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BEST WESTERN Islington Apartments

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57 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Islington Apartments
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Showing 56: English reviews
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 April 2016 via mobile

Stayed overnight in a spacious 2 bedroom unit. We usually stay at apartments just up the road near Hogs Breath Cafe (and we'll being going back to them), but thought we'd try BW. Check In - via intercom, impersonal and not really welcoming. Room - spacious, semi clean. For a relatively newish unit, very knocked around, loose light fittings, dirty... More 

Helpful?
5 Thank Leo J
Mackay, Australia
Level Contributor
114 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 29 March 2016

We thoroughly enjoyed our time staying here. Although reception is closed on weekends and public holidays and we were there over Easter, so never saw reception open, our keys were left for us appropriately with full instructions about how everything should work and it did work like clockwork. Apartment was clean and comfortable (beds were very firm though, so for... More 

Helpful?
3 Thank DebbieB2010
Greater Melbourne, Australia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 March 2016

Check in was simple and quick. The location was central enough. The pool was a little disappointing but overall a nice stay.Allocated car parks but ours had been parked in and as the hotel reception isn't manned over the weekend it took some sorting out by us as there was no one at the premises to help.

Helpful?
1 Thank Sue M
Mackay Region, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 February 2016

I found the staff to be extremely helpful and friendly, nothing was a problem. Our apartment was very clean and the pool, gym and sauna were just great, definitely will be back and recommend to my friends and family, p.s, having a secure parking spot and secure complex was a great bonus, thank you

Helpful?
2 Thank Leeanne J
Birmingham, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 January 2016

We booked here as we were looking for, modern, homely feel where we could cook in the room rather thamn eating out often. The receptionist we were greeted by was very friendly and covered everything. When we got to the room it was very modern, very clean and exactly what we wanted. Tv and dvd player, working wifi with the... More 

Helpful?
2 Thank charlotte t
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 January 2016

We arrived at 2pm on a Sunday afternoon and were met by instructions on the reception window on how to check in after hours. Aparantly reception is only open during office hours Mon-Fri 9-5 (weird for a hotel?). The phone number provided was constantly engaged and the intercom was broken. We tried calling out - no response. I then rang... More 

Helpful?
3 Thank Rebecca K

Travellers are raving about these Townsville hotels

Brisbane, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 January 2016 via mobile

Not very good accommodation had to sleep on the floor in lounge room as the blinds in bed room was broken and there was a light straight out side my room and light the room up like day light. Would not recommend to stay here. Also air conditioner did not work very well at all.

Helpful?
Thank Damien B
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 January 2016 via mobile

During the duration of the stay the manager threatened multiple times to evict us on no grounds,Then decided to give us a $500 cleaning bill after we cleaned the Rooms ourselves! On arrival the place was not clean and damaged. Never again...

Helpful?
2 Thank Hannah-Jade G
Melbourne, Australia
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 December 2015

Recently went to Townsville to visit family. Four night stay at Islington Apartments. The location is great, and they have a secure garage for parking. My only comment is that the apartments are apparently privately owned, and furnished individually by the owners. Our apartment, although suitable for 6 people (if you used the sofa/couch bed in lounge) was really only... More 

Helpful?
Thank amg181
Cairns, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 August 2015 via mobile

Ok our family stayed here for three days and I must admit though we were in level 8 the room was good and the view was amazing. I did notice there was a scratch on the bathroom door like someone got a knife and intentionally carved a line into it. Everything was clean though I was expecting everything to be... More 

Helpful?
3 Thank Anthony S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
For guests looking to stay in the center of Townsville, the BEST WESTERN Islington Apartments is a boutique apartment hotel offering an excellent mix of stylishly appointed one, two and three bedroom apartments. Welcoming short and long term stays and only a 15 minute drive from Townsville Airport; our beautiful, self-contained apartments are the perfect base from which to explore all the attractions and activities of the area, including Magnetic Island. Situated a short five minute stroll to the city center and a leisurely walk from Townsville’s popular waterfront area known as the Strand, guests will find a variety of cafes, restaurants, bars, and shopping, public transport nearby and will close to major CBD offices. Guests are encouraged to access and enjoy the fantastic onsite facilities including an outdoor 25 meter swimming pool, gymnasium, spa, sauna, and BBQ area. Complimentary car parking is available for the guest convenience. All apartments are fully self-contained with fully equipped kitchen, dining and living area, separate bedrooms, air conditioning and balconies. ... more   less 

Additional Information about BEST WESTERN Islington Apartments

Address: 4 Aplin St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: RM353 - RM492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Islington Apartments 4*
Number of rooms: 25
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Questions & Answers

Questions? Get answers from BEST WESTERN Islington Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views”
 of 5 bubbles sc0tt1010, 19 May 2016 | Read review
“Ask for Floor 5 or above if possible.”
  • view from back walkway
 of 5 bubbles DebbieB2010, 28 Mar 2016 | Read review
“Don't dive into the pool it's too shallow.”
 of 5 bubbles T8824AYsuem, 14 Mar 2016 | Read review
“Rooms with river views are nicer”
 of 5 bubbles 494leeannej, 1 Feb 2016 | Read review
“Room 69 great pool view”
 of 5 bubbles 65quentinb, 1 Aug 2015 | Read review
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