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26/11/2017 27/11/2017
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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    26/11/2017 27/11/2017
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    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$130/night.

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    US$130
    US$112
    SAVE US$18
    US$117
    US$117
    Traveller (295)
    Room & Suite (117)
    Dining (16)
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    Overview
    • Excellent26%
    • Very good49%
    • Average19%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (45 reviews)
    “great location” (367 reviews)
    “soul cafe” (24 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,571)
    There are newer reviews for The Swanston Hotel, Grand Mercure
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    1,071 - 1,075 of 2,498 reviews

    Reviewed 12 February 2014

    A good location close to China Town and the mall, tram stops very close by, walking distance to Fed Square, Flinders St Station. Staff friendly and helpful. In room internet expensive. Casual internet in business centre reasonably priced $2 for 20minutes. Room on 10th floor....More

    Thank 2shea
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 13 February 2014

    Dear 2shea, WE love getting feedbacks from Top Contributors such as yourself, so thank you. Our location is fantastic and ideal for locals, interstate & overseasguests wanting to see a lot in a limited amount of time. I have passed on your feedbacks to relevant...More

    Reviewed 10 February 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank Joshua N
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 13 February 2014

    More

    Reviewed 10 February 2014

    We booked this hotel 9 months before our intended travel, shortly after that time we cancelled the booking and thought that was it. However to my great surprise soon after the planned date of travel I had the first nights rate removed from my credit...More

    Thank Zinnyslot
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 13 February 2014

    Dear Zinnyslot, Thank you for your feedback & I am saddened to hear about your experience. It is a little hard for me to investigate this matter further without knowing the full details of the situation. If you wish for me to look into this...More

    Reviewed 8 February 2014

    The hotel is well located for a tourist to heart of Melbourne. The hotel is neat & clean. Very good staff & good food. Staff was helpful in giving travel information. Rooms have good facilities like a Microwave oven & RefrigeratorMore

    Thank vnsj
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 11 February 2014

    Dear vnsj, Thank you for your review. The hotel location is ideal for overseas and interstate visitors wanting to see a lot in a short amount of time. I am that our staff was able to assist you with travel information & you enjoyed the...More

    Reviewed 7 February 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank MrsAna09
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 11 February 2014

    More

    Melbourne Marriott Hotel
    1,599 reviews
    #11 of 161 hotels in Melbourne
    0.5 km
     
    Mercure Welcome Melbourne
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    Somerset on Elizabeth, Melbourne
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    #40 of 161 hotels in Melbourne
    0.2 km
     
    Citadines on Bourke Melbourne
    2,207 reviews
    #29 of 161 hotels in Melbourne
    0.4 km
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Indoor pool
    Details
    • Price range
    • US$115 - US$238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #80 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, ACCOR, Hotels.com, Ctrip TA, Booking.com, Agoda, TripOnline SA, Travelocity, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
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    Traveller (295)
    Room & Suite (117)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (197)
    Bathroom (35)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
    Melbourne Marriott Hotel
    1,599 reviews
    .50 km away
     
    Citadines on Bourke Melbourne
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    .36 km away
     
    Somerset on Elizabeth, Melbourne
    837 reviews
    .24 km away
     
    Mercure Welcome Melbourne
    4,288 reviews
    .04 km away
     
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    Ask a question
    Questions & Answers
    Rahul12112
    30 September 2017|
    AnswerShow all 3 answers
    Response from Retired2xs | Reviewed this property |
    They have a variety of fruits, and other choices for breakfast and other meals.
    0
    Votes
    bonnie1998
    18 August 2017|
    AnswerShow all 8 answers
    Response from Samuel D | Reviewed this property |
    I think it's better to use UBER than bus.
    1
    Vote
    Google Translation
    DesmondOngyh
    7 August 2017|
    AnswerShow all 5 answers
    Response from Kris K | Reviewed this property |
    Yes. But slow. If you are accor gold member, then you get to use complimentary premium speed.
    1
    Vote
    Room Tips
    "Don't go for just a standard room - rooms are not on the same level as other Mercure hotels"
    Read review
    "The hotel is above the city centre so the quieter rooms would be at the rear of the building and not..."
    Read review
    "Rooms away from Swanston St would be quieter."
    Read review
    "Speak to staff for advice on choice of room"
    Read review
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