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I have taken a little while to write this review, as I needed to settle down from the disappointing experience I had. A survey was sent to me by Mercure Welcome Melbourne, I completed it, honestly, no need to say there was no reply. We...More
1 Thank Lesley Y
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 4 November 2013
Thank you for your review. I am sorry to hear that you did not have a great experience during your recent stay with us. Your feedbacks have been passed on to relevant Department Heads.
We endeavoured to respond to all feedbacks received, in...More
We stayed in a room on the 10th floor for one night on the Cox Plate weekend. Room rates were much higher than usual. The room was basic but adequately furnished for crashing the night. However, the noises from the lift shaft, the water pipes...More
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 1 November 2013
Thank you for your review. Indeed our rates are higher than usual on special events such as Cox Plate weekend.. Apologize for the inconveniences caused, I will pass on your feedbacks to relevant Department Heads to ensure the incidents remain isolated.
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air
of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.