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We chose this hotel as I have an Accor card and had stayed there some years prior. It is still a little tired looking. However the staff are very friendly and the rooms clean.Our room did not have a view, but it was suitable for...More
We have stayed in this hotel twice in the last 2 weeks as we have a nephew who is the Royal Childrens Hospital. On our first visit we were very impressed with how friendly and welcoming all staff member were. They were going out of...More
Thank Tracey B
Response from Jayesh_Bala_GM, General Manager at Mercure North MelbourneResponded 2 weeks ago
Dear Tracey B,
Thank you for your 5 star review! It was great to hear you enjoyed your stays with us.
The team prides itself on providing exceptional customer service and it always nice to have this recognised by our guests.
We look forward to...More
I had worried about the reviews on trip advisor prior to staying at this hotel. My worries were not warranted. The Staff were wonderful and accommodating, the room was lovely, clean and well maintained. I only stayed a short time, but had a wonderful sleep...More
Response from Jayesh_Bala_GM, General Manager at Mercure North MelbourneResponded 4 weeks ago
Thank you for taking the time to review your stay at Mercure North Melbourne. It is great to hear that you enjoyed your stay.
The team and I look forward to welcoming you back soon.
Mercure North Melbourne...More
This place is in need of a major overhaul, if not pulled down and start again. I
Management would not speak to me about how disgusting it was they just instructed the check out clerk to give me a major discount. This tells you that...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Jayesh_Bala_GM, General Manager at Mercure North MelbourneResponded 4 December 2017
Thank you for taking the time to review your stay.
I am very sorry to hear that you had a disappointing stay with us. We have recently completed soft refurbishment on all standard and superior rooms, however the suites that you stayed have...More
US$91 - US$188 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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