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Rydges Southbank Townsville

525 reviews
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Traveller (76)
Room & Suite (33)
Dining (9)
Overview
  • Excellent13%
  • Very good35%
  • Average28%
  • Poor14%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (525)Write a Review
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72
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145
73
54
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177
145
73
54
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All reviewspalmer streethotel is in a great locationrestaurant stripbuffet breakfastbed was very comfortablegood sizeundercover parkingcheckinmarina
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1 - 5 of 521 reviews
Reviewed 5 days ago via mobile

Lovely room with a nice view over Townsville. The most comfortable big king bed. Bathroom with big tub to relax in. Lounge area with TV. The Rise breakfast had a great selection of foods to choose from.

Thank czjake
Reviewed 5 weeks ago

We stayed here on New Year's Eve as friends were also staying at the same hotel. On entering the hotel the small reception areas become crowded with three couples waiting to check in. The pros - The bed was very comfortable and the room was...More

1  Thank SaviKat
Response from Rydges T, Front Office Manager at Rydges Southbank TownsvilleResponded 2 weeks ago

Good Day, Thanks for taking the time to provide us with details about your recent visit to our property. We are very sorry to hear that our establishment was not to your liking. We will work heard to address the issues you have presented in...More

Reviewed 12 January 2018

It was our first time in Townsville, we traveled from Melbourne.i would not recommend this hotel , we stayed for 7 nights there. When we went down for breakfast for the past 3 they don't have any eggs, sausage , bacon , the staffs don't...More

2  Thank VARSHA D
Response from Rydges T, Front Office Manager at Rydges Southbank TownsvilleResponded 2 weeks ago

Good Day, We're sorry to hear our property did not meet your expectations, we'll work hard to address these issues you've mentioned in your review. We appreciate you taking the time to provide us with some insight. Kind Regards,

Reviewed 8 January 2018

My partner and I opted to stay at Rydges, Townsville over the New Year's Eve weekend. On the booking website it was only a few dollars less than the nearby Oaks and we chose it due to a better internet deal. We love to watch...More

1  Thank k1m1j
Response from Rydges T, Front Office Manager at Rydges Southbank TownsvilleResponded 2 weeks ago

Good Day, Thank you for providing us with information pertaining to your recent visit to Townsville. We are saddened to hear our property was not to your expectations. We assure you your insight is used to assist in improving our product and services. Thanks again...More

Reviewed 6 January 2018 via mobile

Thank goodness we are only passing through and staying one night. Carpets are filthy throughout the room and all hallways, shower is cracked, drawer will nuts etc in had dead cockroaches in it and stank. I've only been in the room for an hour and...More

3  Thank sharnster73
Response from Rydges T, Front Office Manager at Rydges Southbank TownsvilleResponded 2 weeks ago

Good Day, Thank you so much for taking the time to provide us with insight regarding your recent stay. We are so sorry to hear our property did not meet your expectations and assure you we have diligently addressed the issues you mentioned. Once again,...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$77 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$77 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (76)
Room & Suite (33)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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Amy T
12 November 2016|
Answer
Response from rjbAustralia | Reviewed this property |
no they don't ,would recommend the grand chancellor it is also very nice but ask for high room with verandah. cheers
0
Votes
Room Tips
"Go for a higher floor"
Read review
"Overlooking the pool area or Palmer St are good - if you overlook the pub next door it's pretty grim!"
Read review
"Inform staff when checking in that you will not accept substandard bathroom."
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"In another hotel"
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