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Quay West Suites Melbourne

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966 Reviews from our TripAdvisor Community

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There are newer reviews for Quay West Suites Melbourne
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Showing 944: English reviews
North Ryde, Australia
Reviewed 3 weeks ago

When I first arrived I thought very little of this accommodation as the room was low down, dark and fairly unappealing. The staff at reception were very welcoming besides that. At first I found the shower recess quite cramped and I felt the over sized shower head was trying to blast me out of this time what was already a...

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Helpful?
Thank Mark U
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for review, we appreciate the feedback. We are thrilled you enjoyed the pool. We look forward to welcoming.

Hobart, Australia
Reviewed 3 weeks ago

I would return to the Quay West for the staff and breakfasts alone but never the room. We stayed at Quay West for three nights during a business trip and found it to be a rather interesting stay. Never have I stayed anywhere my stay felt so conflicted. On one hand I could not fault the staff,far from it, they...

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Helpful?
Thank Hobie1canobie
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate the feedback. We have a bathroom and kitchen refurbishment in the next year so we look forward to showing the new suites.

Auckland, New Zealand
Reviewed 3 weeks ago

We arrived on Saturday 29th October and left 2nd November. We flew over from NZ for the Melbourne Cup. The staff are all very friendly and very helpful. The hotel is so close to everything. You just walk out the hotel doors turn left, and you have so many amazing restaurants and bars to choose from. Flinders Street train station...

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Helpful?
Thank HelenGlenn
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review, we appreciate it .

Moffat Beach
Reviewed 3 weeks ago

This apartment hotel is well situated in Southbank in Melbourne with very spacious and comfortable rooms. The rooms on the higher floors have great views of the city but the rooms at the back are quieter. A very convenient and comfortable location

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Helpful?
Thank Mark M
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate your choosing to stay with us. We look forward to welcoming you back.

Reviewed 4 weeks ago via mobile

We stayed here for two night on the last weekend of the Spring racing carnival. I booked as an Accor member and received a great rate on a busy weekend. On arrival we were upgraded to an apartment on the top floor with a balcony and the valet parking was only $30 per night. The rooms were brilliant, the bed...

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2Thank John C
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thanks John, I am so pleased you enjoyed the stay with us. We look forward to welcoming you back.

Gosford, Australia
Reviewed 3 November 2016

Love these apartments and so close to everything. If you want a great restaurant just walk out of the hotel and there is plenty to choose from. The staff are lovely and rooms are gorgeous. Comfy bed which is always important. Food is great is the restaurant whether dinner or breakfast. Definately a good choice

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1Thank nettibyrnes
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review, we appreciate the feedback. We look forward to welcoming you back.

Sydney, Australia
Reviewed 1 November 2016

We booked a two bedroom apartment for 4 nights. When we arrived we got an upgrade at no extra cost to a 3 bedroom apartment. The staff were friendly and we had a wonderful time. I've recommended the hotel to my friends and I will stay there again. Ewa and family

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1Thank 626eva
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the lovely review, we hope to see you and your family again soon.

Alstonville, Australia
Reviewed 29 October 2016 via mobile

I'm so over being disappointed in other Melbourne accommodations, so from now on we'll always get the 1 Bedroom Premium Suite River View, they are located levels 10-15 with a side view towards the River. These suites are spacious & comfortable with access to the balcony from the bedroom as well as the lounge. The kitchen looks well equipped, however...

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Thank Terri N
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thanks Terri, So pleased you enjoyed another stay with us and the team looked after you.We look forward to many more to come.

Central Coast, NSW, Australia
Reviewed 29 October 2016

My wife and I had a short break in October last year to celebrate her birthday and stayed for a few days at the Quay West Suites at Southbank. We booked a premium city view one bedroom suite and were pleasantly surprised that for once a hotel lived up to it's own room description. Our room was on a high...

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2Thank 1800hammer
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Wow thank you for the great review, we appreciate it . Your feedback will be shared with the team.

Reviewed 23 October 2016 via mobile

Stayed here for 2 nights in a one bedroom apartment. Rooms are spacious and clean. Staff are very pleasant and helpful. Breakfast buffet in the jarrah restaurant was ok. Plenty of food choices. Excellent position easy walk to city centre and casino etc. Nice quiet room. I didn't have a view though which I was a bit disappointed with as...

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Helpful?
Thank skybluesmurf
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate it . We have many suit types that may suite for your next stay . Happy belated birthday!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: RM785 - RM1,832 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Hotel Style:
#4 Spa Hotel in Melbourne
#7 Luxury Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Melbourne staff and other travellers.
11 questions
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Questions? Get answers from Quay West Suites Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Above the 15th floor you are a "resident".”
 of 5 bubbles Barnacles70, 4 Dec 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles AliB247, 21 Nov 2016 | Read review
“Avoid the lower floors. Lots of chatter outside”
 of 5 bubbles 812marku, 16 Nov 2016 | Read review
“Breakfast is worth the $$$”
 of 5 bubbles Hobie1canobie, 15 Nov 2016 | Read review
“Premium city view are the best rooms in the house”
 of 5 bubbles 1800hammer, 28 Oct 2016 | Read review
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