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The Swanston Hotel, Grand Mercure

2,629 reviews
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Traveller (303)
Room & Suite (159)
Dining (16)
Overview
  • Excellent26%
  • Very good48%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
“the cocoon”(46 reviews)
“great location”(375 reviews)
“soul cafe”(25 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,629)Write a Review
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Traveller rating
685
1,179
507
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68
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LanguageEnglish
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685
1,179
507
115
68
Show reviews that mention
All reviewsthe cocoongreat locationsoul cafetwo double bedsdavid jonescentral locationbourke st mallthe heart of the citya bit tiredvalet parkingbuffet breakfastyour doorsteproom was spaciousstreet noisetram stopan upgradepublic transport
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1,061 - 1,065 of 2,554 reviews
Reviewed 27 April 2014

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Review collected in partnership with Accorhotels.com
Thank HasanSyed2014
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 April 2014

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Reviewed 27 April 2014

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Review collected in partnership with Accorhotels.com
1  Thank Atmel
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 April 2014

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Reviewed 25 April 2014

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Review collected in partnership with Accorhotels.com
Thank LeeL96
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 April 2014

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Reviewed 23 April 2014

They say 4.5 Star. That maybe a stretch, but it is roomy and very nice as a room. However, the windows need to be double glazed to be called a 4.5 Star Hotel. It is incredibly noisy even on the 10th floor. Bring your ear...More

Thank Raynboz
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 30 April 2014

Dear Raynboz, Thank you again for taking the time to provide the reviews for both Mercure Welcome Melbourne & The Swanston Hotel, Grand Mercure. As mentioned on my initial response, please feel free to contact myself on H3028-gm02@accor.com if I can be of any further...More

Reviewed 22 April 2014

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Review collected in partnership with Accorhotels.com
Thank Sarma
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 24 April 2014

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Details
Price range
US$122 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#78 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$122 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#78 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (303)
Room & Suite (159)
Dining (16)
Pool & Beach (4)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
LEISHRS
22 November 2017|
AnswerShow all 4 answers
Response from Cruiserchick2248 | Reviewed this property |
We didn’t have a car so can’t help you. However it did seem to be in an area of narrow one way streets. Perhaps you could phone the hotel directly for more advice.
0
Votes
LEISHRS
22 November 2017|
AnswerShow all 2 answers
Response from Mel_kuan | Reviewed this property |
The self-parking is about 5-10min walk away and it’s 15aud a day / entry. Meaning you either leave your car at the car park for 24 hours or pay every time you want to drive out the car. If you park with the hotel’s valet... More
0
Votes
Rahul12112
30 September 2017|
AnswerShow all 3 answers
Response from Retired2xs | Reviewed this property |
They have a variety of fruits, and other choices for breakfast and other meals.
0
Votes
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Room Tips
"The Welcome is less expensive than the Swanston and just as good but all rooms quiet"
Read review
"if you are a family you will be placed on a lower floor if travelling as a couple or single better chances of..."
Read review
"Higher is better"
Read review
"Choose an alternative hotel."
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