We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/01/2018 30/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Grand Chancellor Townsville

    334 Flinders St, Townsville, Queensland 4810, Australia
    011 61 7 4839 7600
    Hotel website
    Lowest prices for your stay
    29/01/2018 30/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$85/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    View Deal
    Traveller (77)
    Room & Suite (31)
    Pool & Beach (1)
    • Excellent49%
    • Very good37%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “sugar shaker” (19 reviews)
    “roof top pool” (15 reviews)
    “great location” (64 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.5 Star Hotel
    All hotel details
    Offers from Hotel Grand Chancellor Townsville
    Offers & Announcements: BOOK DIRECT AND SAVE 20%
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    29 Jan30 Jan
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$76.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Townsville hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5609462036114064bfa6599a0c110939", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":255393,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53924181],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":1,"year":2018},"checkout":{"day":30,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":76,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5609462036114064bfa6599a0c110939","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":88,"lowestMetaPrice":76,"additionalPartner":false,"highestMetaPriceDisplay":88,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":88,"lowestMetaPrice":76,"highestMetaPriceDisplay":88,"hotelName":"Hotel Grand Chancellor Townsville","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU2MDk0NjIwMzYxMTQwNjRiZmE2NTk5YTBjMTEwOTM5IiwiQUlLIjoiMjM5NGQxOGQxNzZmNDQyMjg5ZDlmNzAyNDQ4MTZkZTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "29/01/2018", "checkOut": "30/01/2018", "lowestPrice": "US$76", "hasDates": true, "hacComplete": false, "contentIdMappings": {"53924181":"TravelocityEWS","79787995":"AgodaIB","65673649":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (515)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 508 reviews

    Reviewed 2 days ago

    A brilliant stay, we were well looked after, very good reception and made welcome in all areas. Well situated in the centre of town, bit of a walk to the Strand. Good access to the N Q Cowboys Club opposite. Very helpful bar staff and...More

    Review collected in partnership with this hotel
    Thank brendanbedford727
    Hotel's Favourite
    Reviewed 26 April 2017

    From telephone reservation to meeting on arrival very polite and knowledgeable of our surroundings.Room was clean with magnificent view ,all staff from front desk ,dining and housekeeping accomadated us in a effortless mannerMore

    Review collected in partnership with this hotel
    Thank L5659PNkarenh
    Response from HGCTSV, General Manager at Hotel Grand Chancellor TownsvilleResponded 28 April 2017

    Dear L5659PNkarenh, Thanks so much for your 5 star review. I'm so pleased that enjoyed your stay with us, and that you found our team friendly and helpful. We look forward to welcoming you back on your next visit to Townsville. Kind regards, Peter Yared,...More

    Reviewed 1 week ago

    friendly staff, central location, pricing was unbeatable and quality of rooms for price amazing. Had an issue with our booking being cancelled and the staff dear with it quickly and upgraded us to compensateMore

    Review collected in partnership with this hotel
    Thank taylormB588MF
    Response from HGCTSV, General Manager at Hotel Grand Chancellor TownsvilleResponded 6 days ago

    Dear taylormB588MF, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay, particularly our friendly team, central location and value proposition. Sorry that there was some confusion around your booking but I...More

    Reviewed 1 week ago

    The staff are Friendly staff. would stay there again . They do need to change one of the Dryers as it trips sometime and brings in the fire brigade lol would of liked a sleep in that morning. good Room pricing quite a various amount...More

    Review collected in partnership with this hotel
    Thank Rose P
    Response from HGCTSV, General Manager at Hotel Grand Chancellor TownsvilleResponded 6 days ago

    Dear Rose P, Thanks so much for your 5 star review. I'm so pleased that you enjoyed your stay with us, and that you found our team friendly and helpful and enjoyed our central location. We are terribly sorry that you were awoken by a...More

    Reviewed 1 week ago

    Poorly managed as alarms went off. No compensation was offered after check in without being able to go to room. Room was tidy and clean. Services were average location was good. Parking was average and poorly managedMore

    Review collected in partnership with this hotel
    Thank W7376RYmelissad
    Response from HGCTSV, General Manager at Hotel Grand Chancellor TownsvilleResponded 6 days ago

    Dear Melissa, Thank you for taking the time to provide us with feedback from your recent stay. I am disappointed to hear that we were not able to exceed your expectations in regards to the service you received on arrival. We are dedicated to continually...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$75 - US$137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Townsville
    • #8 Business Hotel in Townsville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 192
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Agoda, Hotwire, Orbitz, Priceline, Cancelon, Evoline ltd, getaroom.com and TripOnline SA so you can book your Hotel Grand Chancellor Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Townsville
    • Also Known As
    • Holiday Inn Townsville Hotel Townsville ,
    • Townsville Holiday Inn
    Add Photo Photos
    Traveller (77)
    Room & Suite (31)
    Pool & Beach (1)
    Hotel & Grounds (60)
    Bathroom (4)
    Nearby HotelsSee all 41 hotels in Townsville
    Island Leisure Resort
    201 reviews
    11.62 km away
    Quest Townsville
    506 reviews
    .40 km away
    Grand Hotel and Apartments Townsville
    472 reviews
    .26 km away
    Park Regis Anchorage
    530 reviews
    .63 km away
    Nearby Restaurants
    A Touch of Salt
    558 reviews
    .08 km away
    Coffee Dominion
    165 reviews
    .04 km away
    The Balcony Restaurant
    199 reviews
    .11 km away
    Chico Rio Brazilian Restaurant
    298 reviews
    .21 km away
    Nearby Attractions
    Reef HQ Great Barrier Reef Aquarium
    905 reviews
    .68 km away
    Museum of Tropical Queensland
    295 reviews
    .56 km away
    Perc Tucker Regional Gallery
    101 reviews
    .19 km away
    Maritime Museum of Townsville
    57 reviews
    .64 km away
    Ask a question
    Questions & Answers
    Walter H
    12 November 2016|
    Response from Peter Y |
    Hi Walter H, Most long haul buses top at the bus station which is located in Sir Leslie Thiess Drive which a bout a 10 minute walk from the hotel. Hope this helps
    Room Tips
    "not next to lift, balconies starts at level 10"
    Read review
    "Get the Bed and Breakfast deal and a Harbour view room to get the most value for money. You won't regretr..."
    Read review
    "Go somewhere else"
    Read review
    "Go for a suite on the top floor if you can."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing