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The Crossley Hotel

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#38 of 160 Hotels in Melbourne
Certificate of Excellence
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1 room 2 adults 0 children
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The Crossley Hotel
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1,496 Reviews from our TripAdvisor Community

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Showing 1,461: English reviews
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Hobart, Australia
Reviewed yesterday NEW

Booked through booking.com, got a great price, no cancellation policy, fine. Used an active credit card with hardly any funds to book & confirm, saying I would pay cash on check in (also in my settings). Kept getting notifications that the card was declined, well of course it was, I use it for that reason. The booking confirmation also said...

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Helpful?
Thank nemohobart
Dublin
Reviewed yesterday NEW

Nice clean friendly hotel. Staff very knowledgeable and helpfull. Hotel located very centrally and near tram line. Room good size and comfortable. Very quite and nice comfy bed. Great shower. Stayed 4 days and ideal location near to Chinatown and central shopping areas.

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Thank Maura M
Sydney, Australia
Reviewed 3 days ago NEW

Very clean, good location, quit rooms, close to everything! A big Thank You to KERO, receptionist, for her excellent service, help and for her kindness! Thank you all for the comfortable stay at your hotel! We will definitely come back!

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Thank twins1990
Southern River
Reviewed 5 days ago NEW

Received a free upgrade to executive room at check in as the reception staff member felt sorry that we had flown over night from Perth , checked in at 1030 am as well which I was not expecting to be able to do . Lovely room and spotless ! The most comfortable bed I've slept in . Can't fault our...

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Thank 468deborah
Yaldhurst
Reviewed 5 days ago NEW

A very central location with easy access walking and free trams.The rooms very comfortable ,quiet and with an extremely comfortable bed was a lovely retreat after checking out Melbourne's great shops. We thoroughly enjoyed our stay and could highly recommend The Crossley.

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Thank beverleyannc2017
Ipswich, Australia
Reviewed 6 days ago NEW

Located near parliament house and station...high end of China town. My room was quite spacious with good free wi-fi in room. Clean bathroom with bath (shower over bath) good hot water supply. Television has 4 free movie channels. Easy walk to trams, station, inner CBD and in the heart of china town. Not noisy and bed comfortable. Very good affordable...

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Thank Sharen T
Reviewed 1 week ago NEW

I loved the whole experience of this CBD hotel until several week's later I received a parking fine plus late costs several weeks later. I phoned and spoke to the receptionist who did not want to know. My car was booked into valet parking at The Crossley at the time. I will never stay there again and neither will my...

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Thank Tarra N
Reviewed 1 week ago via mobile

We stopped in Melbourne to visit family and had a good nights sleep. Bed was comfortable and the room was clean and a nice size. Easy check in and check out. The Mexican restaurant below the hotel was swamped but we had a decent margarita there. Would stay again.

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Thank Jaime W
Wantirna, Australia
Reviewed 1 week ago

Great location in theater district with excellent helpful staff. Price was very competitive and affordable given the very good standard of the rooms. Valet vehicle parking service worked well, with surprise room upgrade at check in. Complimentary wine and chocolates to help celebrate our anniversary was a nice touch. Will definitely be back again.

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Thank Stephen D
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear Stephen D, Thank you for sharing your 5/5 star review with our TripAdvisor community. We are so pleased that you enjoyed the convenience of our city central location, close to the theatre district and trust that you had a comfortable stay. It is great to know our staff were aware of your special occasion and treated you and your...

Taby, Sweden
Reviewed 1 week ago

OK hotel in an area close to restaurants and "Chinatown". Easy communication within city center - walking distance. Staff helpful in solving travel issues and recommendations for restaurants and sightseeing.

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Thank bkvernmark
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear bkvernmark, Thank you for choosing to stay at the Crossley hotel whilst you are in Melbourne. We are so happy to learn you thoroughly enjoyed your experience with us and found our hotel to be central and close to many restaurants and of course Chinatown. We hope you enjoyed the rest of your time in Melbourne and we hope...

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Staying in Chinatown

Neighbourhood Profile
Chinatown
Locals know that Chinatown is the tried and true place to eat before hitting the nightclub scene. The place simply buzzes, and the well-preserved buildings exude a sense of Imperial China stemming from immigration over a century ago. In restaurant after restaurant on Little Bourke Street, you'll find delicious dishes such as sizzling honeyed prawns, and value for your money. Stately matrons oversee family kitchens serving up age-old recipes. The lighting may be unromantic, the patrons loud, and the service no-nonsense, but the food is sensational.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Contemporary, boutique style accommodation ranging from Standard rooms to Executive Suites with kitchenette and microwave. Located in the heart of the entertainment precinct of Melbourne, the hotel is synonymous with comfort and convenience whether for business or pleasure. ... more   less 

Additional Information about The Crossley Hotel

Address: 51 Little Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Chinatown
Price Range: RM402 - RM1,175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crossley Hotel 4*
Number of rooms: 88
Reservation Options:
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Hotel Style:
#37 Luxury Hotel in Melbourne
#41 Romantic Hotel in Melbourne
#42 Family Hotel in Melbourne
#56 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from The Crossley Hotel staff and other travellers.
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Jerusalem, Israel

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Questions? Get answers from The Crossley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a light sleeper request rooms above the 1st floor due to noise from the ground floor lifts.”
 of 5 bubbles 949kimg, 11 Mar 2017 | Read review
“Room higher up at the back of the hotel”
  • Fabulous room
  • Fabulous room
  • Modern bathroom
  • Modern bathroom
  • Fabulous room
  • Modern bathroom
  • Fabulous room
  • Fabulous room
 of 5 bubbles BendigoVic, 9 Mar 2017 | Read review
“Ask for a room on the top floor, less noise from garbage collectors early in the morning.”
 of 5 bubbles AlexK315, 15 Feb 2017 | Read review
“Located CBD, Quiet Rooms and close to all facilities”
 of 5 bubbles p0stie45, 14 Feb 2017 | Read review
“We chose to have a room on the 6th floor and so upgraded for $25 a night extra for the corporate room. Worth being higher up.”
 of 5 bubbles casnkennyLondon, 4 Feb 2017 | Read review
5 of 5