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Novotel Melbourne on Collins

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Traveller (499)
Room & Suite (358)
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Overview
  • Excellent38%
  • Very good46%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“great location”(554 reviews)
“block arcade”(52 reviews)
“valet parking”(113 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Melbourne on Collins
Offers & Announcements: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Novotel Melbourne on Collins
Offers & Announcements: UP TO 30% - EARLY BOOKING
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,727)
There are newer reviews for Novotel Melbourne on Collins
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4,554 results
Traveller rating
1,783
1,974
560
152
85
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1,783
1,974
560
152
85
Show reviews that mention
All reviewsgreat locationblock arcadevalet parkingcentral locationbuffet breakfastthe heart of the citystandard roompillow menufederation squareenjoyable stayan upgradetram stopcollinsatriumconciergeaccorlift
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2,081 - 2,085 of 4,554 reviews
Reviewed 4 January 2014

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Review collected in partnership with Accorhotels.com
Reviewed 3 January 2014

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Review collected in partnership with Accorhotels.com
Response from GM-Novotel-Melbourne, General Manager at Novotel Melbourne on CollinsResponded 7 January 2014

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Reviewed 3 January 2014

The entrance on Collins Street is a small lobby leading to a lift. Rooms are small but clean. Beds are uncomfortable with average linens. Towels were mixed - some were fluffy and some were well past their replacement dates. Breakfast is poor - much worse...More

2  Thank MrYellowDuck
Response from GM-Novotel-Melbourne, General Manager at Novotel Melbourne on CollinsResponded 7 January 2014

Thank you for your review. I am terribly sorry that we did not get it right during your stay and you left disappointed. Please allow me to apologise. You have indicated you will not stay again and therefore we have no opportunity to show that...More

Reviewed 2 January 2014

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Review collected in partnership with Accorhotels.com
Response from GM-Novotel-Melbourne, General Manager at Novotel Melbourne on CollinsResponded 7 January 2014

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Reviewed 1 January 2014

The valet parking was very odd I was asked to double park and unload my baggage on the road. The deluxe king room was quite small and didn't resemble the photo on the website at all with no option of a city view as stated...More

1  Thank Mick A
Response from GM-Novotel-Melbourne, General Manager at Novotel Melbourne on CollinsResponded 7 January 2014

Thank you for your detailed feedback from your recent stay. This is not the usual service we provide to guests and I apologise for the drop in standard. We do take pride in customer service and I hope that my Housekeeping team has been in...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$131 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Melbourne
#29 Romantic Hotel in Melbourne
#32 Business Hotel in Melbourne
#72 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$131 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Melbourne
#29 Romantic Hotel in Melbourne
#32 Business Hotel in Melbourne
#72 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (499)
Room & Suite (358)
Dining (65)
Pool & Beach (16)
Amenities (10)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
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EmmaJL82
14 December 2017|
AnswerShow all 5 answers
Response from Owen1174 | Reviewed this property |
Yes there was as we needed to iron shirts for the races
1
Vote
FiyazIsmath
12 November 2017|
AnswerShow all 3 answers
Response from Squizzynet | Reviewed this property |
I'm late answering I know but some Novotels overseas have a coin laundry on site. it's worth asking.
1
Vote
jk16
10 August 2017|
AnswerShow all 3 answers
Response from Noel B | Reviewed this property |
Sorry but we haven't used the family suites
0
Votes
Room Tips
"All the meeting rooms looked good."
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"A higher level floor ooffers good views of the city."
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"Get a room with the shopping mall view, it is great at night."
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"Hotel rooms from 7th floor to 14th, as hotel in a shopping complex. Street noise level is virtually..."
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