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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$133
          US$133
          US$133
          Traveller (280)
          Room & Suite (117)
          Dining (16)
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          Overview
          • Excellent26%
          • Very good49%
          • Average19%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “the cocoon” (44 reviews)
          “great location” (351 reviews)
          “soul cafe” (21 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Mercure Welcome Melbourne
          4,172 reviews
          #105 of 159 hotels in Melbourne
           
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          4,388 reviews
          #60 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
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          Mantra City Central
          691 reviews
          #93 of 159 hotels in Melbourne
           
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          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,485)
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          There are newer reviews for The Swanston Hotel, Grand Mercure See the most recent reviews

          21 - 25 of 2,485 reviews

          Reviewed 4 weeks ago via mobile

          Yes this hotel is in a great location. Central to shopping dining and entertainment. And with the trams just at your front door access to Melbourne sights is so easy. Stay in a suite as they are cosy clean and a comfortable size. This was...More

          1  Thank Ivan V
          Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 4 weeks ago

          Dear Ivan V, Thank you very much for your review after your recent stay with us. Your feedback is extremely valuable to us and we truly appreciate your continuous patronage. It's really unfortunate that the previous guest was stuck outside and couldn't make it back...More

          Reviewed 19 May 2017

          I'm happy to give 5 stars as this hotel is excellent value and Greta The hotel is nothing fancy buts it's cheap, great location and the room was extremely roomy, quiet and comfortable You get what you pay for. If you want 5 star this...More

          Review collected in partnership with Accorhotels.com
          Thank janekE9570BV
          Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 4 weeks ago

          Dear janekE9570BV, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay because of its cleanliness, comfort and affordability. We look forward to your next visit. Sincerely, Alex...More

          Reviewed 17 May 2017

          The hotel is a distance from the airport which made it expensive to get back and forth. It is in a beautiful China Town district and close to a lot of beautiful architecture. The hotel itself is a little difficult to find on the busy...More

          Thank denacarver2016
          Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 18 May 2017

          Dear denacarver2016, Thank you for your recent patronage and for your time to provide feedback. We hope that we can still look forward to welcoming you back in the near future. Sincerely, Alex Mihardja Operational Project Manager

          Reviewed 14 May 2017

          Nice hotel with very good, helpful staff. Large well equipped rooms with comfortable beds. Convenient location for the shops. Breakfast buffet very good with eggs cooked to order, what I expected. Would stay here again.

          Thank Kathryn W
          Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 15 May 2017

          Dear Kathryn W, Thanks for the positive feedback. Very pleased to read that you enjoyed all aspects of your stay with us. We hope to see you again soon. Sincerely, Alex Mihardja Operational Project Manager

          Reviewed 14 May 2017

          Great location in the centre of the CBD IN Melbourne and comfortable large room. The only improvements we would like to make that the pillows are too hard, be nice to have a choice of softer pillows and also the tissues need to be softer.

          Review collected in partnership with Accorhotels.com
          Thank johnsS8078IT
          Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 15 May 2017

          Dear johnsS8078IT, Thank you very much for your review after your recent stay with us. Your feedback is appreciated. We hope to see you again soon. Sincerely, Alex Mihardja Operational Project Manager

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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$105 - US$206 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Family Hotel in Melbourne
          • #67 Romantic Hotel in Melbourne
          • #69 Business Hotel in Melbourne
          • #75 Luxury Hotel in Melbourne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 200
          • Reservation Options
          • TripAdvisor is proud to partner with ACCOR, Booking.com, Hotwire, Hotels.com, Travelocity, Expedia, Cheap Tickets, Ctrip TA, TripOnline SA, Cancelon, Evoline ltd, HotelQuickly and Hotel.de so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Victoria >
          • Melbourne >
          • Central Business District
          • Also Known As
          • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
          • The Swanston Hotel Grand Accor
          Add Photo Photos
          Traveller (280)
          Room & Suite (117)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (183)
          Bathroom (34)
          Nearby
          Central Business District
          Full of discovery and delight, Melbourne’s laneways
          tease the imagination long after you’ve put your weary
          feet up to rest. They weave through the heart of the
          city: cafes, bars, restaurants and boutiques,
          throbbing with conversation and espresso coffee. You
          never quite know what you’ll find around the next
          corner: cobblestone alleys, old beer barrel hoists and
          even vats of simmering organic soup. There is the air
          ...More
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Luis H
          i am a member of accor in indonesia. is the wifi free for me?
          28 March 2017|
          Answer Show all 11 answers
          Response from ritamelbourne2017 | Reviewed this property |
          If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
          1
          Vote
          GetawayJunkie
          I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
          15 February 2017|
          Answer Show all 4 answers
          Response from Jo S | Reviewed this property |
          Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
          1
          Vote
          GDV0630
          Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
          18 January 2017|
          Answer Show all 4 answers
          Response from Sendytel | Reviewed this property |
          The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
          0
          Votes
          Room Tips
          "5th floor room on Little Bourke Street side was quiet and comfortable."
          Read review
          "ask for a back room away from Swanston street"
          Read review
          "Don't take room facing Swanston Street"
          Read review
          "Swanston street rooms have good view but also beware that the street is packed with people into the late..."
          Read review
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