We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Citadines on Bourke Melbourne

Orbitz.comUS$122*
View Deal
#32 of 158 Hotels in Melbourne
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$170*
US$122*
US$123*
US$170*
US$122*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Citadines on Bourke Melbourne
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,004 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Citadines on Bourke Melbourne
See the most recent reviews
Showing 1,921: English reviews
Sydney, Australia
Reviewed 2 weeks ago

I have stayed here in the past for business and the stay that I have had again was good. Nothing to complain about, close of CBD and walking distance to good eateries. Would highly recommend for anyone travelling to Melbourne.

Review collected in partnership with this hotel
 Report
Helpful?
Thank K5283YWmichellet
Shannon R, Management Associate at Citadines on Bourke Melbourne, responded to this review

Dear K5283YWmichellet, Thank you for choosing to stay with us again at Citadines on Bourke Melbourne. We are so pleased that you continue to love your stay and enjoy our location as much as we do. We certainly are spoilt for choice, Melbourne has such a wide selection of unique dining experiences to choose from. K5283YWmichellet, thank you for recommending...

Perth, Australia
Reviewed 2 weeks ago

Friendly and efficient staff with a central location ideal for shopping and dining in Melbourne. Room had everything required and was spotless. Free wifi and laundry was an added bonus from previous visits.

Review collected in partnership with this hotel
 Report
Helpful?
Thank revhead2015
Shannon R, Management Associate at Citadines on Bourke Melbourne, responded to this review

Dear Revhead2015, Thank you for this amazing review of Citadines on Bourke. We are grateful to be positioned in the heart of Melbourne which affords us access to all the food and retail therapy one would want. Our proficient Housekeeping staff will be so delighted that they received such kind words about their work, as they do not often get...

A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 2 weeks ago via mobile

Excellent service, reasonably priced for melbourne CBD. Easy access to trams- right outside the door in the free tram zone. Catch a tram or walk 5mins to Bourke street mall. Rooms are clean, smell lovely, and are secure. Make sure you get a room with a view of Bourke street- we got a bad view of the building next door....

 Report
Helpful?
Thank A TripAdvisor Member
Shannon R, Management Associate at Citadines on Bourke Melbourne, responded to this review

Dear Anonymous, Thank you for taking the time to review Citadines on Bourke Melbourne. Our convenient location makes it easy to explore Melbourne and we are so glad you agree, however, am disappointed to read that due to our location your view was obscured. When you stay with us again you may like to book an executive apartment through our...

San Diego, California
Reviewed 3 weeks ago

By and large really good. Very comfortable bed. Apartment very clean. Internet very good and included in the price, unlike some Melbourne apartment chains. Pool is very good - you can actually swim in it! And a great location. Staff are very helpful - a problem with the room was sorted out very efficiently. On the slight downside - provision...

 Report
Helpful?
Thank AndrewP11111111
Shannon R, Management Associate at Citadines on Bourke Melbourne, responded to this review

Dear AndrewP11111111, Thank you for taking the time to write such a lovely review for our TripAdvisor community, we are so pleased you enjoyed your stay with us at Citadines on Bourke Melbourne. It is such a pleasure to read that the staff were able to assist you swiftly, as we pride ourselves on our excellent customer service at Citadines....

Hobart, Australia
Reviewed 3 weeks ago

Great location Beautifully clean Helpful and welcoming staff. Super comfortable beds and fantastic view of the Melbourne skyline from our executive apartment on 21st floor... well worth the slight difference in price!

Review collected in partnership with this hotel
 Report
Helpful?
Thank Scottwhanau
Shannon R, Management Associate at Citadines on Bourke Melbourne, responded to this review

Dear Scottwhanau, Thank you for taking the time to share your lovely review of Citadines on Bourke Melbourne. We are so glad you enjoyed your stay with us on the 21st floor, it most certainly does have a gorgeous view of Melbourne’s skyline and highlights our magnificent location. We would like to invite you to join our Ascott Online Advantage...

Melbourne
Reviewed 3 weeks ago

I have stayed here 4 times in the past 5 months (3days each time) This time I have felt the need to share my review as I was extremely disappointed with several things 1. I have emailed asking to be helped with a corporate rate as I have conferences here every month and travelling with a newborn baby it's convenient...

Review collected in partnership with this hotel
 Report
Helpful?
Thank sallymY1604AG
Shannon R, Manager at Citadines on Bourke Melbourne, responded to this review

Dear sallymY1604AG, I do apologise most sincerely that your experience at Citadines on Bourke Melbourne has not been reflective of the high standards that we do usually provide to our guests. The issues that you describe are not at all what we would consider to be an acceptable standard of service or communication, and I can understand your frustration. Clearly...

London, United Kingdom
Reviewed 3 weeks ago

Apartments were less pricy than hotels, very well situated, clean and convnient. It is a very convnient option for business travelers on a relatively low budget but also in order to be more relaxed than the sterilised hotel environemnt.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Maria M
Shannon R, Marketing Officer at Citadines on Bourke Melbourne, responded to this review

Dear Maria M, Thank you for your taking the time to share your review with our TripAdvisor community. I was thrilled to read that you thoroughly enjoyed your recent stay. To enjoy exclusive offers all year round and be one of the first to know about our upcoming special offers we would like to invite you to become an Ascott...

Melbourne, Australia
Reviewed 3 weeks ago via mobile

Hotel very easy to get to tram stop outside door Block from the Bourke Street Mall. Room was very comfortable with a separate area with a couch, room was clean Staff all friendly gave me a call when room was ready

 Report
Helpful?
Thank OzzieJ255100
Shannon R, Marketing Officer at Citadines on Bourke Melbourne, responded to this review

Dear OzzieJ255100, We’re so pleased that you enjoyed your recent stay and that you found Citadines to be most convenient for your Melbourne visit. I trust that you had a wonderful time exploring our vibrant city and that you will be enticed to be back again soon. Should you visit us again, we would love to invite you to become...

San Diego, California
Reviewed 3 weeks ago via mobile

Rooms are spacious, clean. Personally I could do without the kitchenette as I don't use it, and find it gross to walk out of the hallway smelling someone else's breakfast. But that's just me, I wouldn't hold it against the hotel. Everything was super easy.

 Report
Helpful?
Thank Tricia9898
Darwin, Northern Territory, Australia
Reviewed 3 weeks ago

I have travelled to all capital cities in Australia and stayed at some great hotels. Citadines is one of the best for a number of reasons. Firstly, the hotel listens to your room requests - I asked for a quiet room, away from the lifts and laundry and with a stand alone shower. Citadines granted all of these requests with...

 Report
Helpful?
Thank Graham L
Shannon R, Management Associate at Citadines on Bourke Melbourne, responded to this review

Dear Graham L, Thank you for your glowing review of your time spent with us at Citadines. We feel privileged to hear that along your many travels Citadines is one of your favourite places to stay. Our Team strive to provide excellence in customer service, so to receive feedback such as yours will delight our Guest Service Team. We are...

1,033 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (623)
Viewed
Bathroom (63)
Viewed
Room/Suite (206)
Viewed
View from Room (65)
Viewed
Hotel & Grounds (43)
Viewed
Dining (22)
Viewed
Pool/Beach Area (10)
Viewed
Family/Play Areas (3)
Viewed
Other (211)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (359)
Viewed
Amenities (25)
Viewed
Deluxe Studio (28)
Viewed
Executive Studio (32)
Viewed
One Bedroom Deluxe Apartment (34)
Viewed
One Bedroom Executive Apartment (33)
Viewed
Pool (33)
Viewed
The Hotel (53)
Viewed
Two Bedroom Deluxe Apartment (54)
Viewed
Two Bedroom Executive Apartment (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (5)
Viewed
Room/Suite (16)
Viewed
Pool/Beach Area (2)
Viewed
Dining (1)
Viewed
Other (19)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Central Business District
Pegasus Apart'Hotel
Pegasus Apart'Hotel
#34 of 158 in Melbourne
2,529 reviews
Central Business District
Oaks On William
Oaks On William
#43 of 158 in Melbourne
1,368 reviews
Central Business District
Alto Hotel on Bourke
Alto Hotel on Bourke
#10 of 158 in Melbourne
1,465 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Stamford Plaza Melbourne
Stamford Plaza Melbourne
#38 of 158 in Melbourne
4,177 reviews
Central Business District
Adina Apartment Hotel Melbourne
Central Business District
Somerset on Elizabeth, Melbourne
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more   less 

Additional Information about Citadines on Bourke Melbourne

Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: RM524 - RM924 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Hotwire, Agoda, Cheap Tickets, Travelocity, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Citadines on Bourke Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne
Hotel Style:
#24 Business Hotel in Melbourne
#30 Romantic Hotel in Melbourne
#31 Luxury Hotel in Melbourne
#33 Family Hotel in Melbourne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Citadines on Bourke Melbourne staff and other travellers.
43 questions
Ask a question

See all questions (43)

Questions? Get answers from Citadines on Bourke Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably only big enough for two people”
jaw66, 25 Apr 2017 | Read review
“Ensure all amenities are available. The shower cap box was empty.”
Kiang05, 25 Apr 2017 | Read review
“We were a couple with an elderly mother. Apartment 2506 was very comfortable for us with 2 bedrooms and 2 bathrooms with one of the bathrooms having a walk in shower.”
KenD492, 21 Apr 2017 | Read review
“Ask to street view ...”
faridab212, 14 Apr 2017 | Read review
“Higher floors and Exec rooms have the best views (check the hotel website to be sure)”
tridentalxP, 14 Apr 2017 | Read review
5 of 5
Orbitz.com
US$122* /night
View Deal
Booking.comUS$123
Hotels.comUS$122
TripAdvisorUS$123
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates