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Quay West Suites Melbourne

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#10 of 158 Hotels in Melbourne
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Quay West Suites Melbourne
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1,028 Reviews from our TripAdvisor Community

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Showing 1,002: English reviews
Canberra, Australia
Reviewed 14 April 2015

Review collected in partnership with Accorhotels.com
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1Thank Texas1705
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Cardassia
Reviewed 13 April 2015

Review collected in partnership with Accorhotels.com
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Thank WembleyTheFatCat
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Foster, Australia
Reviewed 12 April 2015

Am a member of Accor Group Advantage and was offered a special on many of their hotels. Chose Quay West because I have stayed there before and enjoyed the location and ambience. As I was travelling with my sister I booked, and got confirmation of (including photo), a studio apartment with single beds and views. On arrival was given a...

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Helpful?
1Thank Carol S
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you, we appreciate you taking the time to post your review on Trip Advisor. Once again as discussed today, we are disapppointed to know that you did not enjoy stay and there was confusion with the suite type that was booked. As dicsussed we look forward to seeing you at the hotel again soon where we can extend our...

Reviewed 10 April 2015 via mobile

Such a beautiful hotel and loved spending every moment there. The staff were very polite and so helpful. Our room over looked the Yarra River and every moment from am-pm was such a beautiful sight. Would highly recommend this hotel for future travels looking to stay in high end, luxury styled suits.

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Thank hayleycalvert
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for your kind comments. I am delighted that you felt relaxed and pampered and you left great memories. We look forward to welcoming you back..

Oxley Vic
Reviewed 26 March 2015

Situated right on the riverside of the Yarra river a short walk from Flinders St station these luxury apartments never disappoint. Quiet and spacious and very luxurious just a stroll down the riverside to Crown casino and virtually across the road from the beautiful botanic gardens. Next to the state theatre and minutes from the Melbourne art gallery . Perfect...

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2Thank bernburra
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for staying at Quay West Suites Melbourne. We were delighted to note that you had enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with all of our team.

An Accor traveller
Frankston, Australia
Level Contributor
5 reviews
5 hotel reviews
2 helpful votes
Reviewed 26 March 2015

Review collected in partnership with Accorhotels.com
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Thank An Accor traveller
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Sydney, Australia
Reviewed 26 March 2015

Great location. Friendly staff. Quality Breakfast. Close to the Arts district and federation Square. With the interconnecting pedestrian bridges over the Yarra the Hotel provided walkable and direct tram route access to all CBD areas and more outer fringe locations such as the Lygon Street restaurant precinct.

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Thank Eddie S
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future.

Echuxa
Reviewed 22 March 2015 via mobile

One of the best places I have stayed in melb. Stayed here in feb with myself and my daughters. Staff were fantastic, location was awesome & the bed was the most comfortable I have ever slept in. Worth the money for sure! Would stay here again for sure!!

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Thank Brittphillips
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advoor and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future.

Perth, Australia
Reviewed 22 March 2015

We stayed at the Quay West Suites for 5 nights. Outstanding service, staff was always friendly and helpful. Everyone went well above and beyond to make our stay pleasent. Spotless rooms, refreshed every day with new towels and toiletries. Awesome location. Restaurants,cafés and Yarra river at your doorstep. We can highly recommend the Quay West Suites and definitely coming back...

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Helpful?
Thank Travelmate77
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future.

Reviewed 22 March 2015

Our grown up family stayed in one of the 3 bedroom suites during the hotel during the Melbourne F1 weekend. We normally stay at one of the hotels closer to the venue, but for this year we decided to stay closer to the CBD for my wife's sake, as she is not into F1 and would rather go shopping. All...

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Helpful?
Thank Satoshi G
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I was very pleased to learn that you found all our team at Quay West to be friendly and professional. I will ensure your kind words are shared with everyone. Thank you for taking the time to write such a warm and thorough review of your recent stay. We look forward to welcoming you back soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: RM688 - RM1,640 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Travelocity and Agoda so you can book your Quay West Suites Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Hotel Style:
#4 Spa Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#9 Luxury Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Melbourne staff and other travellers.
13 questions
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Questions? Get answers from Quay West Suites Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great views, comfy, roomy and modern”
 of 5 bubbles nikkytee2014, 22 Mar 2017 | Read review
“Rooms on the western side are the quietest”
 of 5 bubbles klanstro, 13 Mar 2017 | Read review
“Get a South side river view”
 of 5 bubbles 1Stylie1, 13 Mar 2017 | Read review
“Join the Accor Club before you go”
 of 5 bubbles Z8715MBpeterw, 13 Mar 2017 | Read review
“Try and get a room with a City view”
 of 5 bubbles rogerl522, 12 Mar 2017 | Read review
5 of 5