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09/04/2017 10/04/2017
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    Mercure Townsville

    166 Woolcock Street, Townsville, Queensland 4812, Australia
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    US$83*
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    Traveller (125)
    Room & Suite (38)
    Pool & Beach (15)
    Overview

    • Excellent24%
    • Very good45%
    • Average21%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Parking
    Pool
    Restaurant
    Room Service
    4 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews castletown shopping centre close to the airport fast food outlets buffet breakfast superior room pleasant stay family room business trip celsius sizzler tropical pillows conference surrounds
    Reviewed 27 March 2015

    The hotel is a short drive from the town, and it is great! We were very warmly greeted by the very friendly and helpful staff. Our room was fantastic and the pool is beautiful. The only downside is the lack of free wifi in your...More

    Helpful?
    Response from MercureTownsville, Manager at Mercure Townsville

    Dear Julie S, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

    Reviewed 22 March 2015

    I've stayed here previously, about a year ago, and had a better stay but not this time. There was no acknowledgement about being an Accor/Le Club member, no offer of any of the usual things Accor offer both on check in and on checking out....More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Response from MercureTownsville, Manager at Mercure Townsville

    Dear Britaussietraveller Thank you very much for taking the time to review your stay at the Mercure Townsville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our loyalty members are exceptionally important to us,...More

    Reviewed 22 March 2015 via mobile

    We have previously stayed here on a couple of occasions and enjoyed it each time. This time we booked in advance only to discover upon arrival that the rooms were being refurbished and place was a construction site yet normal prices were being charged. Staff...More

    Helpful?
    Response from MercureTownsville, Manager at Mercure Townsville

    Dear Antigoon86 Thank you very much for your review. We apologise greatly for the inconvenience caused during our renovation phase. We have since completed our gardens and our new range of Superior rooms are in the last phases of completion for release in early May....More

    Reviewed 21 March 2015

    We stayed for just a night and were pleasantly surprised. The hotel is closer to the airport than the sea front, which is what we wanted just for the night. Check in was efficient and pleasant. There was no porter service but even so, when...More

    Helpful?
    Response from MercureTownsville, Manager at Mercure Townsville

    Dear Mandgt We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

    Reviewed 12 March 2015

    Mecure is always a great stay - with exceptional service and family focused staff. Currently undergoing some renovationsto make it even better but does not impact your stay. Even with a full house last weekend including 3 different sporting teams, there is nothing that si...More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Response from MercureTownsville, Manager at Mercure Townsville

    Dear Karie H, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive such positive feedback from our valued regular guests. I will share your comments with our team. I am sure that this feedback...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    Photos
    Traveller (125)
    Room & Suite (38)
    Pool & Beach (15)
    Dining (12)
    Nearby
    Nearby Restaurants
    Celsius Restaurant and Bar
    60 reviews
    .01 km away
    Chinese Tea House
    26 reviews
    .23 km away
    West End Tea House and Gallery
    12 reviews
    1.29 km away
    Tuk Tuk
    13 reviews
    .75 km away
    Nearby Attractions
    Castle Hill
    1,188 reviews
    2.44 km away
    Queens Gardens Townsville
    98 reviews
    3.17 km away
    Botanic Gardens
    49 reviews
    3.16 km away
    Royal Australian Air Force Townsville Museum
    35 reviews
    2.70 km away
    Questions & AnswersAsk a question
    Mandy P
    I need to swim. Is the pool warm or cold in August? Salt or chlorine? Any beach nearby to swim in? I will have no car.
    21 July 2016|
    Answer Show all 4 answers
    Response from Chris G | Reviewed this property |
    Hi. Pool is not heated & as I am a local I would say too cold to swim in August but many many people from down south find it lovely & do swim at this time so I have prob just acclimatise too well to the north. Haha The... More
    0
    Votes
    Mandi H
    Is there a pool bar?
    27 December 2015|
    Answer
    Response from Mark N | Reviewed this property |
    no
    0
    Votes
    Yvonne C
    Is there smoking areas
    6 December 2015|
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    Room Tips
    "ask for a renovated room"
    KennethBrisbane, 11 days agoRead review
    "enquire about the rooms with lakeview"
    J0anned568, 13 days agoRead review
    "Get one without bugs"
    Rory P, 24 days agoRead review
    "Do not use disabled rooms alone."
    Jo F, 1 month agoRead review
    "Away from pool and smokers. Make sure it mells OK and the AC doesn't make noise."
    MDBrooks92660, 2 months agoRead review
    "For a really quiet room, as for one away from Woolcock street and facing the lake at the back of the property."
    MushnKit, 4 months agoRead review
    "We had a view over the little lake. Very nice."
    Mark_Brenda_TX, 4 months agoRead review
    "From experience all rooms are of comparable standard"
    Paul B, 5 months agoRead review
    "get the second floor room facing to the lake"
    Agus S, 6 months agoRead review
    "Avoid rooms in the block 160 to 166."
    themets2016, 6 months agoRead review
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