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Santana Holiday Resort Apartments

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Traveller (29)
Room & Suite (10)
Pool & Beach (6)
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Overview
  • Excellent29%
  • Very good32%
  • Average12%
  • Poor9%
  • Terrible18%
Travellers talk about
“games room”(6 reviews)
“pool area”(7 reviews)
“hot water”(3 reviews)
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
Family Rooms
3 Star Hotel
All hotel details
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Reviews (108)
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Traveller rating
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32
12
9
20
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LanguageEnglish
32
32
12
9
20
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All reviewsgames roompool areahot waterrecommend this resortcomfortable stayapartment was cleanexcellent staylocation is greatbroadbeachunittram
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1 - 5 of 105 reviews
Reviewed 15 September 2017 via mobile

Evelyn was very friendly and the apartment was clean with a lovely balcony. Beware of you are on the 3rd floor and heavy luggage as there are no lifts. Great access to the tram The closest shop is the shell service station Coles express that...More

Thank Trish V
Response from miloSurfersParadise, Front Office Manager at Santana Holiday Resort ApartmentsResponded 18 September 2017

Hi Tris, Thank you for your comments. We welcome you to visit us again in future. Kind regards Evelyn

Reviewed 24 June 2017

The room was completely covered in dust...even the WALLS had clusters of dust just piled up. The owners are the worst and clearly don't care about their customers. Do yourself a favour and stay away...far far away.

2  Thank NRobinson1990
Reviewed 20 May 2017 via mobile

I booked this holiday package through expedia.com because the price was good cheap & place was looked lovely. We were extremely happy with our room, bed was comfy, kitchen had everything & the washing & dryer. Like a lil home away from home. We made...More

Thank oz3ya
Reviewed 14 April 2017

Was put in a filthy room bin dirty, balcony had poo on walls could even sit in there for 1 minute dust everywhere place was old and cupboards was falling apart for the money that was asked wasn't even worth it as even thought the...More

1  Thank Jetseter5
Response from miloSurfersParadise, Manager at Santana Holiday Resort ApartmentsResponded 16 April 2017

Hi there, Thank you for your comment. We inspected the room when you stayed. It is reasonable clean and some facilities are dated but not dirty, balcony with leafs (windy day). As your husband had special medical condition, we agree to refund to you. However,...More

Reviewed 14 April 2017 via mobile

We decided to book a room through wotif.com. When we arrived there was no one at the office. We had to talk to a phone service to check in which was ok. From the outside the place looked ok but when we entered our room...More

Thank Fiona V
Response from miloSurfersParadise, Manager at Santana Holiday Resort ApartmentsResponded 16 April 2017

Dear Fiona, Thank you very much for taking the time to review your recent stay at our apartment. Your feedback is valuable to us. As you know, it is self service apartment and we only provide starter pack for your stay. The loosed tap has...More

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About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Airport Transportation
Laundry Service
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$61 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (29)
Room & Suite (10)
Pool & Beach (6)
Dining (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Not good photos are old photos very out dated and dirty"
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"Lowest floor gave easy access to pool and sauna."
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"Pool view would be great I think - also book an aircon room if you are not used to the climate in QLD."
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"Book a Premium overlooking the pool area."
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