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Quest on William

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#52 of 158 Hotels in Melbourne
Certificate of Excellence
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1 room 2 adults 0 children
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Quest on William
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436 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Melbourne, Australia
Reviewed 4 December 2016

The room with king bed is pretty shall and you could not open the cubboard doors Rooms were in great condition Location was excellent Cafe downstairs is really excellent value not far from all the things you would want to do in the city

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Thank sandralF2626ND
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your review sandralF2626ND, I am glad that you enjoyed your stay with us and that you were able to make use of the local cafe. we hope to see you again next time you are in Melbourne

Melbourne, Australia
Reviewed 3 December 2016

Stayed two nights. Apartment was comfortable, clean and well equipped. Particularly liked the fact that enough glasses cutlery etc. were available to provide for guests in addition to ourselves. Bathroom was well equipped. Staff was friendly and the WiFi was free and worked well. Location is good and convenient to entertainment venues in the city. Apartment was penthouse style with...

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Thank AubreyP695
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your review AubreyP695, I am glad that you enjoyed your stay with us, we hope to see you again next time you are in Melbourne. Thanks Michelle

Toowoomba, Australia
Reviewed 2 December 2016

Wifi didnt work showers are ridiculously small but bathrooms need a serious renovation to remove mould etc! Location was OK but overpriced for what you get Room sufficient but glad we only stayed 1 night

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Thank Pauline s
QuestonWilliam, Manager at Quest on William, responded to this review

Thank-you for your review Pauline s, I have passed your issues with the Wi-Fi and the and shower onto Maintenance and to the housekeeping department. I am so sorry that you didn't enjoy your stay and i hope that you will be willing to give us another chance

Horsham, Australia
Reviewed 30 November 2016

We had some cleaning issues , we found a dirty cleaning cloth left in the bathroom on top of out toothbrushes and also a pair of used gloves left on the bedside table not a great find . Apart from that the room was great, location and car parking wonderful.

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Thank 952kerriec
QuestonWilliam, General Manager at Quest on William, responded to this review

Thank-you for your feedback 952kerriec, I am so sorry to hear about the issues you had during your stay. Your review has been forwarded on to the housekeeping department so that they can go over with the staff.

Melbourne, Australia
Reviewed 27 November 2016 via mobile

Great central location in the city. Beware the carpark at 1.7 metres as it ripped our roof rack off. Service at front desk was pretty average but room was clean and tidy but a bit noisy . Prefer the quest on Finlay but this one is easier to get around city .

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Thank Melbournegirl111
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your review Melbournegirl111. I do apologise for the issues that you had with the car parking. I hope the staff were able to work something out for you. We hope to see you again next time you are in Melbourne

Guangzhou, China
Reviewed 25 November 2016

Excellent all around. The location is great and still quite when stay there. Service was excellent when we arrived late. The 2 bed room apartment is so spacious and very clean. The location guide is clear.

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Thank 130yamingw
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

thank-you for your feedback 130yamingw, I am glad that you enjoyed your stay with us. We hope to see you back next time you are in Melbourne. Regards Michelle

Sydney, Australia
Reviewed 25 November 2016

This was everything we needed it to be for our long weekend in Melbs... close to trams, good kitchen, nice clean bathroom and comfy beds (even the rollaway!). Staff were friendly and helpful too. Will definitely stay again.

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Thank TraceyBoop
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your review TraceyBoop, Its good to hear that you enjoyed your stay with us on the. We hope to see you again next time you are in Melbourne.

Burnie, Australia
Reviewed 25 November 2016

Good value. Great location with cafe right next door for breakfast. Easy walking distance from southern cross station with luggage. Clean, functional apartment. Some street noise but not really a problem.

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Thank 973ingridk
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback 973ingridk, I am glad that you enjoyed your stay with us. we hope to see you next time you are in Melbourne Regards Michelle

Brisbane, Australia
Reviewed 24 November 2016

Overall our stay was very good, staff were helpful and the apartment was clean and tidy. We did have an issue with the shower been broken but this was fixed enough to use the next morning. The only thing letting the apartments down was the very dated bathrooms they need to be modernised.

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Thank Q7688BUjoanneh
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Q7688BUjoanneh. I am sorry to hear about the problems you had with your shower. I hope that you still enjoyed your stay with us in Melbourne and we hope to see you again Thanks Michelle

Melbourne, Australia
Reviewed 22 November 2016

Location was excellent, lifts were a little slow, room was spacious sofa bed was an it average and would be no good for long term use bathroom did not have fan room was tidy and clean to also have Foxtel sports 👍🏻 and free wifi was great.

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Thank louisaa66
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

thank-you for your feedback louisaa66. I am glad that you enjoyed our location, I have passed you feedback about the sofa bed to Maintenance so that it can be replaced. we hope to see you again

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quest on William provides a delightful 4 1/2 star experience, superbly located in the legal and banking heartland of Melbourne. Just minutes away, experiences of a different kind can be found at Melbourne's Crown Casino, Southbank, Etihad Stadium, Queen Victoria Market and The Arts Precinct, all within a short walk or tram ride. These spacious apartments boast many features, including wireless internet, fully equipped kitchen and laundry facilities along with separate living and dining areas. There's space to work or entertain, making your stay as pleasant as it is convenient. ... more   less 

Additional Information about Quest on William

Address: 172 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: RM527 - RM1,005 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest on William 4.5*
Number of rooms: 73
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Also Known As:
Quest On William Melbourne
Hotel Style:
#37 Romantic Hotel in Melbourne
#48 Luxury Hotel in Melbourne
#55 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quest on William staff and other travellers.
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Questions? Get answers from Quest on William staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“302 a good 2 bed apartment. One blind didn't go up. Road side.”
 of 5 bubbles LisaB671, 5 Mar 2017 | Read review
“Ask for a quiet room not one over the main street (William)”
 of 5 bubbles thebosso, 8 Dec 2016 | Read review
“The kitchen was really useful, even though we ate out for all meals. We were on the 11th floor so the views were pretty good!”
 of 5 bubbles JenJen202, 7 Dec 2016 | Read review
“Avoid rooms facing William Street as they are very noisy”
 of 5 bubbles traveller-eater, 7 Sep 2016 | Read review
“Ask for a room away from William Street - very noisy all through the night”
 of 5 bubbles Pinketer, 21 Jul 2016 | Read review
5 of 5