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Crown Metropol Melbourne

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8 Whiteman St, Melbourne, Victoria 3006 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Metropol Calling
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1501)
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Panoramas (7)
Videos (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crown Metropol Melbourne
Updated 20/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#95 of 170 hotels in Melbourne
Location
Cleanliness
Service
Value
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Airport transportation
Paid private parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Infinity pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Rooftop bar
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand films
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English
Hotel links
Special Offer:Metropol Calling
4886Reviews53Q+A100Room tips
Traveller rating
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Popular mentions
Dave F wrote a review 15 Jan
Melbourne, Australia5 contributions
When forwarded on to a manager I was told the revenue manager has made The decision you have to stay a minimum two nights. Don’t waste your time staying at this hotel. due to staffing numbers your room will not be cleaned if you stay two nights or more due to “Covid”
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Date of stay: January 2022Trip type: Travelled solo
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Response from Mark Geerlings, General Manager at Crown Metropol Melbourne
Responded 4 days ago
Dear Dave F, Thank you for sharing your review on TripAdvisor. Our hotel offers a range of options that include overnight stays through to multiple night stays and on occasion, due to peak periods, a two night minimum may apply. Once again, thank you for your review. Sincerely, Mark Geerlings General Manager Crown Metropol Melbourne
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Nicole P wrote a review Nov 2021
Melbourne, Australia15 contributions3 helpful votes
Hotel's Favourite
Excellent from start to finish. From the second we arrived to the second we left every department was on point. Couldn't fault any part of our stay. The price was so reasonable and the service was first class. We have high standards when it comes to hotels and this sure didn't disappoint. We will definately be back.
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Review collected in partnership with Crown Resorts and Medallia
Date of stay: November 2021
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Miamum18 wrote a review 12 Jan
Melbourne, Australia5 contributions2 helpful votes
We had a lovely family stay at Metropol! It was wonderful. Very clean and comfortable rooms, the pool was amazing and the spa section was even better! Fantastic hotel for a family getaway with teens! Close to everything and fantastic service!
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Date of stay: November 2021Trip type: Travelled with family
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Clarebelinda wrote a review Dec 2021
1 contribution2 helpful votes
We spent two nights for Christmas and not very impress with it. First of all, no free parking for hotel guest which is very odd, hence we need to park at the Multi story car park and pay $21 each night. Next, we found a KFC burger underneath our bed, an empty milk carton jug in the minibar and lots of dust on the table compartment. Moreover, we ordered a mushroom soup from in-room dining, however what came was a tomato soup. We asked back and advised that the menu on the tablet was not updated yet. Overall we are very disappointed in the hotel quality as we expect the best from a 5 star hotel.
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Review collected in partnership with Crown Resorts and Medallia
Date of stay: December 2021
2 Helpful votes
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Response from Mark Geerlings , General Manager at Crown Metropol Melbourne
Responded 1 week ago
Dear Clarebelinda, Thank you for taking the time to share your feedback. I was naturally disappointed to learn your recent stay did not meet your expectations. I have shared your concerns regarding your guest room with my Executive Housekeeper to investigate further. We do offer both valet parking or complex parking for a fee, unless otherwise included as part of your hotel package. Once again, thank you for your review and I do hope to have the opportunity to welcome you back again for a more positive stay in the near future. Sincerely, Mark Geerlings General Manager Crown Metropol Melbourne
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andrewmack2021 wrote a review Dec 2021
Canberra, Australia1 contribution
Have been a regular hotel guest of the Metropol since 2012. The services are no where near as good as what it used to be in 2021. Very disappointing, especially with the unhelpfulness and poor attitude of the heck-in staff on this particular occasion.
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Review collected in partnership with Crown Resorts and Medallia
Date of stay: December 2021
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Response from Mark Geerlings , General Manager at Crown Metropol Melbourne
Responded 1 week ago
Dear andrewmack2021, Thank you for taking the time to share your feedback following your recent stay. I was naturally disappointed to learn your recent stay did not meet your expectations and I would like to offer my sincere apologies for what was obviously a disappointing experience. I would appreciate the opportunity to discuss your stay in further detail. If you have the time, please contact our Hotel Duty Manager on +61 3 9292 8328. Sincerely, Mark Geerlings General Manager Crown Metropol Melbourne
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PRICE RANGE
US$172 - US$433 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown metropol hotel melbourne
LOCATION
AustraliaVictoriaMelbourneSouthbank
NUMBER OF ROOMS
658
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Frequently Asked Questions about Crown Metropol Melbourne
Which popular attractions are close to Crown Metropol Melbourne?
Nearby attractions include Crown Casino (0.04 km), Polly Woodside - Melbourne's Tall Ship Story (0.4 km), and Red Herring Escape Rooms (0.07 km).
What are some of the property amenities at Crown Metropol Melbourne?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Crown Metropol Melbourne?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Metropol Melbourne?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crown Metropol Melbourne?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Crown Metropol Melbourne?
Conveniently located restaurants include Conservatory, Spice Temple, and Nobu Melbourne Crown Casino.
Are there opportunities to exercise at Crown Metropol Melbourne?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Crown Metropol Melbourne have airport transportation?
Yes, Crown Metropol Melbourne offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crown Metropol Melbourne located near the city centre?
Yes, it is 0.7 km away from the centre of Melbourne.
Are any cleaning services offered at Crown Metropol Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Does Crown Metropol Melbourne offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.