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Crowne Plaza Melbourne

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Traveller (555)
Room & Suite (279)
Dining (19)
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Overview
  • Excellent28%
  • Very good47%
  • Average19%
  • Poor4%
  • Terrible2%
Travellers talk about
“yarra river”(181 reviews)
“great location”(280 reviews)
“lobby bar”(35 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Crowne Plaza Melbourne
Special Offer: 20% off or more
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Special Offer: 20% off or more
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Reviews (1,620)
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1,547 results
Traveller rating
431
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77
47
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431
692
300
77
47
Show reviews that mention
All reviewsyarra rivergreat locationlobby bara river view roomacross the bridgeexhibition centretram stopsouth wharfbusiness hotelvalet parkingshort walkbusiness trippillow menuconcierge staffbit datedspencer streetfree tram
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1 - 5 of 1,547 reviews
Reviewed 4 days ago via mobile

We had a lovely stay, the room was lovely, comfy bed, pillows could have been better, as soon as you put your head on them they go flat and you wake with a stiff neck. The view from the room was lovely with the day...More

Thank gettinsavvy
Response from David M, General Manager at Crowne Plaza MelbourneResponded 3 days ago

Dear gettinsavvy, Thank you for your review. It's great to read you had a lovely stay and found our location convenient. We hope to welcome you back again soon. Kind regards David Mansfield General Manager

Hotel's Favourite
Reviewed 1 week ago

Stayed one night on a business trip. I found all the staff very friendly and helpful. I felt very welcome. The room had been recently renovated and was very comfortable. Probably one of the most comfortable beds I've slept in and the room was spacious...More

Thank RodS856
Response from David M, General Manager at Crowne Plaza MelbourneResponded 1 week ago

Dear RodS856, It is great to read such a wonderful review about our new rooms. I am delighted to read that you had a wonderful sleep on our very comfortable beds and you enjoyed both your room service dinner and also our buffet breakfast. Thank...More

Reviewed 5 days ago via mobile

Probably located in the best possible position in all of Melbourne. The hotel staff are really friendly and want to give a shout-out to Colin. High level of customer service and very friendly. The rooms are a little outdated but the facilities are well kept....More

Thank Ash_P_82
Response from David M, General Manager at Crowne Plaza MelbourneResponded 3 days ago

Dear Ash_P_82, Thank you for taking the time to share your review. It's wonderful to hear that you have had another great to with us. I will be sure to pass on your great comments to our leadership team. We look forward to welcoming you...More

Reviewed 6 days ago

Crown Plaza, newly refurbished, offers clean comfortable accommodation central to most Melbourne attractions. Staff were all very attentive and helpful. Rooms were of an excellent standard with a great outlook of the Yarra and its surroundings .

Thank Peter G
Response from David M, General Manager at Crowne Plaza MelbourneResponded 3 days ago

Dear pjgreenbank, Thank you for your review and wonderful comments regarding our newly refurbished rooms. It always pleasing to read such positive comments regarding our staff. We look forward to welcoming you back on your next visit. With kind regards, David Mansfield General Manager

Reviewed 1 week ago

This is a well located hotel close to the tram stop and just at the edge of the free tram area. The rooms are comfortable and well appointed, and the breakfast offers something for everyone with lox, eggs (pre scrambled and custom omelets), fresh fruit,...More

Thank Howard A
Response from David M, General Manager at Crowne Plaza MelbourneResponded 1 week ago

Dear HowardA, Thank you for your review! Great to read that you enjoyed your stay and found your breakfast satisfying! We look forward to welcoming you back on your next stay. Kind regards David Mansfield General Manager

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$116 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Romantic Hotel in Melbourne
#60 Business Hotel in Melbourne
#83 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Romantic Hotel in Melbourne
#60 Business Hotel in Melbourne
#83 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (555)
Room & Suite (279)
Dining (19)
Pool & Beach (16)
Family and Play Areas (1)
Questions & Answers
Ask a question
lovepooh
17 May 2018|
AnswerShow all 7 answers
Response from Rickie M | Reviewed this property |
5 min walk
0
Votes
antonialivestotravel
22 July 2017|
AnswerShow all 9 answers
Response from Lawrence B | Reviewed this property |
No the lifts aren't. And early check in can be arranged I believe
1
Vote
Daisy A
26 January 2017|
AnswerShow all 10 answers
Response from Emjopage | Reviewed this property |
I'm sorry but only just went to see messages There was a shuttle service. Think it cost about $18 return from the Irport
0
Votes
Room Tips
"River view rooms are best"
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"Avoid at all costs"
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"Ask for a room with a Yarra River view."
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"Ask for high floor away from the road side of the building."
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