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Sunset Island Resort

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Sunset Island Resort
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110 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Adelaide, Australia
Reviewed 5 June 2016 via mobile

Once again a fantastic stay at Sunset Island Resort. Great location walking distance but still private to main Surfers Area - friendly service always made to feel welcome. Unit 224 clean tidy and fantastic for families with two bedrooms and two balconies. We will definitely be returning.

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Helpful?
1Thank Springwood2014
sunsetis, Manager at Sunset Island Resort, responded to this review

We are really pleased you enjoyed your stay and look forward to your return.

Melbourne, Australia
Reviewed 26 May 2016 via mobile

I normally don't right bad reviews but I thought it was just not fair if I didn't share my experience. I stayed here for 4 weeks & as I arrived no one was there to greet me there is no elevator so I had to lift my heavy bags up 3 flights of stairs and hurt myself in the process!...

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Helpful?
Thank eventstayer
sunsetis, Manager at Sunset Island Resort, responded to this review

Sunset Island Resort is always promoted as a three-floor walk-up. Management suggests at time of booking to advise of any physical difficulties so a more convenient level can be recommended. It consists of self-managed apartments and is not a hotel. All feedback is valued so we can enhance our services.

Reviewed 20 May 2016

We hired the penthouse for a week or so. It wasn't a bad location to stay with a 10 minute walk to the CBD and surfers paradise beach. Since our penthouse was on the third floor, moving luggage and groceries was a pain because there was no elevator. Recommended if you want to stay in surfers paradise on a budget,...

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Thank kawasakininja13
sunsetis, Manager at Sunset Island Resort, responded to this review

Sunset Island Resort is always promoted as a three-floor walk-up. Management suggests at time of booking to advise of any physical difficulties so a more convenient level can be recommended.

Reviewed 11 April 2016 via mobile

Currently staying at this place and being looked after by the team very well. Graham and Sue have been very accomodating and we love the room. Secure parking and the amenities are real nice. I highly recommend it. Definitely staying here next time I come!

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Helpful?
Thank PharmIt
sunsetis, Manager at Sunset Island Resort, responded to this review

Thank you. Enjoy your stay!

Reviewed 29 March 2016

I've had the pleasure of staying here on three occasions over the last 6 months while visiting friends at Surfers Paradise, I thought it was high time I wrote a review! The management are very courteous and polite, and were always just a phone call away whenever I needed anything. Each time I've stayed I've found the apartments to be...

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Helpful?
Thank Kevin D
sunsetis, Manager at Sunset Island Resort, responded to this review

Thank you Kevin!

Melbourne, Australia
Reviewed 15 March 2016 via mobile

Worst accommodation I have ever experienced. Shower was broken and was not fixed right away, sink leaked, tiles falling off walls, live wires exposed, power points coming out of walls and the place was filthy when I arrived. Couches had stains and dust all over them. Would not recommend to anyone, it is very run down and I will never...

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Thank sdessent
sunsetis, Manager at Sunset Island Resort, responded to this review

All issues were dealt with immediately.

Warrnambool, Australia
Reviewed 3 March 2016 via mobile

This was a 5 nights 3 day pass theme parks holiday and one of the best holiday's ive had . Resort was in a great location,having an apartment through to a beautiful swimming pool.The best thing was the Gold Coast shuttle was picking and dropping us off each day at your door.

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1Thank Lisa W
sunsetis, Manager at Sunset Island Resort, responded to this review

Thank you Lisa

Adelaide, Australia
Reviewed 17 February 2016

I found resort in a good location .people running the resort were very helpful and polite . The room however required some maintenance in several areas kitchen chairs and table were falling apart freezer would not freeze things appropriately and couldn't see a separate control . The Air conditioner was set at 22 just for this I would probably not...

Review collected in partnership with this hotel
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Thank brownbms
sunsetis, Manager at Sunset Island Resort, responded to this review

Thank you for taking the time to write a review, we value all feedback. Unfortunately as we were unaware of the problems when you were here we were not able to fix them for you during your stay. The exhaust in the bathrooms runs 24hrs a day and is not turned on by a switch. The Queensland Government recommended temperature...

A TripAdvisor Member
1 review
Reviewed 17 February 2016 via mobile

iews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 3.8 randomtimewarps randomtimewarps in the last week DO NOT STAY HERE, THESE PEOPLE KICKED US OUT AND STOLE OUR MONEY AFTER LEAVING A GOOGLE REVIEW!!!!! Staff and rooms are absoloutley disgusting. Got kicked out for leaving a bad review and have had to get the police involved as they...

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Helpful?
Thank A TripAdvisor Member
sunsetis, Manager at Sunset Island Resort, responded to this review

Guests only get evicted for committing a serious offence.!!!

Reviewed 16 February 2016 via mobile

Room was disgusting with no privacy. I put a completely honest and fair review on google about the poor state of the room and spoke to our travel agent about getting a better room. For this alone we were KICKED OUT onto the street. We pleaded for our deposit back as well as a refund for the remaining 3 nights...

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Thank Adam S
sunsetis, Manager at Sunset Island Resort, responded to this review

Guests only get evicted for committing a serious offence.!!!

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Airport Transportation
Official Description (provided by the hotel)
Beautifully appointed apartments nestled at the end of Peninsular Drive providing boutique accommodation. The perfect spot to relax by the saltwater pool, or soak in the spa. With the river so close you can take the kids fishing. You will love every minute of your stay with us here at Sunset Island Resort-ideal home away from home, tucked away from the noisy, bustling streets but yet so close to the action...the ideal holiday getaway. ... more   less 

Additional Information about Sunset Island Resort

Address: 3 Sunset Bvd, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: RM327 - RM782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Island Resort 4*
Number of rooms: 32
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Also Known As:
Sunset Island Hotel Surfers Paradise
Sunset Island Resort Gold Coast/Surfers Paradise
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Questions & Answers

Questions? Get answers from Sunset Island Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The penthouse is awesome!”
 of 5 bubbles louisen591, 9 Oct 2016 | Read review
“Ground floor not quiet at all”
 of 5 bubbles ellymae61, 2 Oct 2016 | Read review
“There are no good views at this hotel.”
 of 5 bubbles 585anon, 30 Nov 2015 | Read review
“"Higher apartments have best views"”
 of 5 bubbles 419MichelleS, 16 Nov 2015 | Read review
“I had a 2nd floor room (215) overlooking the front of the property. It had a great view out and was quite.”
 of 5 bubbles Nickwaddick, 8 Nov 2015 | Read review
5 of 5