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04/03/2018 05/03/2018
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    Melbourne Short Stay Apartments at SouthbankOne

    180 City Rd | Southbank, Melbourne, Victoria 3006, Australia
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    04/03/2018 05/03/2018
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    Traveller (83)
    Room & Suite (221)
    Dining (8)
    • Excellent44%
    • Very good39%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Internet
    Air Conditioning
    Non-Smoking Rooms
    Fitness centre
    Wheelchair Access
    Self-Serve Laundry
    4.5 Star Hotel
    All hotel details
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    4 Mar5 Mar
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (248)
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    1 - 5 of 239 reviews

    Reviewed 1 week ago

    The 2 bedroom-apartment was reasonable but small. However, a dressing gown was left on the main bed on the day of cleaning and was taken. The office said they would check and get back to us but never did. Also had a really annoying and...More

    Thank chrisdaltonibiza
    Response from Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOneResponded yesterday

    Dear chrisdaltonibiza, Thanks for taking the time to provide your feedback following your recent stay with us at Southbank One. We truly value the feedback as it helps us make improvements to your guest experience. I am disappointed to read that the service provided by...More

    Reviewed 1 week ago via mobile

    Soutgbank One is a ten minute walk from the river which borders the central part of the city which makes it an ideal location for exploring the city. The apartment is well fitted out and a good place to chill when your feet have cried...More

    Thank Steve L
    Response from Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOneResponded yesterday

    Dear Steve L, Wow! Thank you for providing a glowing five star review of your recent stay with us, it was our absolute pleasure to welcome you to Southbank One. We truly appreciate you taking the time to leave your feedback, it helps us continue...More

    A TripAdvisor Member
    Reviewed 2 weeks ago via mobile

    My girlfriend and I booked into the Southbank one on Thursday the 1st I had driven down from Wangaratta to meet with her to attend a friends birthday on the Friday night and to also celebrate my birthday. I had my car and needed to...More

    Thank A TripAdvisor Member
    Response from Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOneResponded 1 week ago

    Dear A TripAdvsor Member, Thank-you for your feedback during your recent stay at our Southbank One property and we would like to sincerely apologise that your stay did not meet your expectations or the high standard we pride ourselves on. I would just like to...More

    Reviewed 4 weeks ago via mobile

    We stayed recently January 3rd to 10th 2018 Two adults and our daughter, we arrived at 7.30pm, no one was there, although on phone call previously it was stated that there was someone there to 9pm. The main door opens to a phone with which...More

    Thank Greg K
    Response from Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOneResponded 3 weeks ago

    Dear Greg K, Thank you for providing your very detailed feedback following your stay with us at Southbank One. We really value any feedback we receive as it allows us to create and implement strategies and procedures to ensure you have an outstanding experience with...More

    Reviewed 8 January 2018

    Our travel agent booked us at a 2 bedroom apartment on Lonsdale and when we arrived, Short Stay told us to go to 187 City to check in to the 180 City Rd apartments. The apartment was okay but the location was not we booked....More

    Thank Catherine T
    Response from Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOneResponded 15 January 2018

    Dear Catherine T, Thanks for sharing your experience following your recent stay with us at Southbank One. We honestly value the feedback as it helps us make improvements to our customer service policies and procedures to ensure your experience with us is the best it...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Price range
    • US$106 - US$332 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 10
    • Reservation Options
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    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Southbank
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    Traveller (83)
    Room & Suite (221)
    Dining (8)
    Pool & Beach (8)
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    Ask a question
    Questions & Answers
    13 October 2015|
    Response from Jim88up | Reviewed this property |
    Hi I was a sole traveller so I stayed in a one bedroom apartment with a double bed. If there are tennis courts I wasn't aware of them.
    Room Tips
    "bring your own hair dryer. Mid range price only because we had to pay a little extra for parking"
    Read review
    "from the 20th floor on"
    Read review
    "High floor would give great views."
    Read review
    "Not recommended due to terrible customer service"
    Read review
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