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Crown Metropol Melbourne

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#23 of 156 Hotels in Melbourne
Certificate of Excellence
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Crown Metropol Melbourne
Crown Metropol Melbourne
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3,565 Reviews from our TripAdvisor Community

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Showing 3,493: English reviews
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Reviewed 2 days ago NEWvia mobile

The hotels great but during this visit id like to mention the boys out the front. Handling my luggage, arranging Taxis and opening doors plus extremely polite. Very professional and they even put my phone on charge whilst I was waiting. It's the little things over and above a comfortable stay that make the difference. Well done Metropol , no...

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Helpful?
Thank Dean S
Sydney, Australia
Reviewed 2 days ago NEW

Last minute Friday night stay (our 4th at the Metropol - we're local to Melbourne and it's our favourite hotel) - booked at 6pm and checked in at 8pm to find we were upgraded to the Loft. The room was amazing - we were in awe when we walked in, and changed our plans and ordered room service as we...

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Thank madsin
Glenmore Park, Australia
Reviewed 2 days ago NEWvia mobile

Stayed here for 2 nights. I don't want to leave. The room was amazing, the service even better. Comfort and classy. I honestly can't fault it t in anyway. The staff that run the valet/taxi area... Best! Knew every answer to every question from where to get trams and shopping to sneaky amazing cafes! I'm hoping to return very soon!...

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Thank Nicole D
Bendigo, Australia
Reviewed 4 days ago NEWvia mobile

Thank you for an amazing night yet again at your beautiful hotel. If I could I would stay here every time I was in Melbourne. Everything feels and looks so luxurious and the celebratory bottle of sparkling awaiting me because it was my birthday was a beautiful touch. Thank you thank you thank you!!

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Thank bellbri
California
Reviewed 6 days ago NEW

While this hotel is part of the larger Crown complex, it is lovely, quiet. The rooms are exceptional and we had a very nice view of the city. One can walk to shops, restaurants in the complex as well as along the river and to the CBD. Staff were exceptional. Rooftop infinity pool was spectacular as was the gym. Only...

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Thank globetrotter6
Melbourne, Australia
Reviewed 1 week ago

From service to cleanliness to value to location to courtesy and friendliness, this hotel was simply the best - and I'm not saying this lightly as I've stayed in several hotels over the years. I celebrated my 60th birthday here a few weeks ago and they gave us a room with such a fabulous view that I felt like I...

Review collected in partnership with this hotel
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Helpful?
Thank Rosalind157
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear Rosalind157, Thank you so much for the glowing review. I am thrilled that you chose us to celebrate such an important milestone with us! To consider us "the best" is truly a testament to my hard working team and I will ensure your lovely comments are sh​ared with all of my colleagues. We are looking forward to welcoming you...

Beijing
Reviewed 1 week ago

Stayed in The Apartment on 14th Feb, with incredible decoration and impressive services we experienced a wonderful night. The hotel offered us free champagne and chocolate. Crown is famous for its service, but this time I believe my receptionist was not that professional in the first place. One more thing is that I forget to take some of my staff.T...

Review collected in partnership with this hotel
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Helpful?
Thank zhangzihao79
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear zhangzihao79, Thank you for sharing your review on Tripadvisor. A stay in The Apartment is certainly an indulgent way to spend the night, and I was glad to hear that you enjoyed the decor as well as the Champagne and chocolates. Your comments regarding our receptionist concerned me, and I would like to follow this up in more detail....

Jan Juc
Reviewed 1 week ago via mobile

Night two of our two days away for our anniversary. Great favourite place to stay. Love the. Bathrooms, decor in the rooms. Always clean and welcoming. Well presented. Checked the pool out this visit, infinity pool which looked very inviting.

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Thank Anne V
Fremantle, Western Australia, Australia
Reviewed 1 week ago

we had a wonderful time at the crown metropol room was lovely beds are amazing so much room to move we had a carpark view but was still nicei would stay there again thank you staff where so helpful with all questions on hotel or outside info

Review collected in partnership with this hotel
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Thank Shazza434
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for the great review, Shazza434. Our passion is providing our guests with an unrivalled level of personalised service, and we are thrilled to learn that we have succeeded during your recent stay. I will make sure that your kind comments are shared with the team. We hope to see you again soon. Sincerely, Shaun D’Cruz Executive General Manager...

Reviewed 1 week ago via mobile

After staying in crown towers and @ crown promenade. i wasn't too sure if the metropole would be any good. But i was extremely surprised. The corner loft suite we had was stunning with extremely large living room. The bedroom was also extremely spacious and also had bifold doors leading into the ensuite with twin sinks, a massive bathtub (easily...

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Helpful?
Thank Adam D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: RM831 - RM2,332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline and Travelocity so you can book your Crown Metropol Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Metropol Hotel Melbourne
Hotel Style:
#8 Spa Hotel in Melbourne
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#22 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Melbourne staff and other travellers.
27 questions
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Manchester, United Kingdom
over a year ago

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Questions? Get answers from Crown Metropol Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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