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Citadines on Bourke Melbourne

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#34 of 157 Hotels in Melbourne
Certificate of Excellence
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Citadines on Bourke Melbourne
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1,869 Reviews from our TripAdvisor Community

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Showing 1,793: English reviews
Albury, Australia
Reviewed 18 October 2015

Absolutely loved everything about the accommodation. The staff were all very friendly and went out of their way to make our stay enjoyable. The rooms were beautiful and spotlessly clean. Had an amazing view of the city on the 21st floor. Car parking was ample and easy to locate. Will definitely be staying here again.

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Helpful?
Thank jamcill2015
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear jamcill2015, Thank you for taking the time to share your positive experience with our Trip Advisor community. We are most happy to read that you thoroughly enjoyed both the accommodation and service your received with us at Citadines, and would not hesitate to stay with us again. We look forward to welcoming you back when you are next in...

Semarang, Indonesia
Reviewed 18 October 2015 via mobile

Very straightforward city centre apartment hotel. Comfortable and clean. Couple of niggles - extra charge for paying with a credit card, and the early check out time (though that is usual in many places in Australia). Having the kitchenette and close by many great cafes means there is no need to buy the expensive breakfast.

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Helpful?
Thank tawonmadu
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear tawonmadu, Thank you for sharing feedback on your recent stay at Citadines on Bourke Melbourne; we are very happy to learn you found our apartments to be well located, clean and comfortable. We thank you for your feedback regarding the credit card surcharges; whilst we regrettably need to pass on the cost of bank-administered charges in the form of...

Reviewed 18 October 2015

Having mentioned my partner and I were celebrating both our birthdays on our stay, we were expecting a nice stay. When asked whether we would like a low or a high story room, we selected high - in hope of a nice view or a special, romantic stay. As we walked into our room (only on the 9th floor) we...

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Helpful?
1Thank Ali S
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear Ali S, Thank you very much for providing your feedback on your recent stay at Citadines. I am sorry to read that you did not enjoy your birthday celebration stay and that your room requests were unable to be met. As you are aware we do have construction taking place next door we certainly try and advise our guests...

Reviewed 16 October 2015 via mobile

Have stayed in many hotels in Melbourne and was pleasantly surprised with Citadines. Great location with trams at their doorstep. Big rooms and nice and quiet. We did stay on 22nd floor. Will definately stay here again.

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Helpful?
Thank Sue S
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Sue S, We are very happy to hear that your stay with us at Citadines on Bourke, not only met your expectations but exceeded them as you loved our central location, spacious apartment design and city views. We agree the view from the 22nd floor is a sight to see and spring in Melbourne is especially lovely! Thank you...

London, United Kingdom
Reviewed 15 October 2015

Clean modern self contained studio type apartment next to a construction site so no rest after 6am beds are comfortable carpet was strained and to stay in the room we had to close the blackout curtains as the other apartments looked into our room. The place was booked up so no chance to Chang room the pool & sauna were...

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Thank TimeTraveler1st
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear TimeTraveler1st, We appreciate you taking the time to review Citadines on Bourke Melbourne on TripAdvisor. I am glad to read you enjoyed our central Melbourne location and that you had the opportunity to use our pool and sauna during your stay. Apologies that you were woken early by the nearby construction. We do try and make every effort during...

San Francisco, California
Reviewed 14 October 2015 via mobile

This is not a luxury hotel. Wanted to put that out there immediately. It's a decent one with basic amenities of an apartment so you will get a sitting area and a kitchen along with a room or rooms. Good for families with children. The location and service were also pretty good...right in the middle of the CBD...walking distance to...

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Helpful?
Thank snowglobish
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear snowglobish, We thank you for taking the time to share feedback on your recent stay at Citadines on Bourke Melbourne. Although it is pleasing you enjoyed our central location, we share your disappointment there were areas of your stay that did not meet your expectations. We sincerely apologise that you felt our apartments were not up to standard in...

Brisbane, Australia
Reviewed 11 October 2015

I had some initial concerns when, having requested a quiet room on a high floor, away from elevators, I was given a room on the 8th floor almost opposite the elevators! I know that requests can't be guaranteed, but I was asked when making the booking, and in an email received directly from the hotel a few days before travel....

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1Thank Dorset Guy
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Dorset Guy, Thank for taking the time to share feedback on your recent stay at Citadines on Bourke Melbourne. We are sorry to read you were disappointed we were not able to accommodate your earlier request to be located on a higher floor, we do try our very best to meet our guests requirements when we can, unfortunately when...

Fremantle
Reviewed 10 October 2015

We have stayed here many times and it is our first choice when we visit Melbourne. The rooms are fantastic, so much room and amenities, clean and well kept. The location is perfect for transport and restaurants. A short stroll to the Bourke St Mall, plus all the shops and attractions of Melbourne, the tram stops right at the door....

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2Thank Judsterm
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Judsterm, Welcome back! We are honoured to learn our Apart'hotel is your first choice for accommodation when you travel to Melbourne as you continentally enjoy your stay in our serviced apartments. We look forward to welcoming you back again soon! Warm regards, Shannon R Marketing Executive Citadines on Bourke Melbourne

Perth, Australia
Reviewed 9 October 2015

Great location, lovely clean, good size modern hotel/apartment, easy walking or tram access to all Melbourne. Great restaurants close by and very helpful staff. Simple tram ride from southern cross station.

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1Thank julie6025
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear julie6025, We appreciate you taking the time to let us know about your recent positive experience at Citadines. It is lovely to read that you enjoyed staying in our centrally located serviced apartments and you felt you had everything you needed for a comfortable stay in Melbourne. From all the Team at Citadines, we hope to welcome you back...

Sydney, Australia
Reviewed 9 October 2015

Citadines on Bourke is an excellent choice on any visit to Melbourne. The rooms are pleasant, well decorated and comfortable. They are already excellent value before you take into account that they are, in fact, mini-apartments with a well appointed kitchen, should you wish to prepare anything yourself. That is a hard decision to take because of the excellent restaurant...

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1Thank Peter K
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Peter K, Thank you for taking the time to share your Citadines experience with our Trip Advisor community. It is a privilege to read that our Apar'hotel is your preferred choice for accommodation when you travel to Melbourne, and you enjoy staying in our modern, clean and fully-serviced apartments. We agree, although it is lovely to have the option...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more   less 

Additional Information about Citadines on Bourke Melbourne

Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: RM531 - RM1,093 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne
Hotel Style:
#24 Business Hotel in Melbourne
#30 Romantic Hotel in Melbourne
#33 Family Hotel in Melbourne
#33 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Citadines on Bourke Melbourne staff and other travellers.
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Questions? Get answers from Citadines on Bourke Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors if wanting a view.”
 of 5 bubbles Sunbud_11, 18 Jan 2017 | Read review
“pay the extra for the bigger rooms on the higher levels - you won't regret it”
 of 5 bubbles , 16 Jan 2017 | Read review
“Higher floor rooms (20+) have stunning city views”
 of 5 bubbles JohnH240357, 14 Jan 2017 | Read review
“Ask for a room on high floor and room with a view.”
 of 5 bubbles Lavendydream, 12 Jan 2017 | Read review
“Need more hooks in the bathroom area . Night light at the bathroom area ”
 of 5 bubbles Reg0901, 8 Jan 2017 | Read review
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