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Sunset Island Resort

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Sunset Island Resort
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109 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Reviewed 4 days ago NEWvia mobile

Hotel was in a great area, but as for our room it was not worth what I paid. Had mould on the ceiling, carpet was filthy, shower door was broken, no air con as it was broken, bad smell in the rooms. Would not stay at this hotel again.

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Thank Agnes L
A TripAdvisor Member
Level Contributor
16 reviews
16 hotel reviews
1 helpful vote
Reviewed 6 days ago NEWvia mobile

Great staff and good location. Extremely expensive wifi. The pool area was nice and we really liked the big apartment. It was clean and walking distance to the main city. We would definitely go back again!

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Thank A TripAdvisor Member
Reviewed 4 weeks ago via mobile

We stayed at this hotel for 8 days in January 17 and I found the place to be quite good. I have stayed at various ageing hotels and resorts and found this one to be the best. People need to consider that most of these places were built decades ago and unless you are prepared to pay the $ for...

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Thank Mr W
Reviewed 14 November 2016 via mobile

My girlfriends and i stayed here on our girls weekend away the parking was secure the room was lovely and clean the pool and spa was great we all enjoyed our stay it was only a 10 min walk to the main streets of surfers paradise staff were lovely too we will be back thank you sunset island

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Thank Melissa P
Toowoomba, Australia
Reviewed 2 November 2016

we travelled all the way down there only to find out they had given our room to someone else and were unable to rectify the situation. They were very unwilling to help us out and in the end we had to try and find alternative accommodation at 10pm at night! I have never been so disgusted in a hotel or...

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Thank kthompson90
Reviewed 9 October 2016

Excellent, clean facilities. Loved the pool and spa. Exceptional security and staff were always working at keeping the resort in top shape....would highly recommend this resort! We as a family, will most definately go here again!

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Thank Louise N
Brisbane Region, Australia
Reviewed 2 October 2016

Photo's do not do justice for this supposed "Resort". Place was filthy, pretty sure cleaners had not been through. When challenged on the dirty kitchen etc, the excuse was given that they were very busy and maybe cleaner not get there.... Walls very thin, you can hear everything. Stained carpets and walls were disgusting. Booked for 4 people and had...

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1Thank ellymae61
Melbourne, Australia
Reviewed 2 October 2016 via mobile

Firstly our room 327 did not look any of the brochures. 4 star I don't think so. Our dishwasher and clothes dryer didn't work ( and looked like they haven't for a while!!) the room was clean however. The only thing going for this place is that it's walking distance (past the backpackers accommodation) to cavil ave. I wouldn't stay...

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1Thank Jo M
Sydney, Australia
Reviewed 23 July 2016

This place was a very comfortable stay. Our unit was spacious and clean, it was a nice ten minute stroll to Carell avenue, the heart of surfers. The staff at sunset were courteous and helpful. This will be our future surfers destination. Would recomend to anyone.

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Thank Brian L
Adelaide, Australia
Reviewed 5 June 2016 via mobile

Once again a fantastic stay at Sunset Island Resort. Great location walking distance but still private to main Surfers Area - friendly service always made to feel welcome. Unit 224 clean tidy and fantastic for families with two bedrooms and two balconies. We will definitely be returning.

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1Thank Springwood2014
sunsetis, Manager at Sunset Island Resort, responded to this review

We are really pleased you enjoyed your stay and look forward to your return.

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Airport Transportation
Official Description (provided by the hotel)
Beautifully appointed apartments nestled at the end of Peninsular Drive providing boutique accommodation. The perfect spot to relax by the saltwater pool, or soak in the spa. With the river so close you can take the kids fishing. You will love every minute of your stay with us here at Sunset Island Resort-ideal home away from home, tucked away from the noisy, bustling streets but yet so close to the action...the ideal holiday getaway. ... more   less 

Additional Information about Sunset Island Resort

Address: 3 Sunset Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: RM281 - RM781 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Island Resort 4*
Number of rooms: 32
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Also Known As:
Sunset Island Hotel Surfers Paradise
Sunset Island Resort Gold Coast/Surfers Paradise
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The penthouse is awesome!”
 of 5 bubbles louisen591, 9 Oct 2016 | Read review
“Ground floor not quiet at all”
 of 5 bubbles ellymae61, 2 Oct 2016 | Read review
“There are no good views at this hotel.”
 of 5 bubbles 585anon, 30 Nov 2015 | Read review
“"Higher apartments have best views"”
 of 5 bubbles 419MichelleS, 16 Nov 2015 | Read review
“I had a 2nd floor room (215) overlooking the front of the property. It had a great view out and was quite.”
 of 5 bubbles Nickwaddick, 8 Nov 2015 | Read review
5 of 5