, we hope you can come back and stay again soon. Kind... More 

Adelaide, Australia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Stayed 5 nights in a King Superior Ocean View room with breakfast included. The room was very clean and comfortable with a good sized bathroom with separate shower and deep spa bath. The room was a corner room and had a balcony with great views of the ocean and surrounding area. One drawback was that the light streamed into the... More 

Helpful?
Thank 510jeremy
Duty M, Manager on Duty at Crowne Plaza Surfers Paradise, responded to this review

Hello 510jeremy, Thank you for your detailed review of your stay with us. I am very pleased that you enjoyed the Relish and Fourwinds Restaurants, and that the staff were friendly and efficient. We look forward to welcoming you back the next time you visit the Gold Coast. Kind regards Joseph R - Manager on Duty More 

Gold Coast, Queensland, Australia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

for High Tea... well yes, it was nice... but floor was not vacuumed and there was a fork from from a previous meal under the table... the view is wonderfull from as u would expect.. but the "garden" floor was pretty shithouse.. a few struggling pigface in the garden beds... the service was basic... u get what u pay for...... More 

Helpful?
Thank Ian M
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 weeks ago

I stayed here for two nights and couldn't speak more highly about the Crowne Plaza Surfers Paradise. My room had great views of the beach, canals and hinterland and was immaculate upon arrival. The added touch of the pillow menu and the delicious smelling sleep spray was an added touch, as were the drink vouchers and other bits and pieces.... More 

Helpful?
Thank rachyrach99
Duty M, Manager on Duty at Crowne Plaza Surfers Paradise, responded to this review

Hello rachyrach99, Thank you for your review and great information and feedback from your stay. I will certainly pass on your comments to our staff. We look forward to welcoming you back in the future. Kind regards Joseph Rudolph - Manager on Duty More 

Level Contributor
6 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

The service was very good. The Staffs are friendly. Very good location just in between Broadbeach and Surfers Paradise. Room was clean and the room service was prompt. The check in and check out time can be worked on.

Helpful?
Thank Utkarsh A
Duty M, Manager on Duty at Crowne Plaza Surfers Paradise, responded to this review

Hello Utkarsh A, Thank you for your review and feedback. I am pleased you found the staff friendly, and the room clean. I will pass on you comments regarding the check in and out, and I thank you for this feed back. Kind regards Joseph R - Manager on Duty More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 

Additional Information about Crowne Plaza Surfers Paradise

Address: 2807 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Parkroyal)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: RM509 - RM1,281 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Number of rooms: 374
Reservation Options:
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Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Hotel Style:
#3 Romantic Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#5 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Surfers Paradise staff and other travellers.
15 questions
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Glasgow
12 days ago
Greater Sydney, Australia
Sydney, Australia
over a year ago

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Questions? Get answers from Crowne Plaza Surfers Paradise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great hotel to stay just a little bit away from the main cavil street”
 of 5 bubbles gd228, 28 Nov 2016 | Read review
“Try and get a room where the sun sets”
 of 5 bubbles MCFC1977, 27 Nov 2016 | Read review
“Ask for a room away from the elevator.”
 of 5 bubbles 344erinn, 24 Nov 2016 | Read review
“Superior Ocean view rooms with balcony are great but light streams in after sunrise.”
 of 5 bubbles 510jeremy, 24 Nov 2016 | Read review
“unable to comment.. day visitor”
 of 5 bubbles ianmJ5958HX, 20 Nov 2016 | Read review
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