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Quay West Suites Melbourne

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994 Reviews from our TripAdvisor Community

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There are newer reviews for Quay West Suites Melbourne
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Showing 971: English reviews
Cairns, Australia
Reviewed 2 weeks ago

Many years ago I stayed at Quay West and loved it, this time we just spent one night in a gorgeous 1 bedroom river view suite and loved it! Large, well equipped, bright and stunning views. Staff were helpful and friendly. Not a huge fan of Southbank, but this is a lovely alternative to staying in a stuffy hotel suite....

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Helpful?
Thank Palmcove13
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate the review and we are pleased you love it!

Daylesford, Australia
Reviewed 2 weeks ago

Brilliant views. Great locality. Clean rooms. Delicious room service food. Seriously the best duck gnocchi. Lovely clean pool, spa and gym area complete with sauna. Next door to Southbank food district. But what made this trip? The staff. The breakfast staff were amazing and reception were incredibly helpful and courteous. Valet parking were lovely and the room attendants really go...

Review collected in partnership with Accorhotels.com
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1Thank gypsysden
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review! I will let chef know about the gnocchi he will be pleased. We look forward to welcoming you back.

Reviewed 2 weeks ago

Thanks Kathy from Quay West, we felt instantly at home and thoroughly enjoyed the central location. Due to your knowledge of the area, we navigated the city without any problems. It was wonderful to return to our comfortable, spacious room with beautiful city balcony views. I would recommend this hotel to anyone looking for comfort, style and super service. 10...

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Helpful?
Thank Tracy T
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review, we are pleased you enjoyed the stay and I will personally provide Kathy with the feedback she will be thrilled.

Melbourne, Australia
Reviewed 2 weeks ago

A special night celebrating our 19th Wedding Anniversary after what has been a difficult year for us, so was a belated anniversary - this made it all the more special that the stay was just perfect! From reservation to check in and check out, although only being one night we were dealt with efficiently, professionally and with the friendly service...

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2Thank Angiepea
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Happy Anniversary once again form the team. We are so pleased you enjoyed our hospitality and that we made the stay very special with what sounds to be fond memories.We look forward to welcoming you back.

Sydney, Australia
Reviewed 2 weeks ago

The apartments are comfortable and in a great location. It is a short walk across the bridge to the main part of the city. It is also a short walk to the restaurants down at the Crown casino. The breakfast at the hotel is average. I would walk up to one of the cafes in town next time. We had...

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Thank Chrispluspassport
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate the feedback. Next time you choose to stay with us please contact me directly so that we may look after you and provide a fantastic view. Jackie 03 9693 6001

Melbourne, Australia
Reviewed 3 weeks ago

This was our third New Year staying at Quay West Suites. It has an amazing location for viewing the fireworks, particularly if you have a Premium suite as we did - overlooking the Yarra from the 12th floor so the view is excellent. I could not speak more highly about the staff at Quay West. Both the reception staff and...

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Thank djh1
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, I am sorry you did not enjoy New Years Eve. I would be pleased to discuss your stay at any time if you would like to make contact . Jackie Porter- 0413481164

Sydney, Australia
Reviewed 3 weeks ago via mobile

Stayed for 3 nights for work as all the approved hotels for my company were booked out. I was really pleasantly surprised with the location and the scale of the apartment. My particular suite had great views of the city skyline and quite a large balcony - which I did use given some warm weather. I didn't use any of...

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Helpful?
Thank PeterJForster
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you, you will need to come and stay with us again.

Brisbane, Australia
Reviewed 3 weeks ago via mobile

Great stay with family, this is more apartment style but was great for a change and good layout for kids etc Love the location here, just at the bottom of the hotel is all the restaurants and over the bridge to the shops!

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Thank jackson4family
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review .

Reviewed 3 weeks ago via mobile

Title says it all.. it is an excellent location and the rooms are really spacious. We were in a one bedroom apartment, and the kitchen was large, nice sized loungeroom with a balcony, and a spa bath in the ensuite. Great central cooling system. The staff were very accommodating, allowing us to leave our car in the car park for...

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Thank Leddy81
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate it. We do have two bedroom suites available that might assist with the little one. We look forward to welcoming you back.

Penang Island, Malaysia
Reviewed 4 weeks ago via mobile

Stayed two nights with family.My daughter was performing at the Art centre so the location was perfect . The room was fantastic on the 14th floor overlooking the river and into the city with great views. Nice apartment one bed with everything you need and quite spacious. Staff very nice and always smiling. Check in and out is so easy...

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Thank ShanoP
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

So pleased you will be back again, we look forward to welcoming you back.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: RM739 - RM1,953 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Hotel Style:
#4 Spa Hotel in Melbourne
#8 Luxury Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Melbourne staff and other travellers.
12 questions
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Questions? Get answers from Quay West Suites Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms without a view are cheaper, best to book at off peak when there are no functions around Melbourne”
 of 5 bubbles boothcam, 15 Jan 2017 | Read review
“Book a high floor suite with City and River views for the best view”
 of 5 bubbles D18KRB, 12 Jan 2017 | Read review
“Ask for a balcony as the views are spectacular”
 of 5 bubbles I2854HStracyt, 6 Jan 2017 | Read review
“Try to get a room on a high floor overlooking the river.”
 of 5 bubbles Chrispluspassport, 3 Jan 2017 | Read review
“View from the Premium rooms are best”
 of 5 bubbles djh1, 1 Jan 2017 | Read review
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