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One&Only Hayman Island

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One&Only Hayman Island
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921 Reviews from our TripAdvisor Community

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Showing 835: English reviews
Sandyford
Reviewed 21 March 2017

We had an unbelievable few nights for our honeymoon at the One and Only Hayman Island. It was the ultimate in luxury - from the most attentive and friendly staff to the opulent surroundings. It was the trip of a lifetime, made all the more special by them helping us celebrate our honeymoon in style. Could not recommend this place...

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1Thank Aisling W
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Aisling W, Thank you for sharing your lovely review. We are honoured to have hosted you for your recent honeymoon and are thrilled you enjoyed a romantic, memorable visit. I greatly appreciate your recommendation and wish you a lifetime of happiness together. I look forward to welcoming you back to One&Only Hayman Island in the near future. Warm Regards,...

Melbourne, Australia
Reviewed 21 March 2017

We travelled to Hayman at the beginning of March to celebrate our 35th Wedding anniversary. We got a deal through Qantas which cost $4000 for 5 days for 2 people in a Lagoon room. This included a $500 food and beverage voucher, $100 towards a spa treatment and a Island Escape tour for 2(valued$140) Transfers cost $420pp return on their...

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1Thank KesFrequentTraveller
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear KesFrequentTraveller, It brings me great joy to hear you experienced a memorable 35th anniversary celebration, it was an honor to welcome you to One&Only Hayman Island for this special occasion. I am thrilled you had the chance to experience so many of our unique offerings, from meals in Bamboo and Amici to snorkelling excursions at Blue Pearl Bay. Our...

Sydney, Australia
Reviewed 21 March 2017

Amazing experience at Hayman. From when the plane lands at Hamilton Island, you dont need to think about anything except relaxing. The staff are exceptional and no request is too much trouble. Great variety of activities are available and the tours of the Great Barrier Reef are beyond belief. We cant wait to return to the One & Only Hayman.

Review collected in partnership with this hotel
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Thank A4068JFdavidw
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Thank you for your complimentary review. I am pleased to hear that you had a relaxing stay and enjoyed the stunning natural beauty and location of the island, facilities and variety of activities available. I do look forward to welcoming you back to One&Only Hayman Island again soon. Warm regards, Scott Williams

London
Reviewed 20 March 2017

The premises seem a little tired, but room was decorated well. The staff are friendly, but few managers were there to be seen at peak season. It's basic things they need to do better - buffet breakfast was cold two days in a row, with rather poor amateur excuses offered. Availability on tours was limited, minimal shampoo or shower gels...

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4Thank Moumin
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Thank you for taking some time to review your recent stay at One& Only Hayman Island. It is great to hear you found the resort’s location to be spectacular, however I am saddened to hear you experienced various service and attention to detail shortfalls throughout your stay. I would appreciate the opportunity to discuss further this with you personally. If...

Melbourne, Australia
Reviewed 20 March 2017

Without a doubt this would be one of my favorite hotels that I have ever stayed at. Upon arrival we were welcomed by the staff, who were extremely friendly. The resort is absolutly spectacular, our room was modern and luxurious. The water activities are definitely a must. I look forward to returning to Hayman island again for this amazing experience!!

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Thank Nick G
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Nick, Thank you for selecting One&Only Hayman Island for your recent stay. I am thrilled to hear that you enjoyed every aspect of your stay and found all our many colleagues at the resort to be friendly and professional from the moment you arrived to the resort. Looking forward to welcoming you back to One&Only Hayman Island in the...

Kuwait
Reviewed 20 March 2017 via mobile

Hayman Island is a beautiful island. The views are spectacular. Truly picture perfect. Transfers from the airport and back were swift, efficient, and very comfortable. My compliments to the Food and Beverage team as they were extremely friendly and helpful. A few issues arouse that the Guest Service team took note off and tried to make it up. They have...

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Helpful?
Thank Alfa_f86
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Thank you for your feedback and for taking some time to review your recent stay with us. I am saddened to hear that your most recent stay did not live up to your expectations. I would appreciate the opportunity to discuss these shortfalls with you personally. If you would kindly email me at scott.williams@oneandonlyhaymanisland.com. Hope to speak with you soon....

Brisbane, Australia
Reviewed 19 March 2017

Our stay at Hayman Island could not have been better. We stayed in a modern and luxurious room. The island is perfectly located and the experience we had was truely memorable. The activities and resort facilities lived up to the very high standard you would expect with an island resort. Would recommend for everyone to have this one in a...

Review collected in partnership with this hotel
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Thank Jared W
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Jared, Thank you for taking some time to review your recent stay at One&Only Hayman Island. I am pleased to hear that you had a wonderful stay and enjoyed the stunning beauty of the island as well as resort facilities and services. We couldn’t agree more, One&Only Hayman Island certainly offers a once in a lifetime experience. I do...

Sydney, Australia
Reviewed 17 March 2017

Simply disappointing, staff were enthusiastic but poorly trained. Food was overall poor and boring. The resort is spectacular but as a five star offering it lacked polish. At this level of hotel people expect more.

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5Thank ddturner2017
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Thank you for your feedback. It is great to hear you found the resort’s location to be spectacular, however I am saddened to hear you experienced various service shortfalls throughout your stay. I would appreciate the opportunity to discuss further this with you personally. If you would kindly email me at scott.williams@oneandonlyhaymanisland.com. Hope to speak with you soon. Warm regards,...

Melbourne, Australia
Reviewed 17 March 2017

From the moment we stepped off the plane it was absolute luxury. The boat trip from the airport to the island was spectacular and the arrival at the island was seamless. We wanted a luxurious and relaxing holiday and that is what we got. We will definitely go back again.

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1Thank Maya_R75
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Maya, Thank you for reviewing your recent stay at One& Only Hayman Island. I am delighted to hear you had a unique and unforgettable experience from the moment you arrived at the airport and that you enjoyed the luxurious yacht transfers through the Whitsundays. I do look forward to welcoming you back to make your next stay even more...

San Francisco
Reviewed 16 March 2017

My husband and I enjoyed a memorable 5 day relaxation and reconnecting holiday. Nothing to worry about and exceptional service where everything is available. Staff are always friendly and helpful. The food was delicious at each of the four restaurants and breakfast had such a huge variety that each day was a different experience.

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Thank Daniela D
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Thank you for reviewing your recent stay at One&Only Hayman Island. I am pleased to hear that you had time to relax and unwind as well as to indulge with some delicious and innovative cuisine. Thank you also for your kind words towards all our many colleagues who assist you and made your stay a memorable one. Looking forward to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
One&Only Hayman Island, in the heart of the Great Barrier Reef presents astonishing natural beauty, restorative peace, indulgence and adventure. Australia's iconic private island resort is located off the coast of Queensland, nestled at the northernmost point of the Whitsunday archipelago, beyond verdant cliffs reaching into endless sky. Within this private island resort, stylish elegance reflects the harmony of nature with beautifully appointed accommodation set against the backdrop of the Coral Sea. Discover endless opportunities to delight the senses in a place where the beauty of nature inspires each day. ... more   less 

Additional Information about One&Only Hayman Island

Address: | Hayman Island Great Barrier Reef, 4801, Australia (Formerly Hayman Great Barrier Reef)
Region: Australia > Queensland > Whitsunday Islands > Hayman Island
Price Range: RM2,522 - RM7,653 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Hayman Island 5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your One&Only Hayman Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hayman Great Barrier Reef Hotel Hayman Island
Hayman Island Hotel
One&Only Hayman Island Great Barrier Reef
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Hayman Island staff and other travellers.
45 questions
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Questions? Get answers from One&Only Hayman Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large suite, close to the lagoon.”
CTreviewers, 19 Apr 2017 | Read review
“The Poolside suites are great. Ask for the rooms at the end of the building. You won't hear anything except the wind and the birds.”
JDBSYD, 10 Apr 2017 | Read review
“Higher floors have sea views”
Sandy56Melbourne, 10 Apr 2017 | Read review
“All rooms as far as i could tell face the ocean.”
SamT2121, 6 Apr 2017 | Read review
“Sadly I am not sure if you can stay anymore”
TraceyLea2013, 29 Mar 2017 | Read review
5 of 5