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Sofitel Melbourne on Collins

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#16 of 158 Hotels in Melbourne
Certificate of Excellence
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Sofitel Melbourne on Collins
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5,058 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Melbourne on Collins
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Showing 4,910: English reviews
Sydney, Australia
Reviewed 29 December 2013

Have just had an amazing experience at this grand hotel. Traveled as a family for a three night Christmas treat.Service,rooms,amenities and dining were definitely a five star plus experience. We had a suite on level 40 and could not have asked for a better room.The comforts and little extras were amazing. We dined at the restaurant on level 35 which...

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Helpful?
Thank TLM-Terrigal
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for taking the time to post your review on TripAdvisor. It is not often one takes the time to write with such thoughtful praise. Your kind words regarding your experience at the hotel and the subsequent service provided by our Ambassadors is truly appreciated. I have shared your caring words with our staff. We look forward to welcoming...

Adelaide, Australia
Reviewed 28 December 2013

Very poor reception. Was a slight issue with the booking, young reception staff were very very rude, within 2 minutes of us walking in. Made us sit and wait for 15 minutes, had to walk up to the counter to get attention again. First impressions are everlasting... Won't stay here again.

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5Thank Caleb S
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was disappointed to learn that your guest room was not available when you arrived and I apologise for the impact this had on your stay. With the Australian Open and In House Conferencing we were at full capacity. We appreciate you sharing your concerns and i have shared your comments...

Melbourne, Australia
Reviewed 28 December 2013

Stayed here for 3 nights from Christmas Eve. Starting from when you arrive downstairs and they take your luggage you are treated so well at this hotel. So close to the tram stop and within walking distance of excellent shopping. The Kino picture theatre is a minute walk downstairs from the hotel and also good food shops and other shops...

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Helpful?
Thank Valerie F
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor and for choosing to stay with us at Sofitel Melbourne On Collins. We are within close walking distance to various attractions which is why our guests choose to stay with us. I appreciate your comments on the service provided by our Ambassadors and i will be sure to pass on your...

Melbourne, Australia
Reviewed 28 December 2013

Review collected in partnership with Accorhotels.com
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Thank addicted_to_soupe
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Melbourne
Reviewed 27 December 2013

Review collected in partnership with Accorhotels.com
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Thank TwoTravellers001
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Melbourne, Australia
Reviewed 27 December 2013

We love the Sofitel!!! We stay every year just before Christmas for some last minute shopping, to see the Myer windows and other festive activities. The staff are always warm and welcoming. Location is close to everything we need. Thanks again Sofitel.

Review collected in partnership with Accorhotels.com
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Thank zakzoccali
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor and for choosing to stay with us again at Sofitel Melbourne On Collins. We thank you for your positive feedback and we hope that we have the pleasure of welcoming you and your guests back in a not too distant future.

Brisbane, Australia
Reviewed 27 December 2013

Review collected in partnership with Accorhotels.com
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Thank Neil F
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Isola Vicentina, Italy
Reviewed 27 December 2013

I rate this hotel excellent: the friendliness of the staff, the appointment of the room, the amenities offered, the location. Breakfast in the VIP lounge was nice, but nothing too special. The other glitch is the noise coming from the bar in the centre of the atrium which then echoes on every floor and it might disturb you in the...

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Thank Leonardo P
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor and for choosing to stay at Sofitel Melbourne On Collins. It is true that the noise level during your stay was a bit more than usual seeing as it was the Holiday Season and that we were at full capacity, but we are planning on undergoing some insulation work. I appreciate...

Melbourne, Australia
Reviewed 27 December 2013

Review collected in partnership with Accorhotels.com
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Thank Eric M
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

wandererfromLondon
Reviewed 27 December 2013

My father and I enjoyed two wonderful nights over Christmas at the Melbourne Sofitel. The hotel lobby on the ground floor is absolutely beautiful and the Atrium - located on level 35 at the bottom of what is effectively the hotel-part of the building - is quite stunning. I had booked a Prestige Suite and was certainly not disappointed! The...

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Thank DaveinMelbourne
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for taking the time to post your review on TripAdvisor. It is not often one takes the time to write with such thoughtful praise. Your kind words regarding your experience at the hotel is truly appreciated. We look forward to welcoming you and your guests back in a not too distant future.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: RM749 - RM2,325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, ACCOR, Booking.com, Agoda, Cheap Tickets and Jetsetter so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
24 questions
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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a club room if you can afford it”
 of 5 bubbles JGC976, 25 Mar 2017 | Read review
“50th floor suites if you want the best, but all rooms are great.”
 of 5 bubbles marialK2985LI, 22 Mar 2017 | Read review
“Ask for a Bay View room”
 of 5 bubbles Hot_Dots, 19 Mar 2017 | Read review
“All guest rooms start on the 37th floor. Ask for a view of the harbor.”
 of 5 bubbles 564russella, 16 Mar 2017 | Read review
“We had a view across to the East on the 42nd floor. It was amazing at night.”
 of 5 bubbles MKennis, 13 Mar 2017 | Read review
5 of 5