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Crowne Plaza Adelaide

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Crowne Plaza Adelaide
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1,539 Reviews from our TripAdvisor Community

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Showing 1,486: English reviews
Sydney, Canada
Reviewed 11 September 2015

Well positioned hotel with elegance. The King Bed superior rooms are well appointed, but lack any outlook, other than the car park, so if you want a view a balcony room would be the go. Fine dining and a breakfast deal was available to us. If your using valet parking, best to ask them to put your car away quickly...

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Helpful?
Thank Trevor F
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Trevor F, Thank you for sharing your feedback with us and it is very nice to know you enjoyed so many aspects of your stay. I appreciate your comments regarding the valet parking, I am not aware of any incidents with the trolleys but you make a good point and I will speak to the team to ensure they...

Sydney, Australia
Reviewed 11 September 2015

This hotel was part of the conference package so I had no involvement in its choosing - but having said that I can say that I was very impressed with both its location and the quality of the rooms and common areas. From here we walked to both the SA Museum and State Art Gallery for evening functions and we...

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Helpful?
Thank Chris S
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Chrs S, I am thrilled you were impressed with both our location and the quality of the rooms and common areas and it is great you were able to see both the SA Museum and State Art Gallery for your evening functions. There is so much to do in Adelaide and after spending the day in conference (albeit with...

Trelleborg
Reviewed 10 September 2015

We had a lovely stay here. The room had exact what you need and was very well cleaned. Comfortable beds and pillows. Breakfast buffe was excellent. Nothing missing. Very nice and helpful staff. Appreciated also the laundry machines. We stayed there for a week and got a lot of good advices from the staff.

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Helpful?
Thank NilssonsTrelleborg
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear NilssonsTrelleborg, I am so pleased to know you had a lovely stay here and we were able to provide all that you needed for a week long visit. The staff love assisting our guests when they can and can offer some great advice on things to do and places to see while in Adelaide. Thank you so much for...

Mildura, Australia
Reviewed 10 September 2015

Have stayed at the Crown a number of times, the latest in August 2015. Staff very helpful, rooms clean, functional and comfortable. At the top end of Rundle Mall, off Pulteney Street, you can access the shops and a few restaurants further up Rundle Street. Close to Hungry jacks for a quick meal, target is nearby and walking distance to...

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Helpful?
Thank Donpet1
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Donpet1, Thank you so much for taking the time to share your feedback and I am so pleased that you continue to choose to stay with us when you are in Adelaide. We are very lucky to be located in such a central spot with so much at our doorstep (as you well know!). I hope you are having...

Furstenfeldbruck, Germany
Reviewed 6 September 2015 via mobile

We stayed at the Crowne Plaza at the end of our holiday in Australia and it was a perfect conclusion. The hotel is located very central so you can walk everywhere. There are also lots of lovely breakfast locations right around the corner of the hotel. We found that the staff was always very helpful if we needed advice. Even...

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Helpful?
Thank PufferfishMunich
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear PufferfishMunich, It is so nice to hear that you enjoyed your stay with us and we were a perfect conclusion to your trip (I am sure our beautiful city made it all the better). We are very fortunate to be located so centrally and it does make getting around Adelaide on foot so easy. I really appreciate your lovely...

Adelaide, Australia
Reviewed 6 September 2015 via mobile

This hotel is one of adelaide's best hotels. It's position within the city and all the attractions is really good. Just a 5-10 minute to Rundle Mall, train station, casino and museum. The hotel itself is very modern and professional. Looks more like a hotel for short business trips or couples rather than families however that's just my opinion. Staff...

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Helpful?
Thank Jaymie B
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Jaymie B, Thank you for your feedback and I do want you to know we find it extremely valuable. We are addressing the issue with the wine, it does appear just recently we have a procedure that needs to be reviewed with minibar/housekeeping and double checking that before the rooms are ready for check in the minibar has been...

Portland, Australia
Reviewed 5 September 2015

Our experience at Crowne Plaza Adelaide was lovely. They allowed my friend, who arrived earlier than normal check-in, to check in early and rest before I arrived from Victoria. Excellent room (level 3), two DBs. Well-presented, clean, tidy. Although a bite had been taken from a chocolate bar in the fridge! (advised Reception and they noted it for our check...

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Helpful?
Thank superj1978
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear superj1978, I am so glad you enjoyed your stay with us and we were able to assist with an early check in (we will always try to provide this when possible as we know sometimes it just makes things a bit easier). Please accept my sincere apologies regarding the chocolate bar - the downside of an early check in...

Adelaide, Australia
Reviewed 4 September 2015 via mobile

Hubby and I decided to spend a night in the city just as a quick break. After recently joining the IHG Rewards Club, I was greeted like royalty! Our car was valet parked promptly, the staff at the desk were very welcoming and the atmosphere was inviting. Our room was beautiful with lovely views of the square. We had a...

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Helpful?
Thank Adelaide T
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Adelaide T, It is so lovely to receive such lovely feedback and I am thrilled you enjoyed your stay with us. We are very fortunate to have such genuine and caring colleagues and when they can perform small gestures of goodwill it really does make them feel good. We would love to welcome you back again, and the kids...

Brisbane, Australia
Reviewed 3 September 2015

On the upside, this is a well-located hotel with quiet rooms and friendly, professional staff. On the downside, the rooms themselves have so many small irritations it's hard to give a higher rating than 3/5. The air-conditioning seems strangely inconsistent, even though it's thermostat-controlled, and I'd be alternately boiling and freezing (just in my room though and not in the...

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Helpful?
Thank Sonia H
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Sonia H, Thank you for taking the time to share your feedback and I really appreciate your addressing the areas that need improving. I have spoken to our maintenance team and we will prioritise checking the items raised. Please always feel free to let us know whilst you are staying so we can either rectify these or move you...

Melbourne, Australia
Reviewed 3 September 2015

Great stay. Comfy bed and terrific service from check-in to checkout. Will be happy to return. Knowledgeable staff and thoroughly enjoyed the location. I was here for business and will recommend we use this as a base. Well done Crowne Plaza.

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Thank AntoinetteS1104
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear AntoinetteS1104, Thank you so much and I am so pleased to know you enjoyed your stay with us and our location made for a great base. I will let the team know you thought the service they provided was terrific. Hope you are having a great week and we look forward to welcoming you back when you are next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax in the refreshingly modern surrounds of Crowne Plaza Adelaide, a hub for the savvy traveller. Here in the heart of the city, you are only a short walk from many attractions, including Rundle Street's fashion boutiques and lively café culture, Adelaide Oval, National Wine Centre and a pleasant 20 minute journey takes you to the Adelaide Hills Wine region. At the hotel, our welcome is warm and genuine. Whether you are visiting for business or pleasure our friendly team will help you connect with whatever you need. Comfortable guestrooms, some with furnished balconies, offer fast wifi and plenty of space for relaxing or working. You can unwind in the lap pool, enjoy a work-out in our well-equipped fitness centre, and dine indoors or alfresco at Redsalt Restaurant and Bar. Designed to please in so many ways, the multi award-winning IHG Rewards Club delivers ongoing value and real benefits including free Internet, and extended checkout times. From the moment you arrive, everything we offer and everything we do is designed to support your comfort and pleasure. Crowne Plaza Adelaide. Where contemporary style meets urban convenience. ... more   less 

Additional Information about Crowne Plaza Adelaide

Address: 16 Hindmarsh Sq, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: RM434 - RM1,027 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Adelaide 4.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Crowne Plaza Adelaide Hotel Adelaide
Hotel Style:
#1 Green Hotel in Adelaide
#1 Spa Hotel in Adelaide
#4 Family Hotel in Adelaide
#4 Romantic Hotel in Adelaide
#4 Business Hotel in Adelaide
#7 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Adelaide staff and other travellers.
18 questions
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2 months ago
Croydon, Australia
2 months ago
Whyalla, Australia
3 months ago
Sydney

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Questions? Get answers from Crowne Plaza Adelaide staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Level 5 and above for the views”
  • Level 5 front entry view
 of 5 bubbles SBPerth, 22 Mar 2017 | Read review
“Some of the rooms, particularly on lower flaws back onto a car park and have horrible views.”
 of 5 bubbles stanr600, 22 Mar 2017 | Read review
“Request for room with views of Hindmarsh Square if window views are important to you.”
  • Bathroom (Superior Room)
  • Superior Room facing Hindmarsh Square
 of 5 bubbles RealTimeTraveller, 14 Mar 2017 | Read review
“Suites are good for extended stays”
 of 5 bubbles 319fluffyfluffy, 13 Mar 2017 | Read review
“Great views over the Adelaide Hills or Hindmarsh Square, so when booking ask what they have available.”
 of 5 bubbles DarrellS812, 9 Mar 2017 | Read review
5 of 5