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Sofitel Melbourne on Collins

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#15 of 157 Hotels in Melbourne
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel Melbourne on Collins
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4,951 Reviews from our TripAdvisor Community

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Showing 4,809: English reviews
Reviewed 2 days ago NEWvia mobile

Have stayed here for work three times in the last 6 weeks and cannot fault this hotel. The staff are amazing and attentive, the views from each room I have stayed in were great (best views looking out over Port Phillip Bay) and the beds are very very comfortable. The bar on level 35 is a great place to wind...

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Helpful?
Thank Ben B
Moe, Australia
Reviewed 2 days ago NEW

Check in was pleasant, prompt and efficient.The location is very close to the CBD with a bit of a hill on the return walk. The room (18th Floor) excellently appointed with "gob smacking" views of the city, surrounds and bay. The bed was one of the most comfortable I've slept in making for a great 2 nights stay. Don't believe...

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Thank Steve M
Reviewed 3 days ago NEWvia mobile

I love this hotel. It has the bells and whistles. The club floor is second to none with an incredible view of the city and amazing food. Customer service is exemplary. Short walk to the main shopping precinct.

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Thank Alison I
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for this fantastic feedback. We are absolutely delighted that you love our hotel, our Club Sofitel and the service we provide. We look forward to seeing you again soon.

Melbourne, Australia
Reviewed 3 days ago NEW

We enjoyed all aspects of our stay. The room was tasteful and everything in good condition. Lovely toiletries provided in the bathroom. We chose the hotel (and a corner room) for the views - and were delighted with them. Great location too, so easy to get to many destinations in the CBD.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank lornaa581
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your review on Trip Advisor and I am really pleased to read that you had a relaxing time and enjoyed the hotel services and our ideal location. We look forward to seeing you again on your future visits to Melbourne.

Melbourne
Reviewed 4 days ago NEW

This was our second stay on the Club Lounge level. Apart from being in an ideal position it is an excellent hotel. From the moment we opened the taxi door we felt welcomed.We checked in on-line so just made our way to the Club Lounge to collect our keys. If I have a criticism it is that the staff there...

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Thank Magarey
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that again we met your expectations across most levels. I will ensure your kind words are shared with everyone. We thank you for your support of our hotel and look forward to welcoming you back in the near future.

Edmonton, Canada
Reviewed 5 days ago NEWvia mobile

We didn't stay in the hotel but heard one should see the views from the restrooms on the 35th floor. The window in that room goes from the floor to the ceiling for a breath-taking view of the city. The staff were most welcoming. When we return we will stay here.

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Thank woodmister
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed the views from our restrooms on level 35. We look forward to welcoming you back in the future.

Brisbane, Australia
Reviewed 6 days ago NEW

I stayed with my wife in a suite which had good room, good seating and great views. Wifi was fast, though expensive at $29.50 for 24 hours. The room finishings are modern and comfortable. The lobby, rooms and central atrium area are very modern and well appointed. Staff are friendly and helpful. The bed and pillows are comfortable and we...

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1Thank pauste1
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a fantastic review of your stay at Sofitel Melbourne On Collins. We are delighted you enjoyed your stay at the hotel, our famous MyBed! and appreciated the ideal location. We look forward to seeing you again on your future visits to Melbourne.

Melbourne
Reviewed 6 days ago NEW

Stayed for two nights as a 21st birthday present for my niece. A great experience. The most comfortable hotel beds we've slept in, great views from the room over Melbourne's sports icons and brilliant location right in the city close to everything we wanted either by walking or free tram ride. A complimentary bottle of champagne for my niece topped...

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Thank StargazerMelbourne
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for leaving such a fantastic review! I am particularly pleased to read that you highlighted James. He will be really chuffed to have received the recognition. I hope to see you again here at the Sofitel Melbourne On Collins.

Albury, Australia
Reviewed 6 days ago NEWvia mobile

Spent 2 nights here with my family for quick getaway. Well located, friendly staff and great views! Plaza with small selection of shops and food hall was very handy. Easy access by car. Would stay here again.

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Thank Laura D
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure of welcoming you back in the future.

Corowa, Australia
Reviewed 1 week ago NEWvia mobile

It was our first visit to the Sofitel with a young child (we'd previously been as a couple). The hotel rang in advance to offer a rollaway bed for our daughter free of charge (we stayed in a superior room). The staff were friendly and exceptionally helpful, attentive, accommodating and welcoming as a family. We thoroughly enjoyed our stay and...

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Thank NikMcMillan
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. We very much enjoy welcoming back returning guests, and take it as a huge compliment that you chose to stay with us again.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: RM728 - RM2,436 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Cheap Tickets, Booking.com, Travelocity, Hotels.com and Jetsetter so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Luxury Hotel in Melbourne
#14 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
22 questions
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Panama City, Panama
7 months ago

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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors provide a better view.”
 of 5 bubbles Magarey, 15 Jan 2017 | Read review
“Eastern or southern facing rooms have good views from exhibition buildings to MCG”
 of 5 bubbles pauste1, 13 Jan 2017 | Read review
“The rooms are from the 36th floor upwards so all good views. If you have a particular view you'd like to see ask when booking.”
 of 5 bubbles StargazerMelbourne, 13 Jan 2017 | Read review
“Our room (3723) was just right and it was so quiet that a restful night was had by all.”
 of 5 bubbles hcondon_12, 12 Jan 2017 | Read review
“High floor”
 of 5 bubbles alext199, 11 Jan 2017 | Read review
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