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Paradise Island Resort

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Traveller (108)
Room & Suite (25)
Dining (5)
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Overview
  • Excellent18%
  • Very good23%
  • Average10%
  • Poor18%
  • Terrible31%
Travellers talk about
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Fitness centre
Kitchenette
3 Star Hotel
All hotel details
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Reviews (174)
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48
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30
38
18
32
48
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All reviewsa garden view roomhot and cold foodsmall fridgecomplimentary breakfastfree undercover parkingthe room was nicecheck in was easylonger staythe gold coasteasy walking distancereception deskthe ground floorlocation is fantasticpool area isan upgradegreat facilitiescavill avenue
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41 - 45 of 166 reviews
Reviewed 16 October 2017

Location is fantastic for families - walking distance to the Gold coast centre (Caval Ave) yet tucked away from its hustle and bustle. The pool and spa are great- kids loved the choice of three swimming areas. Although in need of refurbishment, apartments are spacious...More

Thank 869dunjal
Response from John M, General Manager at Paradise Island ResortResponded 19 October 2017

Thank you for your review So pleased you and your family had such a good time here We are starting to see more and more families here as the word spreads on what we offer (I especially like seeing the kids enjoy breakfast time sitting...More

Reviewed 9 October 2017

The location is fantastic. The hotel room is a bit overated pay the extra for the apartment to get everything you need. Thought the coffee shop would be open all day but only for breakfast. Included breakfast was good except they use disposable plates all...More

Thank Spicie7
Response from John M, General Manager at Paradise Island ResortResponded 14 October 2017

Thanks for the review Early check ins can be a challenge when we are busy but I take your points onboard. You will be pleased to know w re now planning to open the restaurant through the day and a night. We look forward to...More

Reviewed 8 October 2017

booked through hotels.com for $175 for one night for my and my wife's 1yr anniversary . what a big mistake that was, arrived at 12pm to see if we could check in little early the very rude none english speaking front desk clerk said no...More

2  Thank Rhyan S
Response from John M, General Manager at Paradise Island ResortResponded 14 October 2017

Thanks for your response Early check ins an be an issue when we are busy The $200 security deposit is standard practice and is generally done as a Pre Authorisation on ones credit card OR many guests are happy to pay cash and get it...More

Reviewed 4 October 2017 via mobile

Room was filthy on arrival. Bath tub had a big wad of hardened glue or something stuck to the bottom with a few stains just to add to the character. Wore thongs to be safe. Bed or carpet had fleas saw a couple and had...More

2  Thank Daniel M
Response from John M, General Manager at Paradise Island ResortResponded 14 October 2017

Thanks for your comments on the staff

Reviewed 2 October 2017

False advertisement, the building is grey not yellow and orange. The room was filthy dirty. The carpets had big dirty stains all over it. Curtains had food Stains all over them, patches all over the walls as there were holes in them, dirty table with...More

2  Thank KimMaree1970
Response from John M, General Manager at Paradise Island ResortResponded 14 October 2017

Thanks for your review Yes we have recently updated the entire resort with new paint on the outside, new floor tiles inside and timber panelling around the lifts. Our breakfast has plastic plates (not paper) and were copied from one well known resort in Anaheim....More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Details
Price range
US$64 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
Details
Price range
US$64 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
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Traveller (108)
Room & Suite (25)
Dining (5)
Pool & Beach (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Our room was on the ground floor near the car parking and the only noise we heard was the garbage bins being..."
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"Whilst you get free WiFi, you only get enough to download a couple of emails or a photo after which time you..."
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"Stay somewhere else"
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"Don't choose a room on the entry side very loud"
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