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Lyall Hotel and Spa

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#82 of 158 Hotels in Melbourne
Certificate of Excellence
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Lyall Hotel and Spa
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297 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Reviewed 23 February 2015

As frequent visitors to Melbourne we have stayed at numerous hotels ranging in standard between 4 and 5 star. A particular favourite in past years has been the Lyall Hotel on South Yarra. After a gap of a few years we decided to revisit the place but must say we were disappointed. Our room was very tired, old furniture that...

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2Thank Genghis54
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for your comments. I was disappointed to read of your experience. We are currently working on the refurbishment of the suites but in the meantime its the small details that make a big difference. We are known for our service and thoughtful inclusions so this review was surprising to us. Half an hour for a coffee,...

australia
Reviewed 14 February 2015 via mobile

The Lyall is a really lovely little hotel in a great, local, part of Melbourne. As a former New South Welshman, living in the country, I recommend all my interstate or overseas friends stay here. They love the fact that you can open the windows and that it bridges the gap between well run hotel yet not too impersonal. So...

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2Thank catherine266
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for your review on Tripadvisor and for your referrals to friends to stay here. Agreed, we do have a great location and opening windows and a balcony are certainly a positive point of difference. You’ll be pleased to know that renovations are in the pipeline and will hopefully be complete in time to welcome you back....

Traralgon, Australia
Reviewed 14 February 2015

Nice atmosphere. Location superb - train just minutes away. Bed comfortable, balcony welcome. Air cond good in rooms. Room service quick and tasty. Only downfall is lack of attention to clearing food trays from corridors and floor lounges. Trays were observed on 2nd floor at 5 pm. By 8 am following morning there were quite a few more and the...

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1Thank Iaolani
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments on Tripadvisor. I was pleased to read that you enjoyed your stay and the location of The Lyall. Thank you for your comments regarding the trays, the matter was in fact addressed that day as I noticed it and removed the trays myself. We hope to welcome you...

Melbourne, Australia
Reviewed 12 February 2015

A return visit and one which has confirmed our recollections of the Lyall Hotel as one with ambience and every comfort, friendly ,courteous and efficient staff who could not do more to assist and make us feel welcome, and breakfasts I could not possibly hope to emulate. Judy Darby Mallacoota Vic.

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1Thank Judith D
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Judy, Thank you for a glowing review on Tripadvisor. It was a pleasure to read that you like the ambience and the friendliness and professionalism of our staff. Glad to see also that you like our breakfast which would be from our new menu. Thank you for your continued support and we look forward to seeing you on your...

Melbourne, Australia
Reviewed 12 February 2015

Really enjoyed our stay at The Lyall. A real home from home. Small size, great staff team, amazing location. Could not speak more highly about the experience of being here. Would not stay anywhere else in Melbourne. There was building work going on at next door site, so we're woken at 7am by bulldozers, but it was more peaceful over...

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Thank Lizzzzann
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to post a review on Tripadvisor, Your lovely comments are appreciated. It's true there is building in the street but we are working with them to minimalise noise at certain times. It helps us to know whether guests are coming for a relaxing break or getting up and out early so that...

Miami Beach, Florida
Reviewed 2 February 2015

IF you are into Boutique Hotels, then this is the one for you!!! Located in the heart of stylish South Yarra, it is nestled away up a quiet residential Street, minutes away from fabulous shops and delicious eateries and coffee shops. No car needed as a tram run up and down Toorak road and moments away from the South Yarra...

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Thank Marnie M
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Marnie, What a lovely review on TripAdvisor. Thank you so much for your positive feedback. I was glad to read that you loved the location and its convenience to everything. We have just updated our food menus at the hotel so you were most likely sampling the new recipes. Once again, thank you for your kind comments and we...

London, United Kingdom
Reviewed 1 February 2015

This place is our home from home and I think next time we arrive in Melbourne, we will stay only here. We stayed in a Deluxe Suite with small kitchen facilities, washing machine etc.,. From the moment you arrive, you feel looked after with a personal touch. The hotel was full when we were there but apart from some noise...

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Thank flashywings
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for a lovely and most generous review, your feedback is very much appreciated. The Lyall's address is perfect for accessing important attractions and just strolling to great restaurants and shops. We do have construction in the street at present and are working hard to position guests on the other side of the hotel and consider their...

Reviewed 20 December 2014 via mobile

Just off Toorak Road, the Lyall is in a great location and offers outstanding personalised service. Their rooms are spacious suite style with a kitchenette making it perfect for small families. Off street Car parking is available. They do breakfast but there are plenty of options within walking distance.

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2Thank Travis W
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Travis, Thank you for such a great review of your experience at The Lyall. Your feedback is appreciated and we hope to have the pleasure of welcoming you back to The Lyall in the near future. Warmest wishes, Rowina Thomas Hotelier

Sydney, New South Wales, Australia
Reviewed 12 November 2014

We love this property. We have spent a lot of time in Melbourne with our family. We love staying at The Lyall. Our little 4 year old calls it his "Melbourne Home" we love the staff, the location and every little thing that is done to make your visit happy and easy. We always arrive with an online delivery from...

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4Thank Georgina B
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Georgina, Thank you so much for posting a review on Tripadvisor. We are glad that you and your family consider The Lyall to be your "Melbourne home" and that you find it convenient and easy when travelling with a young family. We look forward to welcoming you back. Warmest wishes, Rowina Thomas Hotelier

australia
Reviewed 7 November 2014

I have stayed here before but this time deserves a serve. Why they refuse to help customers with luggage I cannot fathom. They watch people lugging baggage out of taxis they watch them haul them in and out and never move from their desk- if someone is there that is ! Service is a favor at the Lyall not a...

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2Thank wyndham29
WithThanks, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for your recent "serve" on Tripadvisor. Please know that your comments are taken seriously and personally. Apart from having a high level of service standards at The Lyall, we also lead by example, both my husband and I often rush to assist arriving guests with luggage if we see that the Front Desk staff are assisting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Let us pamper you. A true 5 Star service Boutique Hotel centrally located close to Toorak Road / Chapel Street shops and restaurants. Melbourne's only privately owned/operated luxury hotel with 40 one and two bedroom suites of contemporary oriental design. The Lyall Hotel and Spa's welcoming ambience attracts a discerning international clientele seeking genuine and professional service whether travelling for business or leisure. All suites have full length windows that open for fresh air and a balcony. ... more   less 

Additional Information about Lyall Hotel and Spa

Address: 16 Murphy St | South Yarra, Melbourne, Victoria 3141, Australia
Region: Australia > Victoria > Melbourne
Price Range: RM792 - RM1,838 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lyall Hotel and Spa 5*
Number of rooms: 40
Reservation Options:
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Also Known As:
The Lyall Hotel Melbourne
Lyall Hotel Melbourne
Hotel Style:
#17 Spa Hotel in Melbourne
#28 Business Hotel in Melbourne
#35 Romantic Hotel in Melbourne
#41 Family Hotel in Melbourne
#76 Luxury Hotel in Melbourne
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Questions & Answers

Questions? Get answers from Lyall Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our friends had room 209 which was on the corner so lighter as there were more windows.”
 of 5 bubbles sev8, 14 Jan 2017 | Read review
“My room was on 2nd floor - very quiet!”
 of 5 bubbles Christine60745, 22 Nov 2016 | Read review
“best avoid the ground floor Its a small hotel so main lobby near by”
 of 5 bubbles davidcI8191JF, 7 Aug 2016 | Read review
“We were on ground floor and in a suite which suited us.”
 of 5 bubbles srolt, 10 Apr 2016 | Read review
“Some of the rooms are small so if you have lots of suitcases take that into account. There is no swimming pool or sunbathing area.”
 of 5 bubbles Iv0rT, 5 Apr 2016 | Read review
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