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Staff were friendly and helpful , complex facilities, pools , spa , 1/2 court tennis were great , garden and general surrounds were very tidy , stayed in 1 bedroom unit , unit was clean with renovated bathroom and kitchen.. only issue was the bed...More
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This was a very badly maintained property, which needs major repairs. I have attached a photo of the ensuite bathroom as an example. This is just part of the problem, the toilet roll holder was completely rusted, and the toilet seat had built on staining...More
everything was clean, apartment and common areas. Facilities are good, both pools and barbecue area are great. Amazing ocean views from apartment balcony. Friendly and welcoming staff. would recommend to anyone.
Stayed on the 4th floor in room 14 for 2 nights in a 2 bedroom appartment. Very spacious open plan kitchen, dining and living room area. Had a bit of a view of the ocean. Private wrap around balcony from main bedroom to living area,...More
we stayed on the 9th floor in room no ? on the broadbeach end very nice apartment lovely laided out even had a wine fridge only one problem the cleaning is not to a great standard cleaned it ourselves only one elevator working although they...More
For late check ins, you call someone through a call box on the door. They will give you a number to enter and explain where you key is. We had no hassles with that. The front desk was staffed 8.30 till 4.30. Weekdays and... More
For late check ins, you call someone through a call box on the door. They will give you a number to enter and explain where you key is. We had no hassles with that. The front desk was staffed 8.30 till 4.30. Weekdays and 9-12 sat. Mornings. That was a year ago, it may have changed. Little containers of milk were in the fridge but only enough in each container for a cup of tea or coffee.
I think the apartments may be serviced weekly. You definately get clean linen weekly, but as we stayed for 2 months we did our own cleaning. You would have to check on that with management. All this may have Changed as we stayed elsewhere this year.