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Lyall Hotel and Spa

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#66 of 157 Hotels in Melbourne
Certificate of Excellence
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Lyall Hotel and Spa
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286 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Reviewed 5 days ago NEWvia mobile

Location: Perfect in the super cool south yarra with lots of great cafes, shops and restaurants. The train station is 5 mins away so u can be in the city in no time. Service: Really good Room: Good, but not clean enough

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Helpful?
Thank skytraveller86
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Skytraveller86, Thank you for reviewing your recent stay on TripAdvisor. It was pleasing to read that you enjoyed the location of The Lyall and agree you are in amongst great cafes, shops and restaurants. Thank you also for mentioning that you found the service Really good and the room good. I acknowledge your housekeeping comment and have addressed the...

Melbourne, Australia
Reviewed 1 week ago via mobile

Friendly and helpful staff but not really a great five star hotel. Small room with boring beige decor. No desk just a small table. The room could be much better soundproofed- I could hear across the hall and kids talking and running around in the hallway. And also every car driving past - they need to put in double glazed...

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Helpful?
Thank Ozfroggo
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Ozfroggo, Thank you for reviewing your recent stay on TripAdvisor. The Lyall is made up of One and two bedroom Suites with different categories for each. Your room was a studio of which we have only 5 and they are basically a hotel room. These are sold on price point or as one of the interconnecting options for a...

Boston, Massachusetts
Reviewed 2 weeks ago

Stayed there for several days in October. Delightful. Staff was more than attentive. Stayed in a room with a balconey in the back away from the street noise! Intimate setting, patio ambience on sidewalk, suite was terrific and in the heart of South Yarra, close to shops and restaurants! Recommend to everyone!

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Helpful?
Thank Christine60745
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Christine, Thank you for taking the time to share your experience at The Lyall. I'm so please you enjoyed our setting and ambience as well as the attentiveness of our staff. Your recommendation to everyone is a bonus, thank you so much. Warmest wishes, Rowina Thomas Hotelier

Buochs, Switzerland
Reviewed 4 weeks ago via mobile

The Lyall is a very good hotel in a quiet neighborhood. The hotel is only a few steps away from the south Yarra train station from where you have convenient access to the city center (just two station from flinders station). There is a valet parking service at reasonable 25$ per day. The hotel is not too big and the...

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Helpful?
1Thank Roli6374
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Roli, Thank you for taking the time to share your experience at The Lyall on TripAdvisor. Our approach to service is highly personalised being a small hotel, I was pleased to see that you found our staff friendly. Our location is central with easy access to all places of interest and attractions. South Yarra is a well known area...

Melbourne, Australia
Reviewed 4 weeks ago

We checked in at the Lyall and can't believe how well presented and clean this hotel is.We were greeted by the front desk and also offered the valet parking of our car ,plus our luggage was taken to our suite. Not even an opposition Hotel a very short distance away on Chapel st offered this service a few months ago.So...

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Helpful?
Thank John A
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear John A, Thank you for such a lovely review, we do appreciate you taking the time to share your experience on TripAdvisor. As a privately owned and operated 5 star hotel, our approach to service and ambience is quite different to chain hotels. Our standard for service is international where its an honour to serve guests and we hire...

Carterton, New Zealand
Reviewed 3 November 2016 via mobile

What a week, great fun with family and spoilt rotten by the folk at the Lyall. Didn't want for anything, and done with such finesse and style. Our home away from home when in Melbourne. Seriously if you want to be pampered but left to enjoy on your own this is the place to come

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Helpful?
Thank mick2103
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Mick2103, What a lovely review !! Thank you so much for taking the time to share your experience. Melbourne Cup is such a fun time to be in Melbourne and I was pleased to see that you had fun with family. It's absolutely our pleasure to spoil you and all of our guests and appreciate your compliment on our...

Maryland
Reviewed 1 November 2016

My wife and I were booked at the Lyall by the tour company we used to arrange our recent (and first) trip to Australia. Melbourne was the first locale on our two-week itinerary and the Lyall was, by far, our best hotel experience compared to the other "luxury" hotels (including name brands) we stayed in from Darwin to Cairns to...

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Helpful?
Thank WalksSoftly
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you so much for taking the time to write about your experience at The Lyall. We are thrilled that you enjoyed your stay in Melbourne and in particular your choice to stay at The Lyall. Being Melbourne's only privately owned and operated 5 star hotel, our approach to service is very personalised. It is our place to...

Surrey Hills Melbourne
Reviewed 13 October 2016 via mobile

Visited the Lyall for Peters birthday Great location Residential but close to Toorak Rd and Chapel st Friendly helpful staff The lobby bar dining area is very relaxing enhanced by the fire at one end to talk quietly or read a book and enjoy a latte Our apartment was fine but the furnishings a little tired Peter had a massage...

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Helpful?
Thank Susan S
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Susan S, Thank you for taking the time to share your recent experience of The Lyall on TripAdvisor. Our central location makes for an ideal hotel address as it has the elegance and quiet of a residential street yet just steps from busy Toorak Road and Chapel Street. It was pleasing to read that you found our staff to...

Reviewed 19 September 2016 via mobile

Located close to Chapel stand the great shopping and restaurants this is a nice boutique hotel with lovely rooms. Would recommend as we cannot fault the accommodation. Our room had a kitchenette including a washing machine and large fridge.

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Helpful?
Thank Dominic S
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Dominic, Thank you for taking the time to share your thoughts about The Lyall on TripAdvisor. Our location just off Toorak Road and close to Chapel Street in South Yarra make it the perfect place to stay surrounded by a great selection of shops and restaurants. The Lyall even provides guests with an Exclusive Shopping Privilege Card and a...

Sydney, Australia
Reviewed 2 September 2016

Well, what can someone say about this hotel, especially when one doesn't stay in places like this and is always budget conscious...Pretty damn good. I was lucky enough to be billeted here for business on a recent stay in Melbourne and the first thing I noticed was that I was uncomfortable as it was more than I expected. That soon...

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Helpful?
Thank MateyandMe
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Guests, Thank you for sharing your experience on TripAdvisor and for your kind comments. I was so pleased that you felt comfortable in the hotel. Our guests come from far and wide and it is our aim for everyone to feel comfortable and access our services at their desired level. First and foremost we provide a good night sleep...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Let us pamper you. A true 5 Star service Boutique Hotel centrally located close to Toorak Road / Chapel Street shops and restaurants. Melbourne's only privately owned/operated luxury hotel with 40 one and two bedroom suites of contemporary oriental design. The Lyall Hotel and Spa's welcoming ambience attracts a discerning international clientele seeking genuine and professional service whether travelling for business or leisure. All suites have full length windows that open for fresh air and a balcony. ... more   less 

Additional Information about Lyall Hotel and Spa

Address: 16 Murphy St | South Yarra, Melbourne, Victoria 3141, Australia
Region: Australia > Victoria > Melbourne
Price Range: RM785 - RM1,757 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lyall Hotel and Spa 5*
Number of rooms: 40
Reservation Options:
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Also Known As:
The Lyall Hotel Melbourne
Lyall Hotel Melbourne
Hotel Style:
#18 Spa Hotel in Melbourne
#28 Business Hotel in Melbourne
#35 Romantic Hotel in Melbourne
#41 Family Hotel in Melbourne
#63 Luxury Hotel in Melbourne
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Questions & Answers

Questions? Get answers from Lyall Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on 2nd floor - very quiet!”
 of 5 bubbles Christine60745, 22 Nov 2016 | Read review
“best avoid the ground floor Its a small hotel so main lobby near by”
 of 5 bubbles davidcI8191JF, 7 Aug 2016 | Read review
“We were on ground floor and in a suite which suited us.”
 of 5 bubbles srolt, 10 Apr 2016 | Read review
“Some of the rooms are small so if you have lots of suitcases take that into account. There is no swimming pool or sunbathing area.”
 of 5 bubbles Iv0rT, 5 Apr 2016 | Read review
“Our room had a kitchen area complete with washer/dryer which was put to good use!”
 of 5 bubbles Shaba821, 9 Mar 2016 | Read review
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