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Sofitel Melbourne on Collins

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Traveller (1487)
Room & Suite (756)
Dining (155)
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Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“atrium bar”(158 reviews)
“prestige suite”(51 reviews)
“luxury room”(54 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,578)
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5,403 results
Traveller rating
3,554
1,275
375
125
74
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3,554
1,275
375
125
74
Show reviews that mention
All reviewsatrium barprestige suiteluxury roomthe club loungecorner roompillow menuaccor membertop endstar hotelshower over the bathbottle of champagnevalet parkinghigh tearod laver arenaan upgradeflinders lanetram stop
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1 - 5 of 5,403 reviews
Reviewed yesterday

Review collected in partnership with Accorhotels.com
Reviewed 4 days ago via mobile

Perfect service as soon as I arrived. The young man who brought the luggage gave a great lesson in how to use the parts of room, the tablet, the pillow menu. Room services was excellent. Room was very clean, dusted, well set out. Lovely bathroom...More

Thank Saltdog S
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 4 days ago

Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone...More

Reviewed 5 days ago

Bonjour: Friends booked us in to have dinner in the restaurant No35. Booked a standard room and was upgraded on check-in. So happy about that! We had a room on 50th floor with the most amazing views of Melbourne CBD and through to the bay....More

Thank RexJanine
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 4 days ago

Thank you for taking the time to write such a lovely review of your recent stay. I was very happy to read that you enjoyed the complimentary upgrade to our fabulous suite on level 50 and the view that came with it. We are blessed...More

Reviewed 5 days ago

We have stayed at this hotel a few times. This trip was for an engagement party being held at the Aquarium. We are ACCOR members so we enjoy the benefits on offer by using the Sofitel brand. The rooms are lovely and we had a...More

Thank Crystal77
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 4 days ago

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins.We very much enjoy welcoming back returning guests, and take it as a huge compliment that you chose to stay with us again.

Reviewed 5 days ago

Stayed 2 nights in a room on 46th floor. Had booked a standard room and was asked at check in if I would like to upgrade for an additional $50 per night for a larger room. I am not sure it was worth the extra...More

Thank Loveagreathotel
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 4 days ago

Thank you very much for providing us with such detailed feedback after your stay with us. Your constructive comments are appreciated and well taken. We apologise that these issues kept you from having a flawless visit and will work on them with our team here....More

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Most Booked Properties in Melbourne, Australia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Banquet Room
Babysitting
Laundry Service
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$184 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$184 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1487)
Room & Suite (756)
Dining (155)
Pool & Beach (3)
Amenities (31)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
Kelly V
25 April 2018|
AnswerShow all 3 answers
Response from Lindsay E | Reviewed this property |
Normal checkin time is 1400, but if an early time is requested, the staff are very understanding and when possible will do their best to oblige.
1
Vote
Sue L
18 April 2018|
AnswerShow all 4 answers
Response from Marcel C | Reviewed this property |
High Tea is held daily. Make sure you book if you want a guaranteed table. Cheers,
0
Votes
Sue L
18 April 2018|
AnswerShow all 5 answers
Response from heiranig | Reviewed this property |
No idea, sorry
0
Votes
Room Tips
"Bay view was lovely"
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"All rooms would have great views"
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"Guestrooms at the Sofitel start on the 36th floor, so you’re guaranteed views that will make you giddy"
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"Every room is great"
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