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Itara Apartments

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Itara Apartments
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196 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Mackay, Australia
Reviewed 1 week ago

These apartments were very conveniently located close to the Riverway facilities. I could walk to and from the venue with ease. The apartment was spacious and generally well equipped. There were a couple of minor maintenance issues - especially fixing the main bedroom door lock so you could get in and out without having to go onto the verandah, but...

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Helpful?
Thank pokidokes
Shaun S, Manager at Itara Apartments, responded to this review

Thank you for the time to write a review! We are glad to hear you enjoyed your stay and took advantage of the location of the apartments. Thank you for bringing the maintenance issue to our attention - this has been resolved. We hope to welcome you back to our apartments in the future!

Brisbane, Australia
PROPERTY’S FAVOURITE REVIEW
Reviewed 20 January 2017

I have stayed here 3 times and this last time was perfect!!! When I booked, I explained everything that I needed for my stay and this was more than catered for!!! I usually stay at another hotel in Townsville that is far more expensive, but I will stay here from now on!! Thank-you!!!

Review collected in partnership with this hotel
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Thank kelly772
About Property's Favourite Review
Shaun S, Manager at Itara Apartments, responded to this review

Thank you for your review Kelly. We are glad to hear you enjoyed your stay and we were able to cater for your needs. We can't wait to welcome you back for your next visit to Townsville!

Reviewed 1 week ago

The apartment we stayed in was just what we were looking for. We wanted somewhere to stay that was self sufficient & comfortable. The staff were wonderful & when we had a problem with our airconditioner - it was fixed before we got home that afternoon. The queen size bed was very comfortable & the unit had washing machine &...

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Thank 293eleanorc
Shaun S, Manager at Itara Apartments, responded to this review

Thank you for your review! It is great to hear you enjoyed your stay with us and were able to take advantage of our fully self-contained apartments which as you mentioned, comes equipped with laundry facilities! In the future, if you require anything extra in the apartments, please feel free to contact our reception staff and we will try and...

Reviewed 2 weeks ago

Wow! We asked for support with elderly parents with wheelchair access and shower chair issues and the team at Itara went way beyond the standard support. They removed shower screen shots to assist and placed shower chairs in for us. Even the shower heads to support. We will be back..

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Helpful?
Thank 955anita
Shaun S, Manager at Itara Apartments, responded to this review

Thank you for your review! The staff at Itara Apartments are always happy to try and carry out any special requests and make your stay accommodating. We are glad we were able to make your stay more comfortable and enjoyed your time with us. We look forward to welcoming you back with us!

Reviewed 3 weeks ago

These apartments are in a beautiful position on the Riverway in Townsville close to everything. The 1 bedroom apartment we stayed in was perfect, had all the modern conveniences we needed and the bed was so comfortable. Our apartment overlooked the riverway walk and it was simply stunning. The staff were both friendly and professional and we would definitely stay...

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Helpful?
Thank Fiona W
Shaun S, Manager at Itara Apartments, responded to this review

Thank you for your review Fiona! We are glad to hear you enjoyed your stay and our apartments were suitable for your stay here in Townsville. The view and location of our apartments are great and relaxing and the facilities make the stay easy and convenient. We can't wait to welcome you back to our apartments!

Reviewed 5 weeks ago via mobile

This was the first time I had stayed at Itara . I usually stay at a different place. The first thing I would say is the helpfulness of the staff is the best I have ever experienced. They are a credit to Itara. The cleanliness is second to none also. The room was spotless and clean. The beds were really...

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Helpful?
Thank WayneCooke73
Shaun S, Manager at Itara Apartments, responded to this review

Thank you for your kind review, Wayne. We are happy to see Itara & Jacana Apartments exceeded your expectations. Our location and facilities offer a nice relaxing stay for all. We look forward to welcoming you back in the near future.

Reviewed 7 April 2017 via mobile

Was here for the National Titles basketball. They staff and manager could not have been more helpful. The facilities were perfect and our clothes dryer broke down. Within 30 minutes we had a replacement. Would stay here every time we play in Townsville .

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Thank jackierocksmyjocks
Shaun S, Manager at Itara Apartments, responded to this review

Thank you for your review. Itara & Jacana Apartments can cater for groups of all sizes. We are happy to hear your are enjoying your stay and the service we provide. Looking forward to welcoming you all back next time.

Brisbane, Australia
Reviewed 19 March 2017

Close to all the shops and the Cowboys Stadium Great river views great unit and great staff Clean rooms and very comfy bed Underground carpark with lift was very convenient and the kitchen was well decked out for everything you would need

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Thank Gary R
Shaun S, Manager at Itara Apartments, responded to this review

Thank you for your review. We are happy to see our location and amenities catered to your needs. Having the 1300 Smiles Stadium so close allows all of our guests convenience at its best! We look forward to welcoming you back in the future.

Cairns, Australia
Reviewed 27 February 2017

The staff at Itara Jacana are exceptional. A great team, only too happy to please - cannot speak highly enough of these wonderful people. Always look forward to checking in and getting re-aquainted. We love the facility. Our home away from home when we visit Townsville. The rooms are always immaculate, the grounds very clean and tidy and the facility...

Review collected in partnership with this hotel
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Helpful?
Thank peter01952
Shaun S, Manager at Itara Apartments, responded to this review

Thank you for your kind review. We are happy to see our apartments, staff and facilities meet your expectations every time you stay with us. Our location provides our guests with the upmost convenience during their stay. We look forward to welcoming you back in the near future.

Stanhope Gardens, Australia
Reviewed 26 February 2017 via mobile

Pros: undercover parking Wonderful view Close to shops, restaurants, movies, hospital. Good amenities in room Excellent service. Cons: room was slightly beaten up. Marks on walls, chipped paint, looked like a rowdy footy team trashed it. Not the cleanest floors. Ants!! The elephant walking around upstairs.

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Helpful?
Thank David B
Shaun S, Manager at Itara Apartments, responded to this review

Thank you for your review. We are happy to hear our location, facilities and service met your expectations. We value your feedback and hope to welcome you back in the future.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Itara Apartments consist of 52 fully self-contained 1, 2 and 3 Bedroom Apartments all with stunning views of the majestic Ross River. Located in the heart of Townsville's Ross River precinct, Itara Apartments is perfect for any traveller. Whether you're a corporate executive looking for long term accommodation or if you are after a fun family holiday in the QLD sun or you have a sporting team, we offer fully self-contained apartments and units that suit any style and budget. Itara Apartments is the perfect holiday accommodation for any length of stay, and a convenient location near a large Restaurant and Entertainment Quarter, Willows Shopping Centre, 1300Smiles Stadium (formerly Dairy Farmers Stadium - home of the North Queensland Cowboys), James Cook University, Townsville Hospital and Lavarack Army Barracks. ... more   less 

Additional Information about Itara Apartments

Address: 1 - 15 Sporting Dr, Townsville, Queensland 4817, Australia
Region: Australia > Queensland > Townsville
Price Range: RM372 - RM646 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Itara Apartments 4.5*
Number of rooms: 52
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Questions & Answers

Questions? Get answers from Itara Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River views were very relaxing”
garyr623, 19 Mar 2017 | Read review
“Good views depending which side you are on & lift access.”
Gillie34, 11 Jan 2017 | Read review
“Just unpack and enjoy”
481danic, 21 Nov 2016 | Read review
“Recommend the Riverway community walkway and pools”
786shanes, 6 Oct 2016 | Read review
“River view from the balcony is fabulous”
270dianew, 4 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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