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Crowne Plaza Surfers Paradise

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Traveller (858)
Room & Suite (474)
Dining (60)
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Overview
  • Excellent36%
  • Very good45%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“gold tower”(205 reviews)
“four winds”(42 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Reviews (1,753)
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615
713
247
58
48
Show reviews that mention
All reviewsgold towerrevolving restaurantfour windsrelish restaurantmain towerspa bathflorida gardensroom servicecorner roomtram stopbuffet breakfastking roomlarge bathroomtop flooran upgradeocean viewbit dated
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1 - 5 of 1,681 reviews
Reviewed 3 days ago

Definitely one of the more dated Crowne Plaza's out there. Especially noticed this during check-in/out where the 4 lifts lead to quite long wait times. With all Crowne Plaza resorts, the staff tried their best to cater for our needs, providing a midday checkin giving...More

Thank Robert H
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded yesterday

Dear Robert H, Thank you for your review. We are glad to hear that you enjoyed your stay with us. We hope to see you back on your next holiday to the Gold Coast! Kind Regards, Romeo Manager on Duty-Overnight

Hotel's Favourite
Reviewed 26 January 2018 via mobile

Have been here many times for work functions using the conference rooms but this was the time I was able to stay at the hotel. It is certainly up there on my list of nice hotels to stay in. The dinner restaurant and breakfast are...More

1  Thank ISpeakTheTruth4U
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 28 January 2018

Dear Unrool Thank your taking the time to share this fabulous review. It is very pleasing to know you enjoyed our breakfast & dinner options and found them up to a world class standard. We do have three pillow options available although this is upon...More

Reviewed 6 days ago via mobile

We just got home from a room on the 20th floor. The price was good, however the room was very tired and the balcony seemed dangerous, the gap on the side could have let a small child fall. The whole hotel needs a facelift. The...More

Thank melbourne83
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 5 days ago

Dear melbourne83, Thank you for taking time to share your review, we are pleased to know that you enjoyed your stay. We hope you will visit us again on your next trip to the Gold Coast. Kind regards, Romeo Manager on Duty - Overnight

Reviewed 6 days ago

I recently had the pleasure of staying at The Crown Plaza during the Comm Games and I was extremely happy with everything. My room was on the 10th Floor and was very peaceful and very clean. The staff made my stay what it was as...More

1  Thank Ian K
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 5 days ago

Dear Ian K, Thank you for your review. It is very pleasing to know that our staff made such a good impression on you, I will be sure to share your feedback with them. We hope to see you again in the future. Kind regards...More

Reviewed 1 week ago

From the moment you stepped up to the check in desk you were made to feel welcome & it shows that service is a priority for the staff. Friendly with lots of local tips on places to eat & visit. The room itself was huge...More

1  Thank melcaland
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 1 week ago

Dear melcaland, Thank you for sharing your experience. We pride ourselves on great service and to read your comments made us proud! We look forward to welcoming you again soon. Kind regards. Romeo Manager on Duty-Overnight

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Most Booked Properties in Surfers Paradise, Australia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$102 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Surfers Paradise
#3 Romantic Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#7 Luxury Hotel in Surfers Paradise
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$102 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Surfers Paradise
#3 Romantic Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#7 Luxury Hotel in Surfers Paradise
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (858)
Room & Suite (474)
Dining (60)
Pool & Beach (45)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Questions & Answers
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Divya V
12 January 2018|
AnswerShow all 11 answers
Response from snowflake0 | Reviewed this property |
We were charged $15 per night. You get a flimsy little piece of paper that you have to put in the machine when you come and go. We stayed 5 nights and the paper barely lasted the 5 nights. When we queried the cost we were... More
2
Votes
Vy N
17 November 2017|
AnswerShow all 2 answers
Response from Amy_DME | Property representative |
Hi Vy N, There is usually an option on Booking for ocean view however that may be booked out. Please follow the 'Book Now' button in the right hand corner of our website. Here you are able to select all room types and views... More
0
Votes
Maggie W
11 November 2017|
AnswerShow all 9 answers
Response from Amy_DME | Property representative |
Hi Maggie, Yes, we have two pools and a spa. There is one pool located just outside the main lobby and a second pool located outside the foyer of the Gold Tower. Thank you, Crowne Plaza Team
0
Votes
Room Tips
"I was on the sixteenth floor and it was extremely quiet. The trams run every seven minutes yet I never heard..."
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"Request water views"
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"Higher floors for the best views."
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"Gold tower for sea views"
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