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28/01/2018 29/01/2018
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    Mantra Crown Towers

    Crown Towers Resort 5-19 Palm Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    28/01/2018 29/01/2018
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    Traveller (536)
    Room & Suite (155)
    Pool & Beach (64)
    Overview
    • Excellent33%
    • Very good38%
    • Average16%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “thai restaurant” (239 reviews)
    “pirate ship” (71 reviews)
    “pool kiosk” (37 reviews)
    Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Spa
    Wheelchair Access
    Meeting Rooms
    Laundry Service
    Self-Serve Laundry
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,324)
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    271 - 275 of 2,304 reviews

    Reviewed 30 September 2017

    Apartment was beautiful but the check in process was terrible nothing ready, staff were rude all except Matt on front desk he was awesome and checkout I was made to feel like a criminal who had overstayed however I checked out 5 mins before my...More

    Review collected in partnership with this hotel
    Thank 197katiejanel
    Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 7 October 2017

    Thank you for taking the time to provide feedback following on from your stay with us. It is disappointing to read that you had a poor experience with our staff, your review is something I will be taking to management. Please accept my apologises for...More

    Reviewed 30 September 2017 via mobile

    Luckily the couches in the foyer are reasonably comfortable. I sit amongst the other weary travellers pondering when our room will be ready. It is like a small battle of the wills as to which family is going to sit here longer in the dying...More

    Thank ScottFqld
    Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 7 October 2017

    Thank you for your feedback following on from your stay with us. Please accept my sincere apologies that your arrival and departure were delayed due to high volumes of guests arriving and departing at the same time. I will ensure your feedback is shared with...More

    Reviewed 30 September 2017

    Dirty, disgusting and extremely overpriced. Pictures on their website are nothing like what you actually recieve. Room smelt like urine. Brown marks in toilet. Mould everywhere. Food scraps on the balcony. Extremely old and dirty kitchen. Cold water didn't work in the bathtub. Very disappointed...More

    Review collected in partnership with this hotel
    Thank S1279AJsarah
    Reviewed 29 September 2017

    We had a great time staying at the Mantra crown towers. Its right next to the tram line and in walking distance of shops, surfers paradise and the best part was that the beach was only a block away! The amenities in the Mantra were...More

    Review collected in partnership with this hotel
    Thank V4694NFkellyc
    Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 7 October 2017

    Thanks for choosing Mantra Crown Towers for your recent stay in Surfers Paradise. We are so glad to read you found the location, pool area and outdoors all to be great! We look forward to welcoming you back on your next stay. Kind Regards, Lindsay...More

    Reviewed 29 September 2017

    the property is very well kept nice and tidy and would recommend all our families to choose this apartment as its close to all amenities. we wished we could have stayed longer as we had a lot more to do and were running out of...More

    Review collected in partnership with this hotel
    Thank nareshchandrap
    Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 7 October 2017

    Thank you for your review. We’re thrilled to read that you enjoyed our resort and we would be very happy to welcome you back next time! Kind Regards, Lindsay Reservations

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$89 - US$307 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Hotwire, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Mantra Crown Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Crown Towers Hotel Surfers Paradise ,
    • Crown Hotel Surfers Paradise ,
    • Crown Resort All Inclusive ,
    • Mantra Crown Towers Gold Coast/Surfers Paradise
    Add Photo Photos
    Traveller (536)
    Room & Suite (155)
    Pool & Beach (64)
    Dining (19)
    Hotel & Grounds (302)
    Bathroom (20)
    Family and Play Areas (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    LaurenOz
    3 January 2018|
    AnswerShow all 5 answers
    Response from MantraCrownTowers | Property representative |
    Hi, As per the above responses. There are no rooms located on the ground floor (Pool, Check In, Restaurant located on ground floor). Our rooms start from level 1 onwards.
    0
    Votes
    weluv2travelok
    28 December 2017|
    Answer
    Response from BexynGozz | Reviewed this property |
    Yes there are ample towels in the bathrooms. They also supply facewashers, little soaps, and bodycare items
    0
    Votes
    Lynn H
    7 October 2017|
    Answer
    Response from Karen F | Reviewed this property |
    You pay for an apartment to sleep so many people. If one of them does not need a bed then I would assume you do not pay for one.
    1
    Vote
    Room Tips
    "Most rooms have great views"
    Read review
    "I think all rooms have great views"
    Read review
    "Lower floors get a lot of street noise."
    Read review
    "Ask for a refurbished room - if there are any."
    Read review
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