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This is our third time in this hotel, new managers, just as lovely as the old one's.
keep in mind, these are self catering apartments, but the Spar and the "bottle shop" are close,great pool area with a big heated pool and a big spa,...More
Would never ever book here again. Worst service from the "Manager" though, I very highly doubt she is. In saying that, some of the responses to reviews left here by "The Manager" are pretty rude also.
Never in my life have I been hung up...More
This was great value for money. Great location, handy to the buses & the trams. Beach was just down the road & was of course beautiful. The pools here were also great. The main pool, was heated slightly & the spa was about 38degrees. Lots...More
If you want a cheap get away this is great value self serviced accommodation. Want to walk or catch public transport this is close and convenient to everything. We started each day with a walk along the beach to Surfers Paradise with a cup of...More
We were meant to be spending our first 7days of our family holiday here. The room and location was perfect, but unfortunately the hygiene was disgusting and the manager was not nice to deal with.
On arrival it was made clear we wernt very welcome...More
4 Thank kylielinda
Response from SP_Resort, Manager at Surf Parade ResortResponded 16 August 2017
Yes, the possibility of our cleaning company missing such things is impossible, some guests do take their private problems with them and when unreasonable demands are not met, suddenly the hotel is a dump and the staff is rude.
We do have a saying here...More
Response from SP_Resort | Property representative |
Shuttle buses meet every flight and will drop you off at Surf Parade Resort. Check in time is 2pm. You can arrive early and we will after your bags. If you arrive early you are welcome to also use the Resort facilities.