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Surf Parade Resort

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312 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Reviewed 17 May 2016 via mobile

We arrived at the resort late - past 7:00 PM. At first glance our apartment seemed quite nice & clean, however when we awoke in the morning there was a lot for us to notice. Firstly, I would like to state that we are well aware that the apartments are owned by individual owners, leading us to understand why our...

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Helpful?
Thank nicoleteresa
Cathy-SPR, Manager at Surf Parade Resort, responded to this review

We encourage all guests to report issues at the time so we can verify and deal with them. The fire alarms cause some concern for guests and the signs are there for the minority. If you don't intend to ignore your cooking until it burns ( one guest went for a walk on the beach while cooking bacon ) or...

Whanganui, New Zealand
Reviewed 14 May 2016

Great views, lovely large 1 bedroom units, Good facilities and near to the beach. Staff were efficient but unobtrusive and always happy to help. Large heated pool and spa pool with well equipt gym and sauna. The pool side bbq was immaculate and there was plenty of parking. I am happy to recommend.

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Helpful?
Thank Denise687
Cathy-SPR, Manager at Surf Parade Resort, responded to this review

Thanks for the positive review and pleased to see that everything was to you liking.

Melbourne, Australia
Reviewed 7 May 2016 via mobile

Lots of yucky hair particles between the clothes dryer and bathroom bench. Very obvious when i sat on the toilet. Needs a good clean by some poor hotel employee with an eye for detail and a hard toothbrush

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Helpful?
1Thank Karen F
James O, Manager at Surf Parade Resort, responded to this review

Sorry you encountered this , but sometime things get missed. We encourage all guests to report issues at the time of their stay so we may deal with them and hopefully make your stay a more enjoyable one.

Reviewed 29 April 2016 via mobile

Comfortable room with kitchens, microwave, refrigerator, washing machine in room. 🏊 swimming pool, tennis courts 🎾, free Wi-Fi, free car park. Near Super market, shopping center. I recommend this hotel to stay in West Coast.

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Helpful?
Thank Phạm Thành L
James O, Manager at Surf Parade Resort, responded to this review

Thanks for the review , it is nice to see that you enjoyed your stay

Melbourne, Australia
Reviewed 29 April 2016

We were so impressed with our apartment, it was spotless, modern and had everything we needed for our 5 day stay. The customer service was excellent and extremely helpful. Great views from the 8th floor! 2 minute walk to the beach. We will be back for sure. The only negative is the cost of hiring towels for the pool at...

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Helpful?
Thank tazgirl28
James O, Manager at Surf Parade Resort, responded to this review

Thanks for the review it is good to see that overall you had a pleasurable experience. As we are self service apartments pool towel hire is $4 for your stay.

Brisbane, Australia
Reviewed 21 April 2016

Partner and I have stayed at the resort a few times for a nite here and there since last year and found it a very comfortable and nice place to stay It is close to casino and beach and always look forward to staying there when we do .

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Helpful?
Thank pauline R
James O, General Manager at Surf Parade Resort, responded to this review

Really pleased to see that you are return guests and that your stays are enjoyable. Hopefully we see you again.

Brisbane, Australia
Reviewed 10 April 2016

We stayed in a 1 bedroom ocean view apartment (separate bedroom plus fold out couch for the visitor). The apartment was clean, spacious for two, had a lovely little balcony with an obstructed view of the ocean, and a few included bonuses such as spa bath, full kitchen, washing machine and dryer, free wifi (albeit only 300mb, but free is...

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Helpful?
Thank Mary-beth H
Cathy-SPR, Manager at Surf Parade Resort, responded to this review

Nice to see you have a pleasurable stay and thanks for the review

Wellington, New Zealand
Reviewed 31 March 2016

Stayed 13 nights on 5th floor. Room was very fresh and clean, had everything we needed, had a great view of both town side and ocean. Management not overly friendly nor helpful especially the blonde lady. Free WiFi they give is 500mb, which ours mysteriously disappeared the next morning and I had to purchase more. You will need to definitely...

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Helpful?
1Thank 159colleen
Cathy-SPR, Manager at Surf Parade Resort, responded to this review

Thanks for the review. As mentioned in other reviews the fire alarm notice is there for the minority . Normal cooking will not activate the alarm and it takes a considerable amount of smoke to set them off. Unfortunately we have to put them there for these few who go to the swimming pool or walking the beach while leaving...

Portsmouth, United Kingdom
Reviewed 25 March 2016

My wife and I had four weeks in a sea view 8th floor apartment which we thoroughly enjoyed. The location is ideal with Surfers Paradise a 20 min walk along the beach or road/prom and Broad Beach a similar distance in the opposite directions. The apartment was quite spacious and comfortable. A comfortable queen bed with tv on roundabout to...

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Helpful?
Thank Stuart G
Cathy-SPR, Manager at Surf Parade Resort, responded to this review

Thanks for the review. Wi fi is getting an upgrade shortly. Your review is interesting as I think it is the 1st time in ten years some one has complained about the utensils and cutlery. We are advertised as self service one bedroom apartments with a maximum of 3 occupants , thus the number of amenities in the unit reflect...

Melbourne, Australia
Reviewed 17 March 2016

If you're looking for the ultimate luxury resort experience go to Hayman. If you're looking for a comfortable 1 bedroom apartment a block from the beach and do not require daily housekeeping this is your place. Stayed for 9 days and enjoyed the place. It has a kitchen, so food could be prepared if wanted (did not use) and a...

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Helpful?
4Thank linden882016
Cathy-SPR, Manager at Surf Parade Resort, responded to this review

Thanks for the great review and pointing out the obvious that a few reviews bring up as issues. Maybe we will see you again

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Free internet, free parking, air-conditioning, full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo. Nestled perfectly between two of the most vibrant beach side suburbs on the Gold Coast, Surf Parade Resort offers you a relaxing and satisfying holiday. The superb one bedroom holiday apartments are perfect for couples and small families seeking comfortable and affordable Broadbeach or Surfers Paradise accommodation on the Gold Coast.Surf Parade Resort offers 98 fully self-contained apartments, all fully equipped with in-room corner spa bath, large curved balconies and air-conditioning. Each of the Broadbeach family apartments has modern interiors that are complimented by a lovely decor. Enjoy the first rate resort facilities that include a full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo, and a lush tropical garden. All apartments have wireless internet connections available on a pay-to-use basis, thereby enabling guests to maintain email contact and internet access while on holiday. Surf Parade Resort is also a mere stone's throw away from the most exciting places on the Gold Coast. Get easy and convenient access to the most spectacular patrolled beaches and world class theme parks. Fabulous shops, innovative restaurants, trendy nightclubs and extravagant casino are all nearby our holiday accommodation in Broadbeach. ... more   less 

Additional Information about Surf Parade Resort

Address: 210 - 218 Surf Pde, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: RM365 - RM726 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Surf Parade Resort 4*
Number of rooms: 96
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Also Known As:
Surf Parade Hotel Surfers Paradise
Surf Parade Surfers Paradise
Surf Parade Resort Gold Coast/Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Surf Parade Resort staff and other travellers.
3 questions
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Kuala Lumpur, Malaysia
over a year ago

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Questions? Get answers from Surf Parade Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartments facing the mountains are quieter than ocean view, and corner rooms have both views.”
 of 5 bubbles 990teresan, 16 Nov 2016 | Read review
“It was a very quiet hotel internally, but road noise on ocean side, so suggest higher floor less noise or non ocean side. .”
 of 5 bubbles BarbaraNZ08, 16 Oct 2016 | Read review
“Talk over with Cathy & James for what you want..”
 of 5 bubbles TerrySenior, 24 Aug 2016 | Read review
“We had Garden view- its quiter than the sea view”
 of 5 bubbles Kwaipings, 27 Jun 2016 | Read review
“Beds were quite hard, take your own pillow for a good nights rest!”
 of 5 bubbles tracyt209, 25 Jun 2016 | Read review
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