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One&Only Hayman Island

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One&Only Hayman Island
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856 Reviews from our TripAdvisor Community

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Showing 777: English reviews
Brisbane, Australia
Reviewed 2 days ago NEWvia mobile

Our travel to the island was seamless with wonderful staff at Hamilton Island Airport and on the boat. The cruise to the island is luxurious with sparkling rose and pleasant staff. Check in is also completed on the boat. Staff on arrival and throughout our stay were great (except one general who 'demanded rules be followed' every time we came...

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1Thank Atnicko
NSW
Reviewed 4 days ago NEW

We loved our stay at Hayman Island Resort. The staff, food and comfort of the resort is everything we expected and more. We did book this trip through Luxury Escapes but at not time were we treated any differently to any other guests. It is expensive but you get what you pay for and we felt this was worth the...

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Thank LovingallofOz
Reviewed 4 days ago NEWvia mobile

stayed in the villas, one of the best places I've ever stayed, everything was perfect, staff are so helpful. So many activities on the island and great food and drinks on offer. Defiantly would return again

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Thank Lauren H
Sydney, Australia
Reviewed 5 days ago NEW

I visited this hotel once before around 7 years ago. I was worried when I arrived that I wouldn't enjoy it as much the second time around but boy was I wrong. I have had the most perfect 5 night stay. Everything about this resort is managed so well. Being in hospitality myself, I can be a little fussy and...

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Thank Sharon B
Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

While this is at the 'higher end' of the market and all prices reflect that, this is a wonderful place to visit and worth the money. The staff are superb. Nothing is too much trouble and they are truly delightful. They remember your name, preferences food and drink wise, activities you have mentioned...in short some of the best staff I...

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Thank JPDancer
New City, New York
Reviewed 6 days ago NEW

Tired architecture and extremely poor (hopeless) service comes with a hefty price tag. The staff are all students or newbies with little or no experienced, without any supervision. The food and drink is ordinary at best. My recommendation is to sail straight past One and Only @ Hayman.

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5Thank amnesia1232017
Perth, Australia
Reviewed 6 days ago NEW

Again, although we had an amazing trip we are very disappointed over the way our loss of luggage has been handled. Despite who's fault it was, helireef is a company you hired and the fact that there has been this much of a hassle for us to retrieve our bags is not acceptable.

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Thank weightmonica94 W
Melbourne, Australia
Reviewed 1 week ago

If you want to chill out, relax and enjoy good food and wine - One & Only Hayman is the place to go. Food was good quality and fresh. Book a Pool Suite room which was spacious with wonderful views over the pool and ocean. Could not fault this place.

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Thank reneer642
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Renee, Thank you for your kind words, your feedback is sincerely appreciated. I am pleased to hear you took the opportunity to relax and unwind during you stay at One&Only Hayman Island and enjoyed sampling some delicious and innovative cuisine created by our culinary team, they will be delighted to hear your kind words. Looking forward to welcoming you...

Sydney, Australia
Reviewed 1 week ago

The rooms where dirty. The sheets where stained. The bathroom wasnt clean (hairs from the previous guest). When you go to the restaurants, they take half an hour to get to your table. Im never going to this place again. Ps. in the night there is a horrible sound of the vents that makes sleep pretty difficult.

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1Thank amalagarriga
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Thank you for your review, you feedback is appreciated. I am disappointed to hear that your recent stay did not meet your expectations. I greatly appreciate your feedback and I have also personally noted your concerns regarding service inconsistency, which I will certainly share with the team. I would appreciate the opportunity to discuss further your concerns directly, if you...

Alexandra Headland
Reviewed 1 week ago

Very poor value for money for both accommodation costs, food, drinks and certainly the boat service from Hamilton Island ($840 return for two of us, boat only). This place certainly does no longer warrant a five star rating. There was lots of junk lying around everywhere you walked, ponds were green and slimey with algae or similar in some areas....

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3Thank Warwick H
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Thank you for your feedback. I am saddened to hear that your stay was less than satisfactory and that you encountered multiple service and housekeeping inconsistencies during your stay at the resort, please accept my personal apologies for these shortfalls. I would appreciate the opportunity to discuss your concerns directly, if you would kindly email me at scott.williams@oneandonlyhaymanisland.com. Hope to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
One&Only Hayman Island, in the heart of the Great Barrier Reef presents astonishing natural beauty, restorative peace, indulgence and adventure. Australia's iconic private island resort is located off the coast of Queensland, nestled at the northernmost point of the Whitsunday archipelago, beyond verdant cliffs reaching into endless sky. Within this private island resort, stylish elegance reflects the harmony of nature with beautifully appointed accommodation set against the backdrop of the Coral Sea. Discover endless opportunities to delight the senses in a place where the beauty of nature inspires each day. ... more   less 

Additional Information about One&Only Hayman Island

Address: | Hayman Island Great Barrier Reef, 4801, Australia (Formerly Hayman Great Barrier Reef)
Region: Australia > Queensland > Whitsunday Islands > Hayman Island
Price Range: RM2,321 - RM5,604 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Hayman Island 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hayman Great Barrier Reef Hotel Hayman Island
Hayman Island Hotel
One&Only Hayman Island Great Barrier Reef
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Hayman Island staff and other travellers.
42 questions
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Questions? Get answers from One&Only Hayman Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool access rooms are more expensive, but i prefer the infinity pool on the other side which is nicer and has much nicer views of the bay.”
 of 5 bubbles sharonbP2784TI, 14 Feb 2017 | Read review
“ocean View 3 rd fllor”
 of 5 bubbles warrenw741, 4 Feb 2017 | Read review
“Pool access suites - they are the best!”
 of 5 bubbles DS-World-Wide, 23 Jan 2017 | Read review
“Don't waste your money.”
 of 5 bubbles mrrichardm, 22 Jan 2017 | Read review
“Aim for a sea view”
  • Our room - very comfortable with a large balcony
 of 5 bubbles Robyn381, 19 Jan 2017 | Read review
5 of 5